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Returns for Individual Customers:
If any publication you order from Health Administration Press does not meet your expectations, you may return it—if in original condition—within 30 days of purchase for replacement or refund. Please include your invoice with your return and mail via a traceable method to:
HAP
c/o BrightKey
9050 Junction Dr.
Annapolis Junction, MD 20701
Returns for Booksellers, Resellers and Wholesalers:
In an effort to make the merchandise returns process more efficient, Health Administration Press has implemented a Return Merchandise Authorization (RMA) Policy. This policy requires prior authorization from the fulfillment house to return publications.
A Request to Return Merchandise form can be submitted using the link below. If you prefer to mail, e-mail or fax your form in, please print a copy of the PDF version. Instructions for mailing, emailing and faxing forms in can be found on the downloaded form, as well as in the RMA Policy & Procedure.
REQUEST TO RETURN MERCHANDISE FORM (Online Version)
REQUEST TO RETURN MERCHANDISE FORM (PDF version)
RMA POLICY & PROCEDURE
Further Assistance:
All questions regarding the returns process should be directed to Health Administration Press Fulfillment Center at (301)362-6905.
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