Self-Study, Building Clinical Systems That Produce Excellent Outcomes

Reaching Excellence series

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Special Offer — Purchase one self-study course and receive a second course at 50% off!

	Building Clinical Systems That Produce Excellent Outcomes Order No.: 2172 Excellent healthcare organizations deliver the best care - every patient, every time. The goal is consistency. In this course, you will learn the methods leading healthcare organizations use to deliver seamless, universally exceptional care including: Integrating evidence-based medicine and patient-management protocols to facilitate uniformly excellent care from physicians, nurses, and other clinical personnel Using epidemiologic planning to optimize physician staffing of service lines Empowering nurses by eliminating non-nursing hassles and managing variable staffing needs Using process-improvement teams to identify new work processes that support better outcomes

	Building the Foundation for Healthcare Reform Order No.: 2171 This course explains what high-performing hospitals do differently and how you can start your organization on a path to excellence. It documents the foundation for success under the ACA: running a healthcare organization where quality is high, patients leave delighted, nurses love their jobs, doctors confidently admit their patients, and costs are under control. You'll also learn how to build momentum for change by achieving buy-in from key stakeholders.

	Book needed to complete course(s): Reaching Excellence in Healthcare Management (Order No. 2166)

Prices: Members—$405 per course; nonmembers—$495 per course. The corresponding book is 20% off when purchased with a course. Postage and handling fees will be added.

About the author(s): John R. Griffith, MBA, FACHE, is the Andrew Pattullo Collegiate Professor in the Department of Health Management and Policy at the School of Public Health at The University of Michigan, Ann Arbor. He has received the Gold Medal Award and won multiple publication awards from the American College of Healthcare Executives.

Kenneth R. White, PhD, FACHE, is a professor in Virginia Commonwealth University’s Department of Health Administration in Richmond, Virginia. He has more than 35 years of experience in healthcare organizations in clinical, administrative, governance, and consulting capacities, as well as academic experience in program development and leadership.

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