Compelling Communication: Creating Engagement, Understanding and Results

Develop communication skills that produce consensus, ownership and results

Acquire ready-to-use communication tools to increase employee engagement, clarify performance expectations and create a culture of collaboration—resulting in a more purpose-driven and productive organization.

  • Enhance leadership and coaching skills to deliver aligned messages connecting behavior to mission execution.
  • Apply communication techniques to create a feedback-rich environment, minimize negativity, convey respect, encourage peer to peer leadership and navigate difficult conversations.
View additional learning objectives

You'll also learn:

  • Obtain methods to increase staff and organization engagement and decrease turnover and anxiety.
  • Gain comfort in clarifying performance expectations to reduce miscommunications and safety errors.
  • Understand how fear creates conflict and undermines quality.
  • Identify the roles of respect and safety in delivery of difficult messages.
  • Develop a personal action plan incorporating tactics and lessons learned.

Presented by: Craig E. Deao

Seminar leader Craig E. Deao, research and development leader, Studer Group, will help you develop practical and collaborative coaching skills to improve employee performance, increase productivity and reinforce your organization’s shared mission.

For More Information about this program and the On-Location Program:

 
To Purchase On-Location Programs
Call ACHE's On-Location Coordinator at (312)-424-9362 or email at dtownsend@ache.org

Seminar Offered in Lengths of:

Who Should Attend
CEOs, COOs, CMOs and other senior-level executives
Continuing Education Credit

ACHE Face-to-Face Education credits assigned to this seminar are commensurate to the length of the seminar in hours.

In addition to the ACHE Face-to-Face Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit.

  • National Association of State Boards of Accountancy (NASBA)
  • National Association of Boards of Examiners of Long Term Care Administrators (NAB): A $135 fee will be applied and sponsor must notify the On-Location coordinator of request prior to Letter of Agreements being signed.
  • Accreditation Council for Continuing Medical Education (ACCME): A lengthy application process is required involving an extensive needs assessment to be undertaken by the sponsoring organization. In addition, all promotional communication must be approved for ACCME accreditation by ACHE. Sponsor must notify the On-Location coordinator of request prior to Letter of Agreements being signed.