| Mid-Level
Management Positions in Managed Care
Position
Titles
- Directors
of marketing and sales, department managers, case managers
(generally LPNs, RNs, or social workers), managers of ancillary
services such as laboratory and radiology departments, and
ambulatory care managers
- Specialists
who negotiate contracts with providers or payors
- Controllers
Qualifications
Directors/managers:
A bachelor's degree is required, but a master's degree such
as an MBA or MHA is preferred.
Contracting
specialists:
Usually
these positions require some prior work experience in healthcare.
Controllers:
The Certified Public Accounting (CPA) credential is a requisite.
Experience in providing finance and accounting support is
generally needed.
Expected
Abilities, Skills, and Knowledge
Directors/managers/case
managers:
- Knowledge
of the company, management, and clinical operations, especially
for medical managers
- Solid
financial background, including knowledge of capital and
operational budgets
- Broad
understanding of systems management and strategic achievement
- Knowledge
of information technology
- Strong
analytical skills
- Clinical
background, especially for case managers
- Strong
team-building skills
- Exceptional
communication skills
Contracting
specialists:
- Ability
to negotiate contracts with providers
or payors
- Understanding
of pricing methodologies and risks
- Ability
to analyze the impact of pricing options and contract terms
Controllers:
- Ability
to maintain flow of funds, cash receipts, receivables, and
payables
- Knowledge
of performance-to-budget reporting
- Ability
to support the
chief financial officer
Salary
Range
Executives
in practice indicate that salaries for mid-level management
positions vary widely and depend on an organization's size
and type. Typical salary ranges for department and case managers
are from $55,000 to $75,000. For marketing and sales professionals
at private, for-profit managed care organizations, salaries
may be more than $85,000 with additional compensation in the
form of commissions, bonuses, and stock options.
Contracting
specialists at this level can expect to earn between $70,000
and $85,000 in a managed care organization or a hospital;
salary is commensurate with credentials,
experience, and company type.
Salary
ranges for controllers vary depending on company type,
organization size, and job responsibilities.
Controllers earn substantially more—between $85,000
and $125,000—if
they work for private, for-profit organizations as
opposed to nonprofit or sole proprietor organizations.
Typical
Hours per Week
A mid-level manager can expect to work approximately 45-55
hours per week.
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