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There are good leaders, then there are exceptional leaders. The answer to, “What makes a leader exceptional?” is simple: competencies. Competencies are a set of professional and personal skills, knowledge, values, and traits that guide a leader’s performance. This book focuses on the 16 key competencies that distinguish good leadership from great leadership.
Each of the 16 competencies is explored in a chapter that:
Defines the competency, and why it is important
Provides examples of the competency in action
Explains the common skill deficits that prevent mastery of the competency
Discusses how the competency can be misused or overused
Offers advice on how to develop the competency
Exceptional leaders take responsibility for their own development. This book includes tools to help you build your skills and advise your direct reports. It provides self-reflection questions to help you prioritize skill-development needs; advice on approaching a mentor; tips for screening executive coaches; and techniques for eliciting useful feedback from direct reports, colleagues, and superiors.
Instructor Resources: PowerPoint slides, case studies, and teaching tips. To see a sample, click the link in the right-hand navigation bar.