Job Opportunities at ACHE

Administrative Assistant, Education

Description: This position is responsible for administrative support to the associate director and vice president in relation to ACHE’s Annual Congress on Healthcare Leadership, annual conferences and special programs assigned to the Division of Education. Duties include but are not limited to: typing correspondence, reports and other documents from longhand, rough copy or dictation; answering phones; taking messages; scheduling meetings, appointments and travel plans; preparing materials for meetings; maintaining and ordering office supplies; and distributing incoming mail and processing outgoing mail. Congress faculty activities include: maintaining Congress faculty database; preparing and mailing confirmation or rejection letters in response to requests for proposals (RFPs); gathering information and compiling copy for Congress brochure and final program; assisting in coordinating logistics for faculty. Continuing education certification program activities include: compiling compliance information and maintaining programming records for each certification program; distributing certificate of completion to post education seminar attendees; distributing letters to the Accreditation Council for Continuing Medical Education (AMA), the National Association of Boards of Examiners for Nursing Home Administrators (NAB) and the National Registry of CPE Sponsors and any other associations requesting approval of continuing education credits.

Requirements: High School diploma or GED equivalent, associates or bachelor’s degree preferred. Minimum of three years secretarial/administrative experience. Must have strong technology skills with proficiency in Microsoft Office Suite and the ability to type 60 wpm. Must have strong written and verbal communication skills, strong customer service and team orientation. The successful candidate must be organized; detail oriented and have strong written and verbal communication skills.

Customer Service Representative, Membership

Description: This position is responsible for providing customer service to affiliates, processing incoming applications, registering participants in ACHE’s educational programs, and for providing secretarial, administrative and clerical support for the division. Specific duties include: assisting affiliates with requests for information, services or ACHE products via incoming telephone calls, responding to all electronic contacts via the general email boxes, responding and entering request for unemployment dues waivers, event registrations, refunds, credits, incoming applications, Online Tutorial and Board of Governors Exam. Event and registration activities include: entering program information into database, printing badges, rosters, tent cards and certificates for participants, compiling and assembling registration materials and forwarding materials to event site prior to the event, recording payment and attendance information in database and producing final reconciliation report. Other activities include: acting as on-site registrar during annual Congress on Healthcare Leadership and serving as ACHE receptionist and switchboard operator, as needed, as part of the ACHE Switchboard Relief Team.

Requirements: High school diploma or GED equivalent, associates or baccalaureate degree preferred. Minimum of two years clerical experience. Must be computer literate and have the ability to use Microsoft Word and database software (experience with association management database preferred). Must be organized and detail oriented. Must have a strong customer service/team orientation and have strong verbal communication skills.

Vice President, Development

Description: This senior level position reports to the President/CEO of the American College of Healthcare Executives (ACHE) and is responsible for managing the corporate partnerships program and benefits. It is also responsible for the fund development program which includes ACHE’s annual fund, major gifts program, corporate giving and planned giving programs.

Specific duties include: overseeing the development program, managing relationships with corporate partners for the year-long opportunity, ensuring program benefits are fulfilled, acting as a steward of the ACHE corporate partners, identifying and cultivating potential corporate partners and negotiating agreements within established parameters. The Vice President will direct all activities for the fund development program and manage the three staff members of the development unit.

In addition to being a relationship manager, the Vice President, Development will serve as the liaison for the corporate partner activities and interface throughout the organization. Additional duties include: preparing and monitoring the unit budget to ensure budget objectives are met; developing divisional objectives and then managing staff and resources to complete them.

Requirements: A Master’s degree in marketing or business administration or related field is preferred. A minimum of ten years of development experience with proven results in sponsorship and fund development including annual fund, major gift, corporate and planned giving is required. Experience in a senior leadership position is preferred, ideally in an association. A working knowledge of the healthcare environment, trends and issues would be an asset. A CFRE (certified fund raising executive) would be desirable as well. Travel is required.

While the above-listed criteria are those considered the minimum qualifications for an ideal candidate for the position, ACHE reserves the right to deviate from these criteria in special circumstances. As such, if you believe that you are qualified for the position despite not meeting all of the above-listed criteria, you should contact Human Resources.

To apply, please fax or send a resume indicating position of interest to: 

Human Resources
American College of Healthcare Executives 
One North Franklin Street, Suite 1700 
Chicago, IL 60606 
Phone: (312) 424-9341
Fax:(312) 424-0023
E-mail: hr-recruitment-so@ache.org

EOE M/F/D/V

Founded in 1933, the American College of Healthcare Executives is an international professional society of 30,000 healthcare executives who lead our nation's hospitals, healthcare systems, and other healthcare organizations. ACHE is known for its prestigious credentialing and educational programs and its annual Congress on Healthcare Management, which draws more than 4,000 participants each year. ACHE is also known for its journal, the Journal of Healthcare Management, and magazine, Healthcare Executive, as well as ground-breaking research and career development and public policy programs. ACHE’s publishing division, Health Administration Press, is one of the largest publishers of books and journals on all aspects of health services management in addition to textbooks for use in college and university courses. Through such efforts, ACHE works toward its goal of being the premier professional society for healthcare leaders by providing exceptional value to its members.

Vision
To be the premier professional society for healthcare executives dedicated to improving healthcare delivery.

Mission
To advance our members and healthcare managmement excellence.

Programs, Products, and Services

• Educational Programs: ACHE produces more than 40 educational offerings on today’s most pertinent issues in healthcare management. These programs are offered in the form of seminars, conferences, online programs, audio conferences, and on-location programs. ACHE’s largest educational event is the annual Congress on Healthcare Management—the premier educational and networking event for healthcare executives.
• Publications: ACHE is committed to providing high-quality publications on all aspects of healthcare management. The Journal of Healthcare Management, as well as other journals and books from its publishing division, Health Administration Press, keep healthcare executives up-to-date on the latest healthcare issues, challenges, and opportunities to help advance their careers and assist their organizations in maintaining a leading edge. ACHE also publishes a bimonthly magazine, Healthcare Executive, and monographs of research efforts providing insight into the latest trends occurring in the healthcare field.
• Career Management Resources: ACHE’s Healthcare Executive Career Resource Center offers comprehensive career services, including leadership assessment tools, career development programs and resources, and personalized career planning assistance. ACHE also offers an online job bank and resume bank for its affiliates.
• Credentialing Programs: Membership in ACHE translates into a commitment to the highest standards in the profession of healthcare management. Becoming board certified in healthcare management by obtaining the CHE (Certified Healthcare Executive) credential or by earning ACHE’s highest credential, FACHE (Fellow of the American College of Healthcare Executives), demonstrates that commitment to excellence.

ACHE Divisions

• Administration
• Communications
• Education
• Executive Office
• Finance
• Health Administration Press
• Management Information Systems
• Membership
• Regional Services
• Research

Standards of Excellence for Staff
The Standards of Excellence for Staff are embraced within ACHE’s continuous quality improvement efforts and are carried out throughout the organization.

Commitment to Diversity
As a co-founder of the Institute for Diversity in Health Management, ACHE has demonstrated its commitment to workplace diversity. The Institute works to increase the number of ethnic minorities in health services administration and to improve opportunities for professionals already in the healthcare field. ACHE also exhibits a commitment to diversity through its publications, educational programs, research, and recruiting efforts. In addition, ACHE sponsors a Minority Summer Internship and conducts ongoing diversity programming and events for staff.

Location
ACHE is located in downtown Chicago, Ill. (the Loop), and is within walking distance of all forms of public transportation.

Working Environment
ACHE offers a stable, professional work environment and beautiful offices in Chicago’s Loop. Employees have access to the latest technology and are given all the resources necessary to perform their jobs. The normal workweek is 37.5 hours, Monday through Friday, on flexible time shifts between the hours of 8:00 a.m. and 5:00 p.m.

Size of Staff: 102

Benefits
ACHE offers the following types of benefits to all full-time employees:

• Choice of two types of health and dental insurance plans
• Paid Time Off (PTO) that combines all time off, whether it is for vacation, personal time, a doctor’s appointment, family emergency, bereavement leave, or an occasional illness (New employees accrue 18 days per year.)
• 10 holidays each year
• Term life insurance coverage
• Short- and long-term disability insurance
• 401(k) plan and retirement contribution
• Staff Incentive Compensation Plan
• Employee Referral Program
• Adoption assistance
• Professional Development Award
• Service Award
• Employee Achievement Award
• Business travel accident insurance
• Employee Assistance Program

Professional Development Opportunities

• Tuition Assistance: ACHE offers tuition reimbursement to a maximum of $5,000 per calendar year for courses leading to a baccalaureate or advanced degree. Employees are eligible after 6 months of continuous service.
• Professional Development: ACHE encourages employees to enroll in special courses of study, such as seminars and workshops that will enhance their job performance. ACHE also provides internal staff development opportunities on an ongoing basis.