Session 1: October 5–6, 2009 Achieving Results from Growth Strategies: From Ideas to Implementation Managing Healthcare Facility Design and Construction Programs Secrets of Great Healthcare Organizations in Leading Change - New! Strategic Planning: From Formulation to Action Session 2: October 7–8, 2009 Beyond the Silver Bullet: Ensuring Patient and Employee Satisfaction Developing Proactive Physician Alignment and Employment Practices Improving the Patient Experience to Build Customer Loyalty - New! Understanding and Influencing Physician Behavior: The Strategic Imperative Two Day Seminar Details Time: 7:00 a.m.–1:30 p.m. Credits: 12.00 Category I (ACHE education) Tuition: ACHE Affiliate $1,145/Nonaffiliate $1,345

Register Online Fax or Mail (PDF) (312) 424-9400 (Registrations accepted in the order they are received) Cancellation Policy CANCELLATION To cancel or transfer to another seminar, please notify us in writing no later than Monday, September 21, 2009 for full credit or refund, less a $100 nonrefundable processing fee per seminar. After September 21, all fees are forfeited; however, you may send a substitute if you cannot attend. Hotel & Travel Hilton Baltimore Hotel 401 West Pratt Street Baltimore, MD 21201 Reservations: (800) 445-8667 Hotel: (443) 573-8713 Discount rate of $223.00 available until 9/14/09. View more travel information (PDF)

Reception Sponsored by
Ortho-McNeil
Monday, October 5, 2009
6:00 p.m.–7:00 p.m.

Reception Sponsored by
Ortho-McNeil
Wednesday, October 7, 2009
6:00 p.m.–7:00 p.m.

Ortho-McNeil, Division of Ortho-McNeil-Janssen Pharmaceuticals, Inc., is committed to providing innovative prescription medicines and resources in the areas of bacterial infection and cardiovascular disease for healthcare providers and their patients in hospitals and other care facilities.

ACHE IS COMMITTED TO QUALITY
ACHE seminars are unmatched for their emphasis on quality. Before it’s offered, each seminar is tested by an audience of your peers—if they aren’t satisfied, the seminar isn’t presented. Seminars are also evaluated by participants after every offering. This ensures that each seminar continues to meet participants’ needs and expectations, as well as ACHE’s high standards.

YOUR SATISFACTION IS GUARANTEED!
If, for any reason, an ACHE seminar or program does not meet your expectations, please contact the Division of Education within one week of the seminar, and we will issue a full tuition refund or credit toward another ACHE seminar or program.

Additional Information