General Information About Webinars
How Webinars Work
- With confirmation of your registration,
you will receive instructions
and a link to connect to the webinar, handouts to refer
to during speaker presentations,
and a personal identification
number. Your personal identification
number gives you access to the
audio portion of the conference
and will be used for attendance
purposes.
- To earn the continuing education
credit approved for this webinar, you must be on the
line for the duration of the conference.
- You will have the opportunity to ask
questions via phone and through
the Web console during the program.
- After the conference, you will be asked
to complete an evaluation.
- Please note: If you do not have Internet
access, you can access the program
as a traditional audio conference.
If you need more information about
how audio conferences work,
please call (800) 775-7654.
Remember
- Registrations are accepted in the order received, so
act now. Registrations must be received by the deadline
noted to ensure that you receive the advance materials
and your personal identification number. Registrations
will not be accepted after the deadline.
- Payment is required at enrollment.
- For an extra $75 per person, additional listeners
at an organization where a full registration has been purchased
may register and receive ACHE Qualified Education credit. Note: Only the original registrant
will receive the webinar links. Registration must occur prior to the
start of the webinar to receive credit. Please call KRM
Customer Service at (800) 775-7654 and identify
the original registrant.
Continuing Education Credit
In addition to the 1.5 ACHE Qualified Education credits
assigned to this seminar, ACHE is accredited by other organizations to provide
continuing education credit. For complete information about these organizations,
click here.
Cancellation Policy
To
cancel your webinar registration, please contact
KRM Customer Service no less than 14 days prior to the program
to receive a full refund. If you cancel registration less
than two weeks prior to the webinar, you will receive a
full credit or a refund, less a $50 processing fee. (The credit
can be used toward any ACHE educational offering within one
year of issue.) Once the conference begins, no credits or
refunds will be granted, and all fees will be forfeited; however,
you may register a substitute attendee prior to the conference
if you cannot attend.
If you have any questions, please contact KRM Customer Service
at (800) 775-7654 or
custserv@krm.com.
Your Satisfaction Is Guaranteed!
If, for any reason, an ACHE program does not meet your expectations, simply
contact the Customer Service Center at 312-424-9400 and we will issue a full tuition refund
or credit toward another ACHE program.
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