Education

2015 Congress
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All Congress Events

Saturday 7:00 AM - 1:30 PM

Becoming Accountable in the Age of Healthcare Reform
William R. Edmondson, FACHE
Shari J. Welch, MD, FACHE

Hospitals and Integrated Networks of the Future
Mark J. Dubow
Stephen D. Gelineau

The Strategic Use of Healthcare Analytics
James E. Gaston
Chad W. Konchak
Ari Robicsek, MD

Sunday 8:00 AM - 5:00 PM

Baldrige Boot Camp
Janet A. Wagner
Robert M. Snyder Jr., FACHE

CEO Boot Camp
Thomas A. Atchison, EdD
Britt R. Berrett, PhD, FACHE

COO Boot Camp
Rod Brace
William B. Riley Jr., MD, FACHE

Middle Manager Boot Camp
Carson F. Dye, FACHE
Michelle A. Taylor-Smith, RN, FACHE

Physician Executive Boot Camp
Matthew J. Lambert III, MD, FACHE

Sunday 6:00 PM - 9:00 PM

Modern Healthcare Hall of Fame Reception and Dinner

Monday 7:00 AM - 7:45 AM

Speed Networking and First-Timers Orientation

Monday 8:00 AM - 9:30 AM

Opening Session
Stuart Rothenberg, PhD
Richard D. Cordova, FACHE

Monday 10:00 AM - 11:30 AM

01A
Building Reliable Systems of Care at Scale: The South Carolina Experiment
J. Thornton Kirby, FACHE
Mark R. Chassin, MD

02A
Using Dyad Partnership to Drive Physician Integration
Tracy L. Duberman, PhD, FACHE
Duane Buringrud, MD
Robert A. Hemker
Leslie A. Solomon

03A
The Perfect Patient Experience: Bringing High Reliability to the Bedside
Craig E. Deao

04A
Reducing Expenses by Implementing a Physician-Led Supply and Technology Team
Darin V. Goss, FACHE
Daryl L. Elder, RN
Douglas Faigel, MD
Mario Zamarripa

05A
The Four Pillars of Ambulatory Care Management: Transforming the Ambulatory Operational Framework
Joseph F. John, DSc, FACHE
Donald I. Brunn, FACHE

06A
Managing Rising-Risk Patients in a Value-Based World
Razvan Marinescu, MD, FACHE
Sandra C. Bailey, FACHE
Katie Nelson
Edward M. Rafalski, PhD, FACHE

07A
Executive Leadership in Reducing Length of Stay: Strategies for Success
Nancy Jennings, DBA, FACHE
Richard C. Cleland, FACHE

08A
Building the Hospital of the Future
Michael H. Covert, FACHE
Tom Chessum

09A
IT Governance: The Key to Driving Value
Steven Hess
Guy Scalzi

10A
Maintaining Margins in a Value vs. Volume-Based Environment: A CEO Panel
Chip Caldwell Jr., FACHE
Kevin Cook
Lynn M. Torossian, FACHE

11A
The Role of the Chief Experience Officer in an ACO World
Anthony L. Cirillo, FACHE
James I. Merlino, MD

12A
Executive Compensation for a New Era
F. Kenneth Ackerman Jr., FACHE
David A. Bjork, PhD
Glenn A. Fosdick, FACHE
Christine C. Schuster
Rulon F. Stacey, PhD, FACHE

13A
Five Proven Ways to Collaborate With Physicians to Reduce Operating Costs
Jon Burroughs, MD, FACHE
Steven H. Berger, FACHE

14A
ICD-10: To Be or Not to Be?
Rosemarie T. Dunn, FACHE

15A
Reducing Costs and Improving Care: A Clinical Redesign Case Study
Thomas J. Balcezak, MD, FACHE
Richard D'Aquila, FACHE
Alan Kliger, MD

16A
Beyond Value-Based Care: Managing High-Risk, High-Cost Patients
Christine J. McIntyre, FACHE

17A
Bridging Worlds: The Future Role of the Healthcare Strategist
Mark Parrington, FACHE
David C. Grandy, FACHE
Ruth Padilla

Emotional Intelligence Assessment

Fellows' Forum #1
Stuart Rothenberg, PhD

Masters Series #1: Information Technology Integration
Gary R. Davidson
Ann M. Rice, FACHE

Student Associate Orientation

Monday 2:00 PM - 4:30 PM

The Benchmarks Workshop

Monday 2:00 PM - 6:00 PM

The Benchmarks Plus Emotional Intelligence

Monday 2:15 PM - 3:15 PM

Advancement Information Session #1

Monday 2:15 PM - 3:45 PM

01B
Building Reliable Systems of Care at Scale: The South Carolina Experiment

02B
Using Dyad Partnership to Drive Physician Integration

03B
The Perfect Patient Experience: Bringing High Reliability to the Bedside

04B
Reducing Expenses by Implementing a Physician-Led Supply and Technology Team

05B
The Four Pillars of Ambulatory Care Management: Transforming the Ambulatory Operational Framework

06B
Managing Rising-Risk Patients in a Value-Based World

07B
Executive Leadership in Reducing Length of Stay: Strategies for Success

08B
Building the Hospital of the Future

09B
IT Governance: The Key to Driving Value

10B
Maintaining Margins in a Value vs. Volume-Based Environment: A CEO Panel

11B
The Role of the Chief Experience Officer in an ACO World

12B
Executive Compensation for a New Era

13B
Five Proven Ways to Collaborate With Physicians to Reduce Operating Costs

14B
ICD-10: To Be or Not to Be?

15B
Reducing Costs and Improving Care: A Clinical Redesign Case Study

16B
Beyond Value-Based Care: Managing High-Risk, High-Cost Patients

17B
Bridging Worlds: The Future Role of the Healthcare Strategist

S01A
Leadership Development for Developing Leaders
Rick Majzun, FACHE

S02A
Make an Impact as an Early Careerist
Edwin G. Ibay, JD
Sue Payne, RN

S03A
Patient Safety Fundamentals
Charles A. Mowll, FACHE

Fellows' Forum #2
Christine K. Cassel, MD

Masters Series #2: Executive Leadership
Mary C. Starmann-Harrison, FACHE
Richard J. Umbdenstock, FACHE

Monday 2:15 PM - 5:30 PM

18
Leadership for Managing Change in Healthcare
Shari J. Welch, MD, FACHE
Thomas A. Atchison, EdD

19
Basic Hospital Financial Management
Michael Nowicki, EdD, FACHE

20
Advancing Value-Based Cancer Care: Lessons From Four Community-Based Health Systems
Donna M. O'Brien, FACHE
Jeffrey A. Flaks, FACHE
Bruce Holstien
Keith J. Weinhold, FACHE

21
Using Baldrige to Drive Organizational Results and Physician Relationships
Jaime A. Wesolowski
Ken Davis, MD
John Vinyard
Marlene Yanovsky

22
Creating the Enterprise Platform for Sustainable Performance Excellence
John S. Toussaint, MD
Kim Barnas
Brian Veara
Mary Voght

Monday 4:15 PM - 5:15 PM

Advancement Information Session #2

Monday 4:15 PM - 5:45 PM

23A
Engaging Employees From Day One: 10 Orientation Strategies
Paul Grossman
Patty Jobbitt

25A
Bringing Revenue Cycle Into The 21st Century
Michael G. Brokloff, FACHE
Claudia E. Crist, RN, FACHE

26A
Reducing Medical Errors With Predictive Alerting
John H. Daniels, FACHE
Stephen T. Lawless, MD

27A
Population Health Management: Is It Possible for Diverse Populations?
Jose Rojas Jr., MD, FACHE
Jamahal C. Boyd Sr.
James Y. Lee, FACHE
David Luna, JD
Jerrold A. Maki, FACHE
Edward L. Martinez

28A
Eliminating Harm Using 10 Proven High Reliability Tools
John Byrnes, MD
Sonja Beute

29A
Applying Care Management to Your Employer Plan
Erin O'Connor
Anne Meara, RN
William Shanahan

30A
Population Health Management: What’s Working and Why?
Joseph F. Damore, FACHE
Curtis A. Kretzinger

31A
Keys to Raising More Money for Your Mission
Betsy C. Taylor

32A
Survive and Advance: The Three Pillars of Communicating in a Crisis
Tim M. Strickland, FACHE
Josiah S. Johnson

33A
Engaging Physicians in Leadership Development Programs
Christy H. Lemak, PhD, FACHE
Justin Dimick, MD

34A
Promising Practices to Improve Patient-Centered Care
Jennifer L. Tomasik, FACHE
Susan Hassmiller II, PhD

35A
Physician Leadership: Significance and Importance

S01B
Leadership Development for Developing Leaders

S02B
Make an Impact as an Early Careerist

S03B
Patient Safety Fundamentals

Strategic Career Planning

Monday 5:45 PM - 6:15 PM

Speed Networking

Monday 6:15 PM - 7:15 PM

Monday Congress Reception

Monday 9:30 PM - 10:30 PM

Fellows "After Hours" Reception

Tuesday 7:00 AM - 8:30 AM

AUPHA/ACHE Joint Breakfast
Jessie L. Tucker III, PhD, FACHE

Tuesday Hot Topic #1: American Hospital Association Federal Legislative and Policy Update
Richard J. Pollack

Tuesday Hot Topic #2: Leading Cultural Change Through a Strategic Thinking and Visioning Process
Thomas A. Atchison, EdD
Peter W. Butler

Women Healthcare Executive Breakfast
Nancy M. Schlichting, FACHE

Tuesday 8:45 AM - 9:05 AM

Career Advising 8:45AM-9:05AM

Resume Review 8:45AM-9:05AM

Tuesday 8:45 AM - 10:15 AM

23B
Engaging Employees From Day One: 10 Orientation Strategies

25B
Bringing Revenue Cycle Into The 21st Century

26B
Reducing Medical Errors With Predictive Alerting

27B
Population Health Management: Is It Possible for Diverse Populations?

28B
Eliminating Harm Using 10 Proven High Reliability Tools

29B
Applying Care Management to Your Employer Plan

30B
Population Health Management: What’s Working and Why?

31B
Keys to Raising More Money for Your Mission

32B
Survive and Advance: The Three Pillars of Communicating in a Crisis

33B
Engaging Physicians in Leadership Development Programs

34B
Promising Practices to Improve Patient-Centered Care

S04A
Administrative Fellowships: What to Consider and How to Maximize your Success
Andrea B. Paciello, FACHE
Gina M. Cronin
Kathryn Handley
Jeremy L. Jenkins

S05A
Ethical Leadership in Uncertain Times
Jack A. Gilbert, EdD, FACHE

S06A
Tools For a Young Professional's Toolkit: Making the Transition From Student to Executive
MG (Ret) David A. Rubenstein, FACHE

Tuesday 8:45 AM - 12:00 PM

36
Predicting and Directing Change in an Ever-Changing Environment
Jared D. Lock, PhD
Patrick J. Martin, FACHE

37
Redesign Your Medical Staff for Health Reform
Jon Burroughs, MD, FACHE

38
Managing a Changing Environment
Jeffrey C. Squier, FACHE
Kurt L. Janavitz

39
Advanced Hospital Financial Management
Steven H. Berger, FACHE

40
Lean, Six Sigma & Innovation: Natural Companions
Ian R. Lazarus, FACHE
Glenn Crotty Jr., MD
Mark P. Herzog, FACHE
Richard L. Rawson

Tuesday 9:05 AM - 9:25 AM

Career Advising 9:05AM-9:25AM

Resume Review 9:05AM-9:25AM

Tuesday 9:25 AM - 9:45 AM

Career Advising 9:25AM-9:45AM

Resume Review 9:25AM-9:45AM

Tuesday 9:45 AM - 10:05 AM

Career Advising 9:45AM-10:05AM

Resume Review 9:45AM-10:05AM

Tuesday 10:05 AM - 10:25 AM

Career Advising 10:05AM-10:25AM

Resume Review 10:05AM-10:25AM

Tuesday 10:25 AM - 10:45 AM

Career Advising 10:25AM-10:45AM

Resume Review 10:25AM-10:45AM

Tuesday 10:45 AM - 11:05 AM

Career Advising 11:05AM-11:25AM

Resume Review 10:45AM-11:05AM

Tuesday 10:45 AM - 12:15 PM

41A
Systemwide Palliative Care: A Clinical Redesign Initiative in the ED
Gina L. Calder, FACHE
Vivian Argento, MD
Ryan O'Connell, MD

42A
Improving the Bottom Line by Optimizing Patient Throughput
Ramona G. Lacy, FACHE
Bonnie L. Barndt-Maglio, RN
Nancy M. Rongo, RN, FACHE

43A
The CEO/CNO Partnership: Driving Organizational Improvements
Michael A. Mayo, FACHE
Nancy E. Simon, FACHE

44A
Ambulatory Strategies in a Changing Reimbursement Environment
James M. Daniel Jr., JD
Bruce P. Kupper, FACHE

45A
Driving Widespread Organizational Change: A Transformation Story
Carol L. Schmidt, FACHE
Patricia A. Maryland, DrPH

46A
Gender and the Workplace: The Great Divide
Michele M. Molden, FACHE
Martha C. Hauser
Samantha Paustian-Underdahl, PhD

47A
Rethinking Employee Engagement Metrics: Achieving Excellence Through Measurement
David Rowlee, PhD
Nikki Romence

48A
Integrating Best Practices Into the Patient-Centered Medical Home
Jennifer Volland, RN, FACHE
Tom Bauer
Lynn Bergman

49A
Discovering Essential Core Skills of Your Leadership
Kevin E. O'Connor

50A
Effective System Governance
Don Seymour

51A
Positioning Your Organization for an Advanced Reform Market
Alan M. Zuckerman, FACHE
Howard Grant, MD, JD

52A
A Proven Approach for Improving Clinical Outcomes and Achieving a Safety Culture
Marta Karlov
John S. Toussaint, MD

53A
How the Dynamics of Successful Leadership are Changing: A Facilitated Discussion With Leaders From Different Generations
Nicholas R. Tejeda, FACHE
Jack R. Schlosser, FACHE
Thomas F. Zenty III, FACHE

54A
Trials and Tribulations of the Affiliation Transaction Process
Thomas N. Shorter, JD, FACHE
Kevin Boren

S04B
Administrative Fellowships: What to Consider and How to Maximize your Success

S05B
Ethical Leadership in Uncertain Times

S06B
Tools For a Young Professional's Toolkit: Making the Transition From Student to Executive

Change Management Leadership Assessment

Executive Search in Healthcare (formerly Headhunters Forum)
Dennis J. Kain, FACHE
Deanna Banks
Mindy S. Kairey

Masters Series #3: Physician Integration and Alignment
Alan S. Kaplan, MD, FACHE
Daniel J. Wolterman, FACHE

Tuesday 11:05 AM - 11:25 AM

Career Advising 11:25AM-11:45AM

Resume Review 11:05AM-11:25AM

Tuesday 11:25 AM - 11:45 AM

Career Advising 2:15PM-2:35PM

Resume Review 11:25AM-11:45AM

Tuesday 12:30 PM - 2:00 PM

MacEachern Lecture and Luncheon
Ravi Ramamurti, DBA

Tuesday 2:15 PM - 2:35 PM

Career Advising 2:15PM-2:35PM

Resume Review 2:15PM-2:35PM

Tuesday 2:15 PM - 3:15 PM

Advancement Information Session #3

Tuesday 2:15 PM - 3:45 PM

41B
Systemwide Palliative Care: A Clinical Redesign Initiative in the ED

42B
Improving the Bottom Line by Optimizing Patient Throughput

43B
The CEO/CNO Partnership: Driving Organizational Improvements

44B
Ambulatory Strategies in a Changing Reimbursement Environment

45B
Driving Widespread Organizational Change: A Transformation Story

46B
Gender and the Workplace: The Great Divide

47B
Rethinking Employee Engagement Metrics: Achieving Excellence Through Measurement

48B
Integrating Best Practices Into the Patient-Centered Medical Home

49B
Discovering Essential Core Skills of Your Leadership

50B
Effective System Governance

51B
Positioning Your Organization for an Advanced Reform Market

52B
A Proven Approach for Improving Clinical Outcomes and Achieving a Safety Culture

53B
How the Dynamics of Successful Leadership are Changing: A Facilitated Discussion With Leaders From Different Generations

54B
Trials and Tribulations of the Affiliation Transaction Process

S07A
New Leaders in the New Normal: Insights to Advance Your Career Amidst Unprecedented Change
Andrew M. Hillig, FACHE
Brett W. Norell, FACHE
Seth R. Teigen, FACHE

S08A
Developing the Next Generation of Leaders: Lessons from the First Ten Years
Laurie K. Baedke, FACHE
Natalie D. Lamberton, FACHE

S09A
The Importance of Mentoring Early Careerists; Achieving Value for the Mentee, Mentor, and Their Organization
Brian E. Sweeney, FACHE
Megan L. Illg

Fellows' Forum #3
Ravi Ramamurti, DBA

Masters Series #4: Quality and Process Improvement
Lee Greer, MD
Janet A. Wagner

Power/Influence Assessment

Tuesday 2:30 PM - 5:45 PM

55
Leading Into An Unknowable Future: How to Create a Committed Workforce
Michael E. Frisina, PhD

56
Transfecting Innovation Into Your Organizational DNA
Kenneth H. Cohn, MD
Leonard H. Friedman, PhD, FACHE
Amy L. Stockhausen, MD

57
Achieving Strategic Momentum and Financial Performance Through Whole System Planning
Jamie L. Haeuser
Jaquetta B. Clemons, DrPH, FACHE

58
CEO Governance Roundtable
J. Larry Tyler, FACHE
Errol L. Biggs, PhD, FACHE

59
Journey to Value-Based Care for Population Health: Sharing, Scaling and Replication to Accelerate Results
Stephanie S. McCutcheon, FACHE
Gayle L. Capozzalo, FACHE
Samuel Skootsky, MD
Timothy W. Willox, MD
Jean A. Wright, MD

Tuesday 2:35 PM - 2:55 PM

Career Advising 2:35PM-2:55PM

Resume Review 2:35PM-2:55PM

Tuesday 2:55 PM - 3:15 PM

Career Advising 2:55PM-3:15PM

Resume Review 2:55PM-3:15PM

Tuesday 3:15 PM - 3:35 PM

Career Advising 3:15PM-3:35PM

Resume Review 3:15PM-3:35PM

Tuesday 3:35 PM - 3:55 PM

Career Advising 3:35PM-3:55PM

Resume Review 3:35PM-3:55PM

Tuesday 3:55 PM - 4:15 PM

Career Advising 3:55PM-4:15PM

Resume Review 3:55PM-4:15PM

Tuesday 4:15 PM - 4:35 PM

Career Advising 4:15PM-4:35PM

Resume Review 4:15PM-4:35PM

Tuesday 4:15 PM - 5:45 PM

60X
Mend Hearts and Minds and Manage to Reimbursement
Kathryn W. Zavaleta, FACHE
Patricia A. Kersey, FACHE

61X
Maximizing Physician Engagement To Achieve Higher Standard of Care
Ana P. McKee, MD

62X
Ensuring Competency-Based Graduate Healthcare Management Education
Margaret F. Schulte, DBA, FACHE
William A. Tuttle, FACHE

63X
Using Data and Benchmarking to Achieve Cost Savings and Measure Performance
Nancy LeMaster
Kathy Chase, PharmD
Susan Samet, PharmD

64X
A Data-Driven Approach to Quality Improvement in Large Physician Organizations and ACOs
Gregory Spencer, MD

65X
Current Issues and Opportunities in International Healthcare
James A. Rice, PhD, FACHE
Charles R. Evans, FACHE

66X
Sustaining Specialty Care for Community and Rural Hospitals
David M. Zechman, FACHE

67X
Meeting the Retail Healthcare Imperative
Mark E. Grube
Dan Clarin

68X
Driving Change in Primary Care
Jim Austin
Meryl Moss

69X
Physician Leadership: A Strategic Imperative
Laura L. Rygielski-Preston, FACHE
Melanie Blake, MD
Kevin M. Spiegel, FACHE
Joseph M. Winick, FACHE

70X
The Search for Uncommon Wisdom: Creating a Resilient Organization
James F. Veronesi

71X
Preparing for the CMS Hospital Emergency Preparedness Rule
Deborah H. Kim
Kevin Arthur
James R. Beddard Jr., FACHE

72X
Designing Healthcare With the Patient in Mind
Corwin N. Harper, FACHE

S07B
New Leaders in the New Normal: Insights to Advance Your Career Amidst Unprecedented Change

S08B
Developing the Next Generation of Leaders: Lessons from the First Ten Years

S09B
The Importance of Mentoring Early Careerists; Achieving Value for the Mentee, Mentor, and Their Organization

Tuesday 4:35 PM - 4:55 PM

Career Advising 4:35PM-4:55PM

Resume Review 4:35PM-4:55PM

Tuesday 5:45 PM - 6:45 PM

International Reception

Wednesday 6:00 AM - 7:30 AM

Annual Fun Run/Walk

Wednesday 7:00 AM - 8:30 AM

Wednesday Hot Topic Session #1: The Future Is Already Here: Will You Jump or Get Pushed?
Nathan S. Kaufman

Wednesday Hot Topic Session #2: Physician Leaders: Needed Now!
Carson F. Dye, FACHE
Matthew J. Lambert III, MD, FACHE

Wednesday 7:15 AM - 8:30 AM

CEO Networking Breakfast

COO Networking Breakfast

Thomas C. Dolan Diversity Address and Breakfast: Diverse Perspectives for Improved Patient Care
Ruth W. Brinkley, RN, FACHE

Early Careerist Networking Breakfast

Group Practice Executive Networking Breakfast

Healthcare Consultants Networking Breakfast

Managed Care Executives Networking Breakfast

Nurse Executive Networking Breakfast

Post-Acute/ Chronic-Care Executive Networking Breakfast

Physician Executive Networking Breakfast

Rural Healthcare Executive Networking Breakfast

Wednesday 8:45 AM - 9:05 AM

Career Advising 8:45AM-9:05AM

Resume Review 8:45AM-9:05AM

Wednesday 8:45 AM - 10:15 AM

73X
Implementing Perioperative Surgical Homes and Building the Patient-Centered Hospital Home
Sonya Pease, MD
Mike Schweitzer, MD

74X
Exploring Creative Public-Private Partnership Solutions
Keith Konkoli
Thomas J. Ringham
Keith Smith, AIA, ACHA

75X
Characteristics of Effective Hospital CEOs
Maureen Jones, PhD, RN
Jacquelyn Gaines
Joseph F. Scott, FACHE
David D. Whitaker, FACHE

76X
Redefining Care Through Telehealth-Enabled Clinical Programs
Michael J. Breslow, MD
Wendy Deibert, RN
Julie A. Reisetter

77X
Enabling Large-Scale Clinical and Cultural Transformation
Alan S. Kaplan, MD, FACHE
Kevin Vermeer

78X
The Changing Culture of Accreditation and Compliance
Maureen M. Washburn, FACHE
Darrel J. Scott, FACHE

79X
New Strategies for Risk Management and Medicare Bundled Payments
John F. Sheridan, FACHE
Keith R. Knapp

80X
Hosted IT Infrastructure: Making It Work in Today’s Dynamic Healthcare Environment
Peter J. Wright, FACHE
Todd Forgie

81X
Exporting Healthcare and Healthcare Management Expertise: Lessons Learned
Andrew N. Garman, PsyD
Mark Coticchia
Tricia J. Johnson, PhD
Vinhloc Nguyen

82X
Healthy Wellness Programs: A Case Study in Value-Based Insurance Design
Megan North
Thomas Woodruff, PhD
Michelle Zettergren

83X
Untapped Real Estate Assets: A Link to Improved Performance and Reduced Costs
Jason Clark
John Gustin
Sydney P. Scarborough

84X
Effective Governance During Transformational Healthcare Change
Zachary P. Griffin

85X
Cost, Quality, Outcomes: Making the Supply Chain Strategic
Christopher J. O'Connor, FACHE
John Willi

Richard J. Stull Student Essay Competition in Healthcare Management: Finalists' Presentations

Wednesday 8:45 AM - 12:00 PM

86
Becoming Accountable Together: Getting Real With Your Physician Partners
Shari J. Welch, MD, FACHE
William R. Edmondson, FACHE

87
Eliminating Harm Across the Board: Achieving Ideal Safety
LT Fred Butler Jr.
Tamarah Duperval-Brownlee, MD
Ann L. Hendrich, PhD, RN
Paul McGann, MD
Dennis Wagner

88
Aligning Inpatient and Outpatient Experiences Across the Continuum of Care
Jake Poore

89
Driving Transformational Improvement in Hospital Profitability
Richard J. Henley, FACHE
Charzetta H. James, PharmD, FACHE
Melanie Lindsay
Donnie L. Romine
Christine B. Veal

90
Forum on Advances in Healthcare Management Research
Leslie A. Athey
Matthew Anderson
Eta S. Berner, EdD
David Dobrzykowski, PhD
Janice L. Dreachslin, PhD
Atefeh Samadi-niya, MD, PhD
Charles F. Wainright III, PhD, FACHE
Grady S. York, EdD

Wednesday 8:45 AM - 12:15 PM

Executive Job Search Workshop

Wednesday 9:00 AM - 10:00 AM

Advancement Information Session #4

Wednesday 9:05 AM - 9:05 AM

Resume Review 9:05AM-9:25AM

Wednesday 9:05 AM - 9:25 AM

Career Advising 9:05AM-9:25AM

Wednesday 9:25 AM - 9:45 AM

Career Advising 9:25AM-9:45AM

Resume Review 9:25AM-9:45AM

Wednesday 9:45 AM - 10:05 AM

Career Advising 9:45AM-10:05AM

Resume Review 9:45AM-10:05AM

Wednesday 10:05 AM - 10:25 AM

Career Advising 10:05AM-10:25AM

Resume Review 10:05AM-10:25AM

Wednesday 10:25 AM - 10:45 AM

Career Advising 10:25AM-10:45AM

Resume Review 10:25AM-10:45AM

Wednesday 10:45 AM - 11:05 AM

Career Advising 10:45AM-11:05AM

Resume Review 10:45AM-11:05AM

Wednesday 10:45 AM - 12:15 PM

91A
Implementing a Robust Quality and Process Improvement Transformation Program to Improve Quality and Reduce Cost
Michael O. O'Toole, FACHE
Jackie Bauer

92A
How Enrollment and Payment Trends Are Changing the Medicare Managed Care Business
Eric Hammelman
Daniel Hoodin

93A
Patient Engagement: Is It Actually Changing Behavior?
Devin Gross
Ken Turner

94A
Creating Operational Excellence: The Courage to Lead
Jody R. Rogers, PhD, FACHE

95A
Quality Checking Your Patient and Family Engagement Strategies
Susan B. Frampton, PhD

96A
Transition Operations Planning: Using CQI Tools to Ready Your Organization for Change
Anthony A. Houston Jr., FACHE
Emily M. Doerhoff

97A
Successful Integration of Behavioral Health Services in a Hospital Setting
Stephen M. Merz, FACHE
Merlyn V. LaPaix
William H. Sledge, MD

98A
Effective Resolution of Patient and Family Complaints and Grievances: Proven Methods
Llewellyn E. Piper, PhD, FACHE
Erin R. Tallman

99A
The Value Imperative: Improving Quality, Reducing Costs
James Landman
Richard Gundling

CEO Circle Session: The CEOs Dilemma: Navigating the Volume to Value Transition As We Strive to Improve Population Health
Daniel J. Wolterman, FACHE

Job Interviewing Skills: Student and Early Careerist Session
J. Craig Honaman, FACHE
Laura M. Land, FACHE

Wednesday 11:05 AM - 11:25 AM

Career Advising 11:05AM-11:25AM

Resume Review 11:05AM-11:25AM

Wednesday 11:25 AM - 11:45 AM

Career Advising 11:25AM-11:45AM

Resume Review 11:25AM-11:45AM

Wednesday 12:30 PM - 2:00 PM

Gintzig Lecture and Luncheon
Grant Korgan

Wednesday 2:15 PM - 2:35 PM

Career Advising 2:15PM-2:35PM

Resume Review 2:15PM-2:35PM

Wednesday 2:15 PM - 3:45 PM

91B
Implementing a Robust Quality and Process Improvement Transformation Program to Improve Quality and Reduce Cost

92B
How Enrollment and Payment Trends Are Changing the Medicare Managed Care Business

93B
Patient Engagement: Is It Actually Changing Behavior?

94B
Creating Operational Excellence: The Courage to Lead

95B
Quality Checking Your Patient and Family Engagement Strategies

96B
Transition Operations Planning: Using CQI Tools to Ready Your Organization for Change

97B
Successful Integration of Behavioral Health Services in a Hospital Setting

98B
Effective Resolution of Patient and Family Complaints and Grievances: Proven Methods

99B
The Value Imperative: Improving Quality, Reducing Costs

Conflict Management Assessment

Fellows' Forum #4
Grant Korgan

Job Interviewing Skills: Senior-Level Healthcare Executive Session
J. Craig Honaman, FACHE
Laura M. Land, FACHE

Wednesday 2:15 PM - 5:30 PM

Employment Opportunities in the Federal Sector
Ralph Charlip, FACHE

Wednesday 2:35 PM - 2:55 PM

Career Advising 2:35PM-2:55PM

Resume Review 2:35PM-2:55PM

Wednesday 2:55 PM - 3:15 PM

Career Advising 2:55PM-3:15PM

Resume Review 2:55PM-3:15PM

Wednesday 3:15 PM - 3:35 PM

Career Advising 3:15PM-3:35PM

Resume Review 3:15PM-3:35PM

Wednesday 3:35 PM - 3:55 PM

Career Advising 3:35PM-3:55PM

Resume Review 3:35PM-3:55PM

Wednesday 3:55 PM - 4:15 PM

Career Advising 3:55PM-4:15PM

Resume Review 3:55PM-4:15PM

Wednesday 4:15 PM - 4:35 PM

Career Advising 4:15PM-4:35PM

Resume Review 4:15PM-4:35PM

Wednesday 4:15 PM - 5:45 PM

100A
Using Cost and Outcome Data to Alter Physician Practice Patterns
Mark Ott, MD
Jeannette Prochazka, RN

101A
Developing Sustainable Physician Compensation Models in the Era of Reform
Timothy J. Cotter
Nancy Fisher Crum
Thomas Nantais

102A
When Advance Directives Backfire: Avoiding Liability and Patient Safety Risks in the ED
M. Jane Markley, RN, FACHE
Nathan Kottkamp
Ferdinando Mirarchi, DO

103A
Continuing the Dialogue About Women in Leadership
Stacey Empson, JD
Sandra B. Bruce, FACHE
Mamie Segall

104A
Maximizing Value Through Shared Accountability Between Physicians and Other Staff
Christopher Rees
Barton Sachs, MD, FACHE

105A
Empowering Physicians for Population Health:Tools for Enhancing Clinical and Financial Performance
William R. Edmondson, FACHE
Christopher Olivia, MD
Michael Renzi, DO

106A
A New Cost Containment Strategy in Cancer Care: Whole Person Health
Whitney A. Gray, PhD
Tonia Burnette
Kenneth A. Price

107A
A Post-Acute Organization Partnering With Pioneer ACOs to Achieve the Triple Aim
Mary K. Moscato, FACHE
Helen Chen, MD
Gregory P. Toot

Wednesday 4:35 PM - 4:55 PM

Career Advising 4:35PM-4:55PM

Resume Review 4:35PM-4:55PM

Wednesday 6:15 PM - 7:15 PM

Wednesday Congress Reception

Thursday 7:00 AM - 8:30 AM

Thursday Hot Topic Session #1: Private Exchanges: A 360-Degree View
Matthew C. Levin
Ann Mond Johnson
Brian J. Silverstein, MD

Thursday Hot Topic Session #2: Population Health: Is It the Secret Sauce?
David B. Nash, MD

Thursday 9:00 AM - 10:30 AM

100B
Using Cost and Outcome Data to Alter Physician Practice Patterns

101B
Developing Sustainable Physician Compensation Models in the Era of Reform

102B
When Advance Directives Backfire: Avoiding Liability and Patient Safety Risks in the ED

103B
Continuing the Dialogue About Women in Leadership

104B
Maximizing Value Through Shared Accountability Between Physicians and Other Staff

105B
Empowering Physicians for Population Health:Tools for Enhancing Clinical and Financial Performance

106B
A New Cost Containment Strategy in Cancer Care: Whole Person Health

107B
A Post-Acute Organization Partnering With Pioneer ACOs to Achieve the Triple Aim

Thursday 9:00 AM - 12:15 PM

108
340B: Challenges and Opportunities at a Time of Increased Scrutiny
Randy R. Komenski, FACHE
Robert Chapman, MD
Ted Slafsky
Maureen Testoni, Esq.

109
Building a Quality Culture: A Successful Framework
Robert P. Warda, FACHE
Dr. Muhanad Hirzallah, PhD
Jeffrey Leland

110
Transitioning From the Military to Civilian Healthcare
J. Larry Tyler, FACHE
Gregory A. Swanson, FACHE

111
Maximizing Healthcare Process Redesign Engagements: Getting Results
Jean Ann Larson, EdD, FACHE
Derk F. Pronger, FACHE

112
Strategic Engagement of Stakeholders: M&A Transactions and Restructuring
William F. Moskal, EdD

Thursday 10:45 AM - 12:15 PM

113X
Principles of Ethical Leadership Illustrated by a Medical Error Case Study
William A. Nelson, PhD, HFACHE
Joseph Pepe, MD

114X
Developing an Array of Primary Health Services for Your Local Markets
Kathryn Lovrien
Shelley R. Neal, FACHE

115X
Sustainability of Organizational Change: Lessons Learned from the VA
James H. Ford II, FACHE
Dean Krahn, MD

116X
Emergency Room Re-Design ReVisit
Kimberlee P. Roberts, FACHE
Jan Zachry, FACHE

117X
Managing Variation in Cost and Quality: Are You Ready?
Jill Sackman, DVM
Janine Luz

118X
Complexity Leadership: Designing Leadership Development for Healthcare Transformation
Terrence F. Cahill, EdD, FACHE
Sharon Confessore, PhD