Is your approach to conflicts assertive or cooperative? The Conflict Management Assessment will enable you to identify which of five principal conflict-management modes you prefer. Using the Thomas-Kilmann Conflict Mode Instrument^©, you will receive feedback on how you handle conflicts, including the behaviors you use too much and those that you should use more. Interpretive material will show you how to match the appropriate way to handle conflict with the specific situation, helping you manage conflict more successfully.