Attend one of these two-day management seminars—held the Saturday and Sunday before Congress—and earn an additional 12 ACHE Face-to-Face Education credits! Seminars include:
Improving the Patient Experience to Build Customer Loyalty
Examine the latest methods to make a positive impact on patient outcomes from the executive level. Analyze experiences from the patient's perspective and use the information in ways that elevate clinical excellence, patient satisfaction and business results. Learn best practices in customer/patient satisfaction from organizations within and outside of healthcare.
Improving Hospital-Physician Relations: A Journey From Autonomy to Partnership
Develop and implement strategies to build trust and create sustainable partnerships with your medical staff during times of change. Improve communications with physicians and successfully invest in physician leadership development. Examine why physician culture presents barriers to collaboration and learn how to overcome those barriers.
All Pre-Congress Seminars have the following price structure:
For more information, contact the ACHE Customer Service Center at (312) 424-9400 or firstname.lastname@example.org.