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Special Offer — Purchase one self-study course and receive a second course at 50% off!
Members$405 per course; nonmembers$495 per course. The corresponding
book is 20% off when purchased with a course. Postage and handling fees will be added.
About the author:
Chip Caldwell, FACHE, is president of Chip Caldwell & Associates and considered a thought leader in healthcare quality and performance improvement methodology. For the past decade, he has been a leader in the quality community serving as a member of the Baldrige Foundation Board Support Team and healthcare representative on the U.S. Quality Council. A nationally recognized speaker, he has lead seminars for the American College of Healthcare Executives for over 15 years.
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