Effective Leadership for High-Reliability Healthcare

Apply proven strategies for improved quality, safety and financial performance

Despite efforts within healthcare to address challenges in patient safety and quality of care, there continues to be a struggle to reduce errors. Today, organizations are challenged to simultaneously improve quality, patient safety and patient satisfaction as compensation is increasingly tied to performance in all three areas. This highly interactive seminar looks beyond traditional healthcare models by exploring the approaches used at high reliability organizations (HROs). Discover what makes these approaches successful and how you can apply them in your organization.

You'll Learn:

  • Identify and describe effective approaches used to improve safety and reliability in other industries
  • Incorporate approaches from HROs as part of a comprehensive strategy to improve patient safety and quality of care
  • Develop relevant dashboard metrics for your organization
  • Evaluate successful policies, procedures and technologies from leading healthcare systems

Presented by:

Gary Yates, MD, Steve Kreiser and David Varnes

Form an implementation plan for change in your organization with seminar leaders Gary Yates, MD, president of the Sentara Quality Care Network at Sentara Healthcare, Steve Kreiser, senior consultant, Healthcare Performance Improvement, and David Varnes, senior consultant, Healthcare Performance Improvement.

David Varnes will co-present with Gary Yates at the Alaska Program and Steve Kreiser will co-present at the Austin, Texas Cluster.

Previously titled "Effective Approaches in Leading Patient Safety and Error Reduction."


  • Click on the Register Now link for the location of your choice
  • Call ACHE's Customer Service Center at (312) 424-9400
  • Download a registration form PDF

Register or View Cluster Seminar Information


Aug. 10– 13, 2015
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Nov. 2– 5, 2015
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St. Petersburg

Jan. 18– 21, 2016
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ACHE members $1,425
Non-members $1,625


ACHE members $1,425
Non-members $1,625

Register by November 1 to take advantage of 2015 pricing. Pricing for 2016 programs is subject to increase after November 1.

Who Should Attend

CEOs, COOs, CMOs, CNOs, Senior Executives and Department Heads

Continuing Education Credit

In addition to the 12 ACHE Face-to-Face Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit. View complete information about these organizations.

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