Session 1: May 16–17, 2011 Aggressively Improve Cost, Quality and Throughput Developing Proactive Physician Alignment and Employment Practices Managing Healthcare Facility Design and Construction Programs Possibilities, Probabilities and Creative Solutions: Breakthrough Thinking for Complex Environments Strategic Planning: From Formulation to Action Session 2: May 18–19, 2011 Are Medical Groups in Your Portfolio? Critical Factors to Manage Your Investment Secrets of Great Healthcare Organizations in Leading Change - New! Toxic Behaviors in Healthcare: Creating Systems of Respect to Impact the Double Bottom Line - New! Two Day Seminar Details Time: 7:00 a.m.–1:30 p.m. Credits: 12.00 Category I (ACHE education) Tuition: ACHE Affiliate $1,190/Nonaffiliate $1,390 Register by November 1 to take advantage of 2010 pricing. Pricing for 2011 programs is subject to increase after November 1.

Register Online Fax or Mail (PDF) (312) 424-9400 (Registrations accepted in the order they are received) Cancellation Policy CANCELLATION To cancel or transfer to another seminar, please notify us in writing no later than Monday, May 2, 2011 for full credit or refund, less a $100 nonrefundable processing fee per seminar. After May 2, all fees are forfeited; however, you may send a substitute if you cannot attend. Hotel & Travel Firesky Resort & Spa 4925 N. Scottsdale Road Scottsdale, AZ 82521 Reservations: 800-528-7867 Hotel: 480-945-7666 Discount rate of $109.00 available until 4/22/10.

ACHE IS COMMITTED TO QUALITY
ACHE seminars are unmatched for their emphasis on quality. Before it’s offered, each seminar is tested by an audience of your peers—if they aren’t satisfied, the seminar isn’t presented. Seminars are also evaluated by participants after every offering. This ensures that each seminar continues to meet participants’ needs and expectations, as well as ACHE’s high standards.

YOUR SATISFACTION IS GUARANTEED!
If, for any reason, an ACHE seminar or program does not meet your expectations, please contact the Division of Education within one week of the seminar, and we will issue a full tuition refund or credit toward another ACHE seminar or program.

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