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Group Practice Executives

Educational Programs

Seminars

• Are Medical Groups in Your Portfolio? Critical Factors to Manage Your Investment
• Becoming Accountable in the Age of Healthcare Reform
• The Courage to Lead: Critical Skills for Healthcare Leaders
• Culture, Process and Outcomes: Where Strategy Begins
• Effective Approaches in Leading Patient Safety and Error Reduction
• Integration vs. Competition: The Future of Hospital-Physician Relations
• Physician Integration Strategies: Advanced Lessons From Successful Organizations
• Power and Politics in Healthcare Organizations
• Practical Strategies for Engaging Physicians
• Preparing to Live on Medicare Rates: A Margin Improvement Planning Program
• Redesign and Operationalize Your Medical Staff for Health Reform

Self-Study Program

• Breaking Down Barriers: Collaborating with Clinical Staff course
• Coordinated Care: Improving Clinical and Financial Performance
• Healthcare Finance series
• Healthcare Leadership That Makes a Difference: Creating Your Legacy
• How Pricing Decisions and Budgeting Can Make a Difference Course
• Integrating Global Trends into Your Organization's Strategic Planning
• The Law and Patient Confidentiality: A Common-Sense Guide to HIPAA and Beyond
• Leadership During Challenging Times: Essential Values and Skills
• Leading with Meaning: Tapping the Deeper Dimensions course
• Making Better Capital Investment Decisions Course
• Successful Healthcare Strategic Planning: Approaches to Address Key Challenges
• Understanding and Influencing Physician Behavior course
• Understanding Financial Statements Course
• Understanding the Impact of Financing Decisions Course
• Using Profit Analysis and Cost Allocation to Improve Financial Performance Course

HAP Books

• 10 More Powerful Ideas for Improving Patient Care
• 10 Powerful Ideas for Improving Patient Care
• 10 Powerful Ideas for Improving Patient Care, Book 3
• 10 Powerful Ideas for Improving Patient Care, Book 4
• Achieving Safe and Reliable Healthcare: Strategies and Solutions
• Achieving Service Excellence: Strategies for Healthcare, Second Edition
• Achieving Success Through Community Leadership
• Better Communication for Better Care: Mastering Physician-Administrator Collaboration
• Collaborate for Success! Breakthrough Strategies for Engaging Physicians, Nurses, and Hospital Executives
• Consumer-Directed Healthcare and Its Implications for Providers
• Decision Analysis for Healthcare Managers
• Decision Making for Improved Performance
• Fundamentals of Healthcare Finance, Second Edition
• Fundamentals of Physician Practice Management
• Going Lean: Busting Barriers to Patient Flow
• Gold Standard Management: The Key to High-Performance Hospitals
• Health Services Management Cases, Readings, and Commentary, Tenth Edition
• Healthcare Operations Management, Second Edition
• Healthcare Strategic Planning, Third Edition
• Hospitalists: A Guide to Building and Sustaining a Successful Program
• Improve Your Competitive Strategy: A Guide for the Healthcare Executive
• Improving Healthcare with Better Building Design
• Leadership for Great Customer Service: Satisfied Patients, Satisfied Employees
• Leadership for Smooth Patient Flow: Improved Outcomes, Improved Service, Improved Bottom Line
• Leadership's Deeper Dimensions: Building Blocks to Superior Performance
• Leading a Patient-Safe Organization
• Leading Others, Managing Yourself
• Leading Your Healthcare Organization Through a Merger or Acquisition
• Leading Your Healthcare Organization to Excellence: A Guide to Using the Baldrige Criteria
• Lean Done Right: Achieve and Maintain Reform in Your Healthcare Organization
• Managing Word of Mouth for Leadership Success: Connecting Healthcare Strategy and Reputation
• Mastering the Negotiation Process: A Practical Guide for the Healthcare Executive
• New Leader Collection
• Next Generation Physician-Health System Partnerships
• Patient Satisfaction: Understanding and Managing the Experience of Care, Second Edition
• The Power of Clinical and Financial Metrics: Achieving Success in Your Hospital
• The Primary Care-Market Share Connection: How Hospitals Achieve Competitive Advantage
• Reaching Excellence in Healthcare Management
• Reinventing the Patient Experience: Strategies for Hospital Leaders
• Risk Adjustment for Measuring Health Care Outcomes, Fourth Edition
• Strategic Cost Reduction: Leading Your Hospital to Success
• Thinking Forward: Six Strategies for Highly Successful Organizations
• The Trust Prescription for Healthcare: Building Your Reputation With Consumers

ACHE Periodicals

PAY FOR PERFORMANCE: Unintended Consequences: Getting the Most While Avoiding the Worst
Kaveh Safavi
Journal of Healthcare Management 51:6

COMPETENCIES: Leadership
Andrew N. Garman, Peter Butler, and Lauren Brinkmeyer
Journal of Healthcare Management 51:6

Return on Investment in Pay for Performance: A Diabetes Case Study
Kathleen Curtin, Howard Beckman, George Pankow, Yuliya Milillo, and Robert A. Greene
Journal of Healthcare Management 51:6

FELLOW PROJECT : Establishing and Sustaining Healthcare Operations in a Contingency: A Logistical Perspective
Lt. Col. Paul Martin
Journal of Healthcare Management 51:6

Implementation of the EPIC Electronic Medical Record/Physician Order-Entry System
Mary S.O Brien
Journal of Healthcare Management 51:5

Task Overlap Among Primary Care Team Members: An Opportunity for System Redesign?
Richard G. Best, Sylvia J. Hysong, Jacqueline A. Pugh, Suvro Ghosh, and Frank I. Moore
Journal of Healthcare Management 51:5

COMPETENCIES: Communication and Relationship Management
Andrew N. Garman, Kristine D. Fitz, and Maria M. Fraser
Journal of Healthcare Management 51:5

PAY FOR PERFORMANCE: The Measurement Conundrum
Kaveh Safavi
Journal of Healthcare Management 51:5

INTERVIEW with Tony Kovner, Ph.D., professor, Wagner Graduate School of Public Service, New York University
Kyle L. Grazier
Journal of Healthcare Management 51:5

Response of a Community Hospital in West Virginia to the Medical Malpractice Crisis
Daniel J. Lauffer
Journal of Healthcare Management 51:4

Performance Metrics for Advanced Access
Diwakar Gupta, Sandra Potthoff, Donald Blowers, and John Corlett
Journal of Healthcare Management 51:4

The Aging Nursing Workforce: How to Retain Experienced Nurses
Jeremye D. Cohen
Journal of Healthcare Management 51:4

The Importance of Middle Managers in Healthcare Organizations
Mari K. Embertson
Journal of Healthcare Management 51:4

COMPETENCIES: Professionalism
Andrew N. Garman, Rupert Evans, Mary Katherine Krause, Janis Anfossi
Journal of Healthcare Management 51:4

PAY FOR PERFORMANCE: Patient-Centered Pay for Performance: Are We Missing the Target?
Kaveh Safavi
Journal of Healthcare Management 51:4

INTERVIEW with Larry Sanders, chairman and chief executive officer, Columbus Regional Healthcare System
Kyle L. Grazier
Journal of Healthcare Management 51:4

PAY FOR PERFORMANCE: Aligning Financial Incentives
Kaveh Safavi
Journal of Healthcare Management 51:3

COMPETENCIES: Knowledge of the Healthcare Environment
Andrew N. Garman and Lac Tran
Journal of Healthcare Management 51:3

The Performance of Medicare, Medicaid, and Individual Commercial Products
Diane M. Howard, Kevin Croke, Edward Mensah, and Ross Mullner
Journal of Healthcare Management 51:3

Healthcare CEOs and Physicians: Reaching Common Ground
J. Deane Waldman, Howard L. Smith, and Jacqueline N. Hood
Journal of Healthcare Management 51:3

Pay for Performance: Paying for Efficiency
Kaveh Safavi
Journal of Healthcare Management 51:2

Leadership Competencies: Business Knowledge and Skills
Andrew N. Garman, Theresa Burkhart, and Jeremy Strong
Journal of Healthcare Management 51:2

The Nursing Shortage: Is it Really About Image?
Jean Anne Seago, Joanne Spetz, Andrew Alvarado, Dennis Keane, and Kevin Grumbach
Journal of Healthcare Management 51:2

Fellow Project: Improving OB/GYN Physician Coverage Through a Redesigned Call System
Ann Holt
Journal of Healthcare Management 51:2

"The Promise of Evidence-Based Management: From Guesswork to Best Work"
Feature article by Anthony R. Kovner and Thomas G. Rundall
Commentaries by Stephen M. Shortell, David J. Fine, and Joseph F. Damore
Frontiers of Health Services Management 22:3

Pay for Performance: Finding Common Ground
Kaveh Safavi
Journal of Healthcare Management 51:1

Leadership Competencies: An Introduction
Andrew N. Garman and Matthew P. Johnson
Journal of Healthcare Management 51:1

Perspective: Opportunities for Improving Patient Care Through Lateral Integration: The Clinical Nurse Leader
James W. Begun, Jolene Tornabeni, and Kenneth R. White
Journal of Healthcare Management 51:1

Communication: Dealing with "Difficult" People
Paul Preston
Journal of Healthcare Management 50:6

Interview with Dianne Mandernach, FACHE, Commissioner, Minnesota Department of Health
Kyle L. Grazier
Journal of Healthcare Management 50:5

Funding: Philanthropy: The Last Frontier for Capital Funding
William O. Cleverley and James O. Cleverley
Journal of Healthcare Management 50:5

Communication: Persuasion: What to Say, How to Be
Paul Preston
Journal of Healthcare Management 50:5

Opportunities for Administrators to Promote Disease Management
Bita A. Kash, Larry D. Gamm, Jane Nelson Bolin, and B. Mitchell Peck
Journal of Healthcare Management 50:5

Managing Primary Care Using Patient Satisfaction Measures
Koichiro Otani, Richard S. Kurz, and Lisa E. Harris
Journal of Healthcare Management 50:5

Fellow Project: Seeding Community Partnerships in Providing Medical Care that Lowers Cost of Care
Robert A. Colvin
Journal of Healthcare Management 50:5

Funding: The Effect of Capital Requirements on Product Line Profitability
William O. Cleverley and James O. Cleverley
Journal of Healthcare Management 50:4

Communication: The Power Image: Strategies for Acting and Being Powerful
Paul Preston
Journal of Healthcare Management 50:4

“Advancing Strategic Planning in Healthcare”
Feature articles by Alan M. Zuckerman, FACHE, FAAHC; and Donna K. Sollenberger
Commentaries by Peter M. Ginter, Ph.D. and Linda E. Swayne, Ph.D.; Kathryn Alexander; and Mark Parrington, CHE
Frontiers of Health Services Management 23:2

"The Electronic Health Record: Overcoming Obstacles, Maximizing Opportunities"
Feature articles by Michael A. Sachs and Rosemarie Nelson
Commentaries by Peter Basch, Thomas East, and Blackford Middleton
Frontiers of Health Services Management 22:2

"Leading Healthcare to Safety"
Feature articles by James Bagian; and Steven Winokur and Kay Beauregard
Commentaries by John Ferguson and Robert Fakelmann; Julie J. Mohr; and James B. Conway
Frontiers of Health Services Management 22:1

Critical Conditions: Providing Healthcare to America's Uninsured
Feature Articles by Emily Friedman and Deborah Chollet, Ph.D.
Commentaries by Kevin E. Lofton, FACHE, Phillip Robinson, FACHE, and Rick Curtis
Frontiers of Health Services Management 21:4

"Can Better Buildings Improve Care and Increase Your Financial Returns?"
Feature articles by Leonard L. Berry, Derek Parker; Russell C. Coile, Jr.; D, Kirk Hamilton; David D. O'Neill; and Blair L. Sadler; Commentaries by Peter L. Bardwell, James E. Hosking, and John Reiling
Frontiers of Health Services Management, 21:1, 2004

"Finding Funds: Accessing Capital and Spending It Wisely"
Feature articles by Allan Fine and J. Alex Bacchetti; Donald A. Carlson, Jr.; Commentaries by Kenneth Kaufman; Ray B. Lefton; and J. B. Silvers, Ph.D.
Frontiers of Health Services Management, 21:2, 2004

"Quality: Shaping Culture, Taking Action"
Lead articles by Sr. Mary Jean Ryan, FSM; and Glen A. Barton. Commentary by Margaret E. O’Kane; Vinod K. Sahney, Ph.D.; and Sandra Potthoff, Ph.D.
Frontiers of Health Services Management, 20:3, 2004