RLDatix is a global healthcare technology company enabling safer, connected healthcare operations. Trusted by over 6,000 customers around the world, we provide innovative software and trusted services that empower healthcare organizations with critical insights to support safe and efficient care delivery. Our user-centric, enterprise approach works across the continuum of care — covering risk and safety, compliance, provider lifecycle and workforce management — to provide a more complete picture of care delivery. RLDatix is committed to helping our customers provide safer, better healthcare for all. Visit rldatix.com to learn more.
Culture in Action: Advancing Patient Safety Through Professionalism
Despite decades of investment, patient safety progress has slowed, with preventable harm and unprofessional behaviors persisting across healthcare settings. A small proportion of clinicians account for a disproportionate share of harm events and patient complaints, creating environments that erode trust and jeopardize outcomes. At the same time, teams often struggle to address these challenges effectively, especially when staff hesitate to report safety concerns or misconduct due to fear of retaliation or an overall lack of psychological safety. To make meaningful progress, organizations must move beyond good intentions and take deliberate action to build a culture where professionalism and accountability are fully integrated into daily practice.
In this session, the presenters will explore how health systems can move beyond rhetoric to create environments where transparency and respect are the norm. Drawing on real-world experience and proven models, they will share practical approaches for addressing unsafe behavior before it leads to harm. They will also demonstrate how to effectively support teams after adverse events to foster a culture of learning where individuals feel safe and empowered to speak up. Attendees will gain insight into how a strong culture of safety and professionalism lays the foundation for high reliability and better patient and provider outcomes.
In this session, the presenters will explore how health systems can move beyond rhetoric to create environments where transparency and respect are the norm. Drawing on real-world experience and proven models, they will share practical approaches for addressing unsafe behavior before it leads to harm. They will also demonstrate how to effectively support teams after adverse events to foster a culture of learning where individuals feel safe and empowered to speak up. Attendees will gain insight into how a strong culture of safety and professionalism lays the foundation for high reliability and better patient and provider outcomes.
From Silos to Systems: Leveraging Patient Safety Organizations to Improve Pediatric Safety
In the world of pediatrics, healthcare professionals are responsible for caring for the young and vulnerable in situations where one mistake can have dire consequences. During challenging times for pediatric patients and their loved ones, hospitals should be a trusted resource for safer care. To prevent pediatric medical harm and safety incidents, health systems must prioritize cross-functional collaboration and the continuous exchange of insights. Through patient safety organizations (PSOs), providers can share data to drive improvements in safety and operational performance, uniting the pediatric healthcare community around a strong culture of safety.
In this webinar, chief medical officer at Rady Children’s Hospital, Orange Country and chief patient safety and risk officer at RLDatix will explore how healthcare organizations are tackling safety challenges and how the pediatric field is advancing collective learning to drive better outcomes. Faculty will highlight real examples from two leading PSOs, illustrating how analyzing connected data across systems enables care teams to identify risk factors and take proactive steps to prevent harm before it occurs.
In this webinar, chief medical officer at Rady Children’s Hospital, Orange Country and chief patient safety and risk officer at RLDatix will explore how healthcare organizations are tackling safety challenges and how the pediatric field is advancing collective learning to drive better outcomes. Faculty will highlight real examples from two leading PSOs, illustrating how analyzing connected data across systems enables care teams to identify risk factors and take proactive steps to prevent harm before it occurs.
Enhancing Efficiency and Quality in Healthcare
In this podcast episode, Jeff Surges, CEO of healthcare technology company RLDatix, leverages his decades of experience managing health technology companies to share insights for enhancing efficiency and quality in healthcare with other executives dedicated to safer care.
Best Practices
- How RLDatix supports readiness and implementation of CMS Patient Safety Structure Measure
Discover how RLDatix helps healthcare organizations implement the CMS Patient Safety Structural Measure across its five domains to advance a culture of safety and reduce preventable harm. - From culture to credibility: Elevating trust and reputation through “just culture”
Gain insights into how a "fair and accountable" culture of safety rooted in transparency, learning and trust can help your organization move from reactive harm response to proactive prevention. - Hardwiring safety: How technology supports safer care at every level
Learn how healthcare organizations can move beyond intention to action by using integrated technology and a strong safety culture to reduce harm and deliver safer, high-quality care.
Deep Dives
- Celebrating the fundamentals of infection prevention
RLDatix’s Senior Director of Global Clinical Surveillance & Data Solutions Yves Crehore explores the evolution of infection prevention and control from general surveillance to real-time surveillance and its impact on reporting and collaboration worldwide. - Streamlining provider lifecycle management to deliver value back
Learn how centralizing credentialing, privileging and enrollment (and, by extension, the entire provider lifecycle) can simplify healthcare and deliver value back to healthcare organizations. - Driving safety & compliance: The role of up-to-date policies & procedures
Learn how continuously maintaining your policies and procedures can support your organization’s safety and compliance efforts.
Insights
- Improving Patient and Healthcare Worker Safety With Artificial Intelligence
In this webinar, chief patient safety and risk officer at RLDatix and vice president of scientific affairs at MedStar Health will discuss how AI can be used to improve patient safety, alleviate healthcare worker emotional exhaustion as well as the limitations of current technology. - How healthcare technology is advancing patient safety: Insights from industry leaders
Learn from RLDatix leaders on how to put patients and families at the center of safety — advancing outcomes through engagement, empathy and shared accountability. - Turning Data Into Insights at USA Health
Hear from Dr. Michael Chang on how USA Health reduced serious safety events by 75% by integrating data and taking a proactive approach to patient safety with RLDatix. - Enhancing the Human: Leveraging Generative AI to Support Healthcare Staff
Understand how generative AI is helping streamline operations, standardize reporting and enable providers to focus on delivering quality care.