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  Strategic Plan: Progress Report
Strategic Plan: Progress Report

Progress Report as of December 31, 2005

Goal Area 1: Membership

To exceed our members’ expectations through enhancements to our credentialing program, support of chapter development, and other programmatic changes that add value.

Initiatives

  1. Increase the value of ACHE membership by deploying and supporting a nation-wide network of viable, independent chapters capable of delivering valuable education, networking, and career development services.
    (Freyer)

    Target Completion Date #1: Chapters will be chartered throughout the United States by December 2006

    Status: As of December 31, 2005, chartered 81 chapters covering 96% of ACHE Members and Fellows. Chartering process continues. As of the end of the quarter, 39% of ACHE affiliates are members of chapters and 69% of chapter members are affiliates of ACHE. Programs, products and services are being developed for and delivered to chapters.

    Target Completion Date #2: All chapters will be fully chartered by December 2009

    Status: By the completion of the year, 7 chapters were advanced to fully chartered status bringing the total to 28 chapters (34.5%) holding fully chartered status.

  2. Fully implement the recommendations of the Higher Education Task Force.
    (Hahn)

    A. Implement an alternative structure to serve student associates by fostering relationships between health administration programs and local ACHE chapters.

    Target Completion Date: December 2006

    B. Monitor and evaluate the implementation of the Higher Education Task Force recommendations.

    Target Completion Date: December 2008

    Status: The Higher Education Task Force recommendations were approved by the Board in June 2005. The new graduate dues waiver is being phased out. Staff is working to implement the remaining tasks to provide programs, additional tools, and support for students.

  3. Evaluate and recommend enhancements to the current credentialing program that will encourage more members to become credentialed.
    (Hahn)

    Target Completion Date (Interim): June 2006

    Target Completion Date (Final): March 2007

    Status: A credentialing task force was appointed in June 2005 and met in October 2005. A consultant conducted an audit of the credentialing program in the fourth quarter of 2005 and additional research will be conducted in 2006.

Goal Area 2: Knowledge

To provide our members with the information they need to execute their professional responsibilities exceptionally.

Initiatives

  1. Enhance ACHE’s publications by implementing improvement recommendations from the 2004 publications evaluation report in order to best serve our members.
    (Bowen/Glass)

    Target Completion Date: Ongoing, evaluate impact December 2007

    Status: All recommendations from the 2004 report were reviewed and implemented as appropriate by year end 2005. Affiliate feedback will continue to be collected on an ongoing basis from a variety of sources. Feedback will be analyzed and improvements will be made as appropriate.
  2. Refine and expand the content of the Ray E. Brown Management Resource Center of ache.org as part of disseminating best practices to our members.
    (Klegon)


    Target Completion Date: Ongoing, evaluate impact December 2007

    Status: A plan is being developed to add two additional areas to the Ray E. Brown Management Resource Center. In addition to the current "Strategies for Excellence" area that organizes Healthcare Executive articles and other ACHE publications into 13 topic areas, the plan includes adding an area with links to outside research and resources, plus an area to facilitate affiliates’ ability to find articles in other publications.
  3. Enhance the Congress on Healthcare Leadership to ensure it continues to be the premier educational event for Healthcare Executives.
    (Macfarlane)


    Target Completion Date: Ongoing

    Status: The request for proposal process for the 2006 Congress was completed using an online proposal process that allowed for greater participation from the Programs, Products and Services Committee. In addition, staff has developed a track of programs specifically for students. Finally, hot topic sessions exploring the lessons learned on emergency preparedness that were learned from recent natural disasters and highlighting the Hayhow Award winning article have been added to the program.
  4. Enhance knowledge transfer by collaborating with other professional societies, trade associations, academia, consultancies, and other entities that focus on educating healthcare executives.
    (Bowen)


    Target Completion Date: Ongoing

    Status: Knowledge transfer collaborations are being monitored to ensure educational activities meet the needs of affiliates and other key audiences.
  5. Support senior level education through the development and implementation of a CEO Learning Forum, a Senior Executive Institute, and other senior executive educational opportunities that may arise.
    (Macfarlane)

    Target Completion Date (CEO Learning Forum): December 2005

    Target Completion Date (Senior Executive Institute): June 2006

    Status: The Senior Executive Institute will hold its first session in January 2006. The Institute is sold out with 27 participants.

    The CEO Learning Forum scheduled for December was canceled due to a high cancellation rate just prior to the program. Staff is discussing options for changing the format and will obtain CEO input into how we can best meet their needs.

Goal Area 3: Career Advancement

To deliver programs, products, and services that advance professional excellence and attract future leaders to the profession.

Initiatives

  1. Continue to encourage our members to serve as both mentors and protégés and provide them with resources to assist in this endeavor.
    (Morton)

    Target Completion Date: Ongoing

    Status: The MHEGA (Michigan Healthcare Executive Group and Associates) web site is active with the ability to take mentor and protégé applications for matching. This site is the prototype for chapter-level mentoring.

    The Leadership Mentoring Network Manual has been posted to ache.org. A participant evaluation of the Leadership Mentoring Network was conducted and a summary report issued in December 2005. Based on this report, enhancements to the Leadership Mentoring Network will take place in 2006.

  2. Further strengthen executive search firm consultants’ understanding of the significance of the ACHE credential.
    (Dolan/Klegon)


    Target Completion Date: Ongoing, evaluate impact December 2007

    Status: Forty-six executive search firms have indicated support for the ACHE credentials. Advertisements featuring those firms appeared in Modern Healthcare and Healthcare Executive in 2005 and are planned for 2006. The annual Executive Search Firm Day was held November 3, 2005 with 19 search firm participants.
  3. Recruit and retain early careerists, including promoting the profession to high school and college students.
    (Hahn)


    Target Completion Date: Ongoing

    Status: Postcards promoting HealthManagementCareers.org were sent to over 10,000 career counselors in October 2005. There were 48,362 sessions recorded on HealthManagementCareers.org throughout 2005.

Goal Area 4: Leadership Excellence

To support our members in developing and maintaining the attributes of excellence and educate key constituencies about their efforts.

Initiatives

  1. Regularly review and emphasize ACHE’s Code of Ethics to ensure it remains relevant and effectively utilized.
    (Bowen)


    Target Completion Date: Ongoing

    Status: The Ethics Committee reviews the Code of Ethics on an annual basis. The Code of Ethics continues to be publicized in Healthcare Executive, ache.org, and other relevant publications. Publications will be given permission to refer to the ACHE Code of Ethics. An ethics toolkit highlighting practical applications of the Code as well as an ethical decision-making process was posted on ache.org. Components of the tool kit were featured in the July/August 2005 issue of Healthcare Executive.
  2. Continue to be proactive in working with the media, including demonstrating to them the positive difference our members make in their organizations and the communities they serve. (Dolan/Klegon)

    Target Completion Date: Ongoing

    Status: ACHE continues to serve as a highly regarded resource for the press. ACHE media coverage is reported through the Report of Operations. Coverage during the last quarter of 2005 included a Modern Healthcare article about the availability of the Healthcare Leadership Alliance Competency Directory online.

    Resources also exist for affiliates. A press kit to publicize their organizations' contributions to their communities is available to affiliates online. Affiliates are also provided with a press release sample to provide to local publications when they earn the CHE® or FACHE® credential.

  3. To strengthen the field of healthcare management, articulate and disseminate a set of competencies that will serve to prepare leaders for the field.
    (Dolan/Hahn)

    A. Enhance the higher education experience of future healthcare executives by collaborating with the Association of University Programs in Health Administration to articulate the most needed competencies of early careerists. Disseminate training materials that convey the knowledge, attitudes and skills required to AUPHA member programs.

    Target Completion Date: June 2006

    Status: The Pedagogy Enhancement Project was completed in June 2005.

    B. Create and promote the Healthcare Leadership Alliance Competency Directory to the healthcare management field.

    Target Completion Date: December 2007

    Status: The competency directory was developed and field tested with members of the HLA organizations. The web site Healthcareleadershipalliance.org was created to house the directory that was disseminated to the field in November 2005. Modern Healthcare featured an article on the directory. An ad will be created in early 2006 to promote the directory in HLA publications.

    *American College of Physician Executives, American Organization of Nurse Executives, Healthcare Financial Management Association, Healthcare Information and Management Systems Society, and Medical Group Management Association

  4. Continue to support and strengthen the efforts of the Institute for Diversity in Health Management to reinforce our members’ commitment to increasing diversity in the profession.
    (Dolan/Bowen/Macfarlane)

    Target Completion Date: Ongoing

    Status: Division of Education staff have been working with Institute for Diversity (IFD) staff to finalize the IFD 2006 Conference program agenda, secure speakers and coordinate meeting planning requirements. The Division of Communications and Marketing is assisting IFD with the production of the program brochure.

    Plans are also underway to hold joint educational events, including a breakfast session at the 2006 Congress.

  5. Collaborate with other organizations and encourage ACHE members to do the same to advance efforts in the focused policy areas of increasing organ donation and resolving issues associated with the uninsured.
    (Dolan/Klegon)

    Target Completion Date: Ongoing, evaluate impact December 2007

    Status: Activities throughout 2005 included ACHE co-hosting a meeting with HHS and the Association Forum of Chicagoland for area healthcare association CEOs to request that all associations encourage organ/tissue donation. Tom Dolan was the closing speaker for the meeting of the Leadership Coordinating Council of the Organ Donation Breakthrough Collaborative in March 2005. Chairman Elect Bill Schoenhard and Tom Dolan participated in a panel at the National Learning Congress for Organ Donation in May 2005. On a related issue, information about advanced directives was included in ACHe-News and "Promoting Advance Directives" by Paul Hoffmann, Ph.D., FACHE and Bruce Jennings was published in the September/October issue of Healthcare Executive.

    ACHE has participated in publicizing issues of the uninsured, including articles in Healthcare Executive and support for the Covering the Uninsured and Covering Kids and Families campaigns.

    During the fourth quarter a letter was sent to House and Senate committee members urging retaining funding of the Office of the National Coordinator for Health Information Technology (ONCHIT). Also, the Board of Governors approved an update to the ACHE public policy on Access to Healthcare and it was posted on ache.org.
  6. Increase opportunities to raise awareness among healthcare trustees of the fact that ACHE members can be distinguished by their CHE and FACHE credentials, ethical conduct, commitment to lifelong learning, and leadership and management excellence.
    (Dolan/Klegon)

    Target Completion Date: Ongoing, evaluate impact December 2007

    Status: As part of agreements with the Center for Healthcare Governance and The Governance Institute, the two organizations alternate writing the governance column in Healthcare Executive. ACHE also sponsored columns in their organization’s publications, Trustee ("Center Voices") and BoardRoom Press. Tom Dolan continues to provide an active presence at the Center for Healthcare Governance and The Governance Institute programs and speaking at meetings for these governance groups. A one-page handout describing ACHE is used at CHG and TGI sessions. In 2005, advertisements also appeared in Trustee.

Goal Area 5: Resources

To provide the appropriate infrastructure, optimal allocation of resources, and other support that contribute to our ability to deliver exemplary service to our members.

Initiatives

  1. Fully implement the recommendations of the Governance Task Force.
    (Freyer)

    Target Completion Date: Complete consolidation of Regent voting jurisdictions by March 2008

    Status: The Regent Consolidation Plan is proceeding on schedule. The current number of authorized Regent positions is 105.
  2. Continue to provide ACHE staff with professional development opportunities that contribute to staff performance excellence and job satisfaction.
    (O’Brien)


    Target Completion Date: Ongoing

    Status: Sexual harassment awareness and diversity as a business imperative training was held for staff in August 2005. In addition, MIS staff conducted GroupWise software training.

    Managers attended an Employment Law Update in October. Sexual harassment from the manager’s perspective along with ADA, FMLA and other pertinent laws were reviewed. A follow-up session will be held in 2006 to address other issues related to effective performance management.
  3. Implement an internal quality improvement program to allow for a more streamlined analysis of processes.
    (Hovland)

    Target Completion Date: Ongoing

    Status: A Quality Improvement Leadership Team was assembled to draft a report identifying what quality indicators and benchmarks can be used to provide an early warning system and aid in internal process management.
  4. Evaluate the feasibility of implementing a Voluntary Giving Program for ACHE.
    (Gordon)

    Target Completion Date: November 2005

    Status: The Fund Development Oversight Task Force met twice during 2005 via conference calls to discuss the results of the Feasibility Study coordinated by fund development consultants, The Alford Group. The process included personal interviews with 24 affiliates; including all 15 members of the Board of Governors, and responses from 2,120 ACHE affiliates who were randomly chosen for the Feasibility Study. The Fund Development Oversight Task Force reviewed and approved the final report prepared by The Alford Group: "Development Plan Outline for Voluntary Giving Pilot Program." This Development Plan was approved by the ACHE Board of Governors at their November 2005 meeting and implementation is now underway.
   
 

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