Self-Study, A Systems Approach to Quality Management course

A Systems Approach to Quality Management course

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	A Systems Approach to Quality Management course Order No.: WWW1-2083 This course examines the concept of "systems thinking," a framework for seeing interrelationships, and relates this concept to quality management. You will learn: Tools for uncovering the relationships between various areas of your organization that contribute to performance results Strategies for prioritizing and funding quality efforts in your organization

	Leading Change and Promoting Learning course Order No.: WWW1-2082 Every area of a healthcare organization must be responsive to changing consumer and stakeholder needs. The ability to learn and adapt is essential. You will learn: How leaders at all levels can create an environment that supports ongoing learning and adaptive change Valuable insight on setting goals and reevaluating purpose How to establish and maintain momentum for change

	Book needed to complete course(s): Applying Quality Management in Healthcare A Systems Approach, Second Edition (Order No. WWW1-2065)

Prices: Affiliates—$375 per course; nonaffiliates—$465 per course. The corresponding book is 20% off when purchased with a course. Postage and handling fees will be added.

About the author: Diane L. Kelly, DrPH, MBA, RN, holds the appointments of assistant professor (clinical) at the University of Utah College of Nursing and of adjunct assistant professor at the University of North Carolina at Chapel Hill Public Health Leadership Program. Dr. Kelly currently serves as an active member of the Editorial Advisory Board for the Joint Commission Journal for Quality and Safety.

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