Jake M. Poore
As president of Integrated Loyalty Systems Inc. in Orlando, Fla., Mr. Poore and his team are transforming healthcare by hardwiring the human side into every aspect of patient experiences, including people, processes and physical environment. His unique and innovative approach engages patients, staff and providers as the experience architects, fostering ownership, buy-in, and insuring accountability and sustainability. Previously, Mr. Poore spent 18 years with the Disney Company, arming 60,000 employees to create positive, individualized experiences for 25 million visitors, yearly.
Seminars presented by Jake M. Poore: