Emily Shields

Emily Shields is a managing consultant in BRG’s Healthcare Performance Improvement practice. Shields is adept at driving improvement in all aspects of practice operations, specifically patient access and throughput, compensation, revenue cycle and population health. She engages providers and collaborates with key stakeholders across the system to increase access and improve concurrent processes, such as patient intake, rooming, documentation, chart prep and prior authorization. She has also helped healthcare providers improve clinical operations, inpatient staffing to demand and other disciplines. Shields is an expert in measuring and sustaining improvements post-engagement to ensure recurring benefit. Prior to joining BRG, Shields was a physician services consultant for the largest healthcare professional services company for nonurban hospitals and health systems nationwide. Shields holds a Lean Six Sigma Black Belt certification.