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  Policy Statements
Healthcare Executives' Responsibility
to Their Communities


July 1989
May 1994
November 1997 (revised)
November 2000 (revised)
November 2003 (reaffirmed)
November 2006 (revised)

Statement of the Issue

A commitment to access to care regardless of the patient’s ability to pay has long been a cornerstone of our healthcare system. It is also a commitment personally embraced by healthcare executives who lead healthcare organizations. But the healthcare executive's responsibility to the community does not end here—it encompasses commitment to improving community health status and addressing the societal issues that contribute to poor health as well as personally working for the betterment of the community-at-large. Taking a leadership role in serving the community is the responsibility of all healthcare executives regardless of occupational setting or ownership structure. Further, when providers, individuals and communities work toward common goals, the results can be significant: reduced healthcare costs, appropriate use of limited healthcare resources and, ultimately, a healthier community.

Policy Position

The American College of Healthcare Executives (ACHE) believes that all healthcare executives have a professional obligation to serve their communities through support of organizational initiatives and personal involvement in community and civic affairs. In addition, ACHE believes that healthcare executives should take a proactive role in individual and community health improvement efforts. ACHE recognizes that communities vary widely in demographics, resources, traditions and needs. Therefore, each community may identify different priorities and approaches.

Healthcare executives can lead or participate in community and organizational initiatives through the following actions:

  • Work with other concerned organizations and individuals to develop effective measures of community health status. Collaborative efforts should lead to an accurate assessment of their community's health status, including the most prevalent health problems, causes of those problems, associated risk factors and available resources.
  • Lead their organizations in collaborative efforts to address health concerns by working with public health and other government agencies, businesses, associations, educational groups, religious organizations, elected officials, financing entities, foundations and others. Diverse interests and resources could be applied to addressing community health concerns.
  • Support the dissemination of accurate information about community health status, the services provided and programs available to prevent and treat illness and patients’ responsibility for their own health.
  • Participate in efforts to communicate organizational effectiveness in matching healthcare resources with community needs, improved clinical outcomes and community health status and their organizations' volunteerism roles.
  • Incorporate community service responsibilities into policies and programs over which they have authority.
  • Advocate and participate in their organizations' collaborative efforts with other community healthcare providers and social service agencies.
  • Demonstrate that their organizations' commitment to the community is multifaceted and may include support of medical research, training of healthcare professionals, charity care and civic contributions as well as a host of other activities that contribute to the community’s well-being.
  • Offer health promotion and illness prevention programs to their employees, positively benefiting staff, as well as sending an important message to the community.

Healthcare executives can personally demonstrate their commitment to the community through the following actions:

  • Embrace a healthy lifestyle. ACHE affiliates should model behavior they are advocating for their employees and the community-at-large. Appropriate behavior may include exercising regularly, taking steps to reduce stress and getting preventive checkups to address health problems before they become serious.
  • Participate in local assessments of community need.
  • Participate in regional, state and local task forces to resolve access to care and other community healthcare problems.
  • Volunteer to meet on behalf of their organizations with the public, policymakers and other key stakeholders to define community healthcare priorities so that healthcare resources can be used equitably and effectively.
  • Become involved in community service projects, civic organizations and public dialogue on healthcare policy issues affecting the community.
  • Share models of successful healthy community projects with others to enhance efforts in other communities.

ACHE urges all healthcare executives to affirm their responsibility to their communities through their professional actions and personal contributions. To further strengthen its position on community responsibility, ACHE requires its affiliates to produce evidence of participation and leadership in healthcare and community/civic affairs to advance within ACHE.

In the current healthcare marketplace, the demand for health promotion and illness prevention activities will grow. By making a personal and professional commitment to improving the community’s health status, healthcare executives will be taking an important step toward addressing this demand.

Approved by the Board of Governors of the American College of Healthcare Executives on November 6, 2006.

   
 

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