Online Seminar

Management Mistakes, Moral Dilemmas and Lessons Learned

Healthcare executives are called to act in situations where the "right" decision can be unclear. It is imperative to develop solid principles for making operationally and morally sound decisions.

Judicious decisions are financially prudent and will ensure compliance with regulatory requirements. Ultimately, sound decision making will help you avoid lawsuits and improve the quality, integrity, public image and competitive edge of your organization.

This course provides guidance in situations that include impaired professionals, gender discrimination, workforce reduction, mergers, diversity management, disaster planning and medical errors. Based on real case studies, this seminar will guide you in making principled decisions in light of challenging management dilemmas and conflicting moral demands.

You'll Learn:

Develop a framework for making sound decisions in challenging situations
Anticipate the long-term ramifications of your decision
Employ techniques to avoid hasty management decisions that significantly impact clinical care

View additional learning objectives

You'll also learn:

Explore practical decision-making models that take into account critical constituencies
Develop strategies to skillfully analyze real life management problems

Your registration fee includes the new second edition of the book The Tracks We Leave: Ethics in Healthcare Management by the faculty, Frankie Perry, RN, FACHE ®. Unless otherwise specified, a hard copy will be sent to your preferred shipping address in our database.

“It was the most engaging online seminar I have participated in. The real-life situations evaluated each week made it believable and worthwhile; something I could relate to in my daily work life. I highly recommend this seminar.” –Kathy H., Vice President of Operations, Seminar Participant

Oct. 23–Dec. 4, 2013

Already registered?

Fees:

2013

ACHE members: $540

Nonmembers: $615

Who Should Participate:

CEOs, COOs, CIOs, CNOs, Managers, Department Heads/Directors, Managers transitioning from a clinical background

Presented By:

Frankie Perry, RN, LFACHE
Faculty, Masters of Public Health Program, University of New Mexico

Registration

Click on the Register Online button for the date of your choice
Call ACHE's Customer Service Center at (312) 424-9400
Download a registration form.

Continuing Education Credit

In addition to the 6.00 ACHE Qualified Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit. View complete information about these organizations.

ACHE is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. ACHE designates this live internet activity for a maximum of 6.00 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Cancellation Policy

To cancel your participation in the seminar, please notify the Customer Service Center at least 14 business days before the start of the program for a full refund or credit, less a $50 processing fee. After that time, a refund is forfeited. For a full credit for a course cancellation or re-enrollment, please notify the Customer Service Center within 14 business days after the start of the program, less a $50 processing fee. After this time a credit or re-enrollment is forfeited. If a course includes a book, ACHE must receive notification of your cancellation prior to shipment of the book. Once the book has shipped, no refund or credit for the book will be granted. Substitute attendees are permitted. Notifications must be made in writing and can be faxed to (312) 424-9405 or mailed to the Customer Service Center, ACHE, 1 N. Franklin St., Ste. 1700, Chicago, IL 60606-3529 and must include the name of the original registrant and the new registrant's name, address and phone number.