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Special Offer — Purchase one self-study course and receive a second course at 50% off!
Members$405 per course; nonmembers$495 per course. The corresponding
book is 20% off when purchased with a course. Postage and handling fees will be added.
About the author:
Christina Beach Thielst, FACHE, is vice president at Tower, where she helps large, complex healthcare organizations create strategies to improve their use of technology and make the cultural changes needed for long-term transformation of their patient care experiences. Over her long career as a consultant and hospital administrator, she has experienced firsthand the challenges of and barriers to effective communication, collaboration, and engagement. Her blog, Christina’s Considerations (thielst.typepad.com), is a collection of digital information related to her professional interests and work.
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