Baldrige Update

About ACHE



We believe the Baldrige program is one of the greatest opportunities healthcare leaders have to improve the quality outcomes and overall performance of our nation's healthcare organizations.

Baldrige Celebrates 25th Anniverary

ACHE wishes to congratulate the Baldrige Performance Excellence Program on the 25th anniversary of the founding of the Baldrige Award and the positive impact the award has had on driving performance excellence in U.S. organizations. We salute the numerous healthcare organizations using the Baldrige criteria in their pursuit of performance excellence and improving patient care.

Learn more here.

New Business Plan, New Funding Help Baldrige Program Move Forward

The Baldrige Performance Excellence Program (BPEP), managed for 25 years by the National Institute of Standards and Technology (NIST) in collaboration with the private sector, has announced that it is transitioning to a new business model that will move the program from federal government funding to a self-sustaining operation. NIST will continue its leadership role in managing the program, but it will be funded through a combination of new fees together with expanded support from the private sector.

Learn more here.

Study Shows Baldrige Creates Great Value for the U.S. Economy

In 2001, the Baldrige Program commissioned a study to evaluate the net social value of the program. In 2011, the Baldrige Foundation asked the same economists to take a new look and see if the benefit still existed and to quantify it based on actual applicant data.

The new study, released on Jan. 17, shows an impressive benefit-to-cost ratio of 820 to 1. The ratio is derived from the implementation of cost savings, gains from consumer satisfaction, and gains from increased value of sales in excess of resource costs of those organizations that have applied for the Malcolm Baldrige National Quality Award.

The report summarizes, "The Baldrige Performance Excellence Program, with the imprimatur of national leadership and a prominent national award, creates great value that could not be replicated by private sector actions alone." It continues, "If the social costs were compared to the benefits for the economy as a whole, the benefit-to-cost ratio would be considerably higher."

Learn more about the study here. (PDF)

Baldrige Healthcare Award Recipients Outperform Their Peers

A recent study found that healthcare organizations that have won Baldrige National Quality Awards for performance excellence or been considered for a Baldrige Award site visit outperform other hospitals in nearly every metric used to determine the 100 Top Hospitals, a national recognition given by Thomson Reuters.

Commissioned by the Foundation for the Malcolm Baldrige National Quality Award, a private organization, and conducted by Thomson Reuters, the report found that Baldrige hospitals were six times more likely to be counted among the 100 Top Hospitals, which represent the top 3 percent of hospitals in the United States, and that they statistically outperform the 100 Top Hospitals on core measures established by the U.S. Centers for Medicare & Medicaid Services.

Learn more and access the study here.

New Book from the Baldrige Performance Excellence Program

Baldrige 20/20: An Executive’s Guide to the Criteria for Performance Excellence helps executives discover the benefits of using the Baldrige Criteria to strive for excellence, achieve breakthrough performance and face tomorrow's challenges with confidence.

In this book, leaders of Baldrige Award winners from all sectors share their success stories and eye-opening results from their organization’s journey to excellence. The resource also highlights healthcare improvement, specifically the 2008 award recipient, Poudre Valley Health System, under the leadership of Rulon F. Stacey, PhD, FACHE, president and chief executive officer and current ACHE Immediate Past Chairman.

Click here to order your paper copy or download the complimentary PDF version.