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A Practice Change Model for Quality Improvement in Primary Care Practice Deborah Cohen, Ph. D.; Reuben R. McDaniel, Jr., Ph.D.; Benjamin F. Crabtree, Ph.D.; and Mary C. Ruhe, R.N.  JHM 49:3
First the Strategy, then the Bricks Douglas R. Rich, FAAHC, and James E. Hosking, FACHE, FAAHC, FHIMSS  JHM 49:3
From Co-opetition to Collaboration Barbara Letourneau, M.D., MBA, CPE  JHM 49:3
Interview with Larry L. Mathis, FACHE Kyle L. Grazier, PhD  JHM 49:3
Keeping Patients Safe: An Analysis of Organizational Culture and Caregiver Training Kathie Johnson, R.N., Ph.D., Mark A. Hudson  JHM 49:3
The Impact of Nursing Care and Other Healthcare Attributes on Hospitalized Patient Satisfaction and Behavioral Intentions Koichiro Otani, Ph.D., and Richard S. Kurz, Ph.D.  JHM 49:3