Healthcare managers ensure that the organization’s mission is met, that its goals are achieved, and that the work is done right. This book provides you with the skills, knowledge, and confidence you need to be a successful healthcare manager.
This book uses realistic scenarios, cases, and exercises to bring essential management concepts to life. You will learn how to handle management responsibilities such as delegating projects, making ethical decisions, resolving conflicts, defending a budget, and monitoring organizational performance. Also included are an overview of health law and a discussion of diversity issues that will prepare you to work in today’s healthcare environment.
Topics and techniques covered include:
Evidence-based management
Ethics
Evaluating employees
Diversity
Decision making
Change
Teamwork
Hiring and terminating
Communication
Delegation
Motivating employees
Managing conflicts
Leadership
Time management
Program assessment
Legal issues
Instructor Resources: PowerPoint slides, discussion points for end-of-chapter questions, and a test bank. To see a sample click the link in the right-hand navigation bar.
