Job Opportunities at ACHE

Meetings Assistant, Education

Description: This position is responsible for the organization of faculty information as well as providing administrative support for clusters and conferences. Specific duties include coordination of confirmation letters and contract materials for seminar faculty; tracking and submitting faculty expenses for seminars; maintaining faculty records; assisting faculty with upcoming programs including hotel confirmations and attendee rosters; creating housing lists; submitting print requisitions; managing seminar supply room at ACHE's Annual Meeting; and serving as a member of the ACHE Switchboard Relief Team.

Requirements: High school diploma or GED equivalent. Associate or Bachelor's degree preferred. Minimum of two years secretarial experience and ability to type 50 wpm. Must be computer literate with the ability to use Word and Excel. Detail-oriented with a strong customer service/team orientation required.

Membership Systems Specialist, Membership

Description: This position is responsible for information processing solutions that facilitate membership retention, recruitment, recertification and advancement strategies; as well as the customization of management reports and activities. Information processing activities include: executing information processing activities that affect affiliate recruitment, advancement and retention; designing and implementing project log enhancements, run related reports and queries; monitoring, evaluating and modifying information-processing activities; identifying, evaluating, recommending and implementing changes to existing processes to improve overall ACHE member data issues and resources; running all membership queries for mailings and emails. Data analysis activities include: ensuring routine management reports are accurate and timely; recommending revisions and improvements to reports; producing weekly exception queries. Information processing support activities include: accountable for providing timely and accurate reports; assisting staff with queries, system problems and questions; serving as Membership database content provider for staff; coordinating with MIS staff to resolve division computer problems, as necessary. Budget Activities include: assisting with the monitoring of budgets relating to divisional budges and creating reports for use by the divisional staff.

Requirements: Baccalaureate degree and demonstrated experience in information systems, business, marketing, or other related field; minimum three years experience, including one-year experience managing relational databases and query/reporting tools; one year of association experience preferred. Knowledge of Crystal Reports and SQL preferred; must have strong analytical, organization, and detail-oriented ability; must have strong written and verbal communication skills; must be computer literate with a demonstrated ability to use database, spreadsheet and word processing software (e.g. Access, Excel, Word); knowledge of association management software (e.g. iMIS) preferred; must have strong customer service orientation; must have strong team orientation.

Senior Program Specialist, Education

Description: This position works with the Associate Director, Education to develop new content and identify new topics for educational programs; refines existing programs; works on marketing, promotion and delivery of ACHE educational programs through different educational modalities including, onsite, online and distance learning delivery. Manages content, delivery and faculty assignments for programs, evaluates content for currency and relevancy; performs marketing and trend analysis to measure attendee satisfaction and identify promotional opportunities; and develops program promotional plans and marketing communications. Program development activities include: develops new programs with content based on analysis of healthcare trends and identified topics or interest to affiliates; identifies faculty for educational sessions; identifies topics and speakers for distance learning programs. Coordinates and conducts research and analysis into the educational needs of affiliates; provides input and analyzes results to improve program content. Analyzes market trend against other healthcare groups and develops and analyzes marketing and promotional plans and pieces.

Requirements: Bachelor's Degree in healthcare management, business administration, education or related field. Master's preferred. Association experience desirable. Minimum of 3 years of post-baccalaureate relevant experience in healthcare, training/development or adult education preferred. Broad scope of knowledge facing healthcare executives and knowledge of current future trends within the healthcare industry. Experience in education development or programming development and have an understanding of marketing research or data analysis. Must have excellent written and verbal communication skills; possess a strong customer service/team orientation and excellent time management and organizational skills. Some travel required.

Vice President, Communications & Marketing

Description: The American College of Healthcare Executives (ACHE) is seeking a marketing professional to organize and lead internal marketing efforts throughout the organization to promote membership and educational products. Communications responsibilities include oversight of Web content and publication of Healthcare Executive (published six times a year). This individual will direct the development of ACHE's marketing strategies, objectives and plan, aligning marketing efforts to leverage ACHE's strengths and opportunities. The Vice President will be expected to provide marketing perspective and counsel to all ACHE divisions to ensure marketing objectives are executed according to plan. A well-organized, detail-oriented leader, committed to supporting staff development and skilled at directing cross-divisional teams, will be successful in this position.

Requirements: Masters degree in Marketing, Communications, Business Administration or related field; minimum 10 years' proven results-oriented marketing experience in a senior leadership position, preferably in an association environment; minimum of five years' communications management experience to include a wide variety of written and Web-based communication vehicles, including magazines. A minimum of five years' supervisory experience leading groups of communications and marketing professionals is required. Excellent written and verbal skills are needed in addition to computer literacy. Successful candidates will have a strong customer service and team orientation, along with good time management and organizational skills. Some travel required.

While the above-listed criteria are those considered the minimum qualifications for an ideal candidate for the position, ACHE reserves the right to deviate from these criteria in special circumstances. As such, if you believe that you are qualified for the position despite not meeting all of the above-listed criteria, you should contact Human Resources.

To apply, please fax or send a resume indicating position of interest to: 

Human Resources
American College of Healthcare Executives 
One North Franklin Street, Suite 1700 
Chicago, IL 60606 
Phone: (312) 424-9341
Fax:(312) 424-0023
E-mail: hr-recruitment-so@ache.org

EOE M/F/D/V

Founded in 1933, the American College of Healthcare Executives is an international professional society of 30,000 healthcare executives who lead our nation's hospitals, healthcare systems, and other healthcare organizations. ACHE is known for its prestigious credentialing and educational programs and its annual Congress on Healthcare Management, which draws more than 4,000 participants each year. ACHE is also known for its journal, the Journal of Healthcare Management, and magazine, Healthcare Executive, as well as ground-breaking research and career development and public policy programs. ACHE’s publishing division, Health Administration Press, is one of the largest publishers of books and journals on all aspects of health services management in addition to textbooks for use in college and university courses. Through such efforts, ACHE works toward its goal of being the premier professional society for healthcare leaders by providing exceptional value to its members.

Vision
The vision of the American College of Healthcare Executives is to be the premier professional society for healthcare leaders by providing exceptional value to our members.

Mission
The mission of the American College of Healthcare Executives is to advance our members and healthcare management excellence through high ethical standards, pertinent knowledge, and a relevant credentialing program.

Programs, Products, and Services

• Educational Programs: ACHE produces more than 40 educational offerings on today’s most pertinent issues in healthcare management. These programs are offered in the form of seminars, conferences, online programs, audio conferences, and on-location programs. ACHE’s largest educational event is the annual Congress on Healthcare Management—the premier educational and networking event for healthcare executives.
• Publications: ACHE is committed to providing high-quality publications on all aspects of healthcare management. The Journal of Healthcare Management, as well as other journals and books from its publishing division, Health Administration Press, keep healthcare executives up-to-date on the latest healthcare issues, challenges, and opportunities to help advance their careers and assist their organizations in maintaining a leading edge. ACHE also publishes a bimonthly magazine, Healthcare Executive, and monographs of research efforts providing insight into the latest trends occurring in the healthcare field.
• Career Management Resources: ACHE’s Healthcare Executive Career Resource Center offers comprehensive career services, including leadership assessment tools, career development programs and resources, and personalized career planning assistance. ACHE also offers an online job bank and resume bank for its affiliates.
• Credentialing Programs: Membership in ACHE translates into a commitment to the highest standards in the profession of healthcare management. Becoming board certified in healthcare management by obtaining the CHE (Certified Healthcare Executive) credential or by earning ACHE’s highest credential, FACHE (Fellow of the American College of Healthcare Executives), demonstrates that commitment to excellence.

ACHE Divisions

• Administration
• Communications
• Education
• Executive Office
• Finance
• Health Administration Press
• Management Information Systems
• Membership
• Regional Services
• Research

Standards of Excellence for Staff
The Standards of Excellence for Staff are embraced within ACHE’s continuous quality improvement efforts and are carried out throughout the organization.

Commitment to Diversity
As a co-founder of the Institute for Diversity in Health Management, ACHE has demonstrated its commitment to workplace diversity. The Institute works to increase the number of ethnic minorities in health services administration and to improve opportunities for professionals already in the healthcare field. ACHE also exhibits a commitment to diversity through its publications, educational programs, research, and recruiting efforts. In addition, ACHE sponsors a Minority Summer Internship and conducts ongoing diversity programming and events for staff.

Location
ACHE is located in downtown Chicago, Ill. (the Loop), and is within walking distance of all forms of public transportation.

Working Environment
ACHE offers a stable, professional work environment and beautiful offices in Chicago’s Loop. Employees have access to the latest technology and are given all the resources necessary to perform their jobs. The normal workweek is 37.5 hours, Monday through Friday, on flexible time shifts between the hours of 8:00 a.m. and 5:00 p.m.

Size of Staff: 102

Benefits
ACHE offers the following types of benefits to all full-time employees:

• Choice of two types of health and dental insurance plans
• Paid Time Off (PTO) that combines all time off, whether it is for vacation, personal time, a doctor’s appointment, family emergency, bereavement leave, or an occasional illness (New employees accrue 18 days per year.)
• 10 holidays each year
• Term life insurance coverage
• Short- and long-term disability insurance
• 401(k) plan and retirement contribution
• Staff Incentive Compensation Plan
• Employee Referral Program
• Adoption assistance
• Professional Development Award
• Service Award
• Employee Achievement Award
• Business travel accident insurance
• Employee Assistance Program

Professional Development Opportunities

• Tuition Assistance: ACHE offers tuition reimbursement to a maximum of $5,000 per calendar year for courses leading to a baccalaureate or advanced degree. Employees are eligible after 6 months of continuous service.
• Professional Development: ACHE encourages employees to enroll in special courses of study, such as seminars and workshops that will enhance their job performance. ACHE also provides internal staff development opportunities on an ongoing basis.