Thinking Forward: Six Strategies for Highly Successful Organizations
John R. Griffith, FACHE
Kenneth R. White, PhD, FACHE
Patricia A. Cahill, Esq.
ISBN 13: 978-1-56793-209-6
Softbound, 266 pp, 2003
Imprint: ACHE Management Series Book
Order code: WWW1-1195
Price: $17.00
Improve operations in the areas that have the greatest impact on care cost and outcomes. This book describes best practices in six critical areas of hospital operations—governance, service lines, complex case management, prevention, support services, and service excellence—by using examples from hospitals within the highly respected Catholic Health Initiatives system.
The authors describe the path each of the featured hospitals took to achieve their various successes, and how CHI will implement those leading practices across its whole system. The authors discuss potential pitfalls, and how other systems and freestanding organizations can learn from their experience.
John R. Griffith, MBA, FACHE, is the Andrew Pattullo Collegiate Professor in the Department of Health Management and Policy, School of Public Health, The University of Michigan. A graduate of Johns Hopkins University and the University of Chicago, he was director of the program and Bureau of Hospital Administration at The University of Michigan from 1970 to 1982 and chair of his department from 1987 to 1991.
Professor Griffith has been at Michigan since 1960. He is an educator of graduate students and practicing healthcare executives. He has served as chair of the Association of University Programs in Health Administration (AUPHA) and as a commissioner for the Accrediting Commission on Education in Health Services Administration
Kenneth R. White, PhD, FACHE, is a Cardwell professor and director of the graduate program in health administration at the Medical College of Virginia Campus of Virginia Commonwealth University (VCU). Dr. White received a PhD in health services organization and research from VCU, a MPH. in health administration from the University of Oklahoma, and a MS in nursing from VCU. Dr. White has extensive experience in hospital administration and consulting, particularly in the areas of leadership development, marketing, medical staff development, operations management, and facility planning and design.
"Every CEO seeking performance improvement for his or her organization can learn from the experience of CHI and the insights of the authors. The approach offered in the CHI case studies is practical and challenges healthcare systems and hospitals alike to seek a higher level to better serve their communities."
—David J. Campbell, FACHE, president and CEO
St. Vincent's Catholic Medical Centers, New York, New York
