In today’s digital, data-saturated and disruption-driven world, making the right decision at the right moment has never been more vital or more difficult. Healthcare leaders are no longer judged by the speed of their decisions or by how much data they can gather, but by their ability to cut through noise, navigate uncertainty, and act with precision, courage and humanity.

This dynamic course delivers a new perspective on decision-making: one that is human-centered, ready for uncertainty and designed for a future where clarity is rare and priceless.

Blending insights from psychology, behavioral economics, social science and narrative leadership, participants will learn how to:

• Build decisions that hold up under complexity and pressure.
• Create decision architectures that adapt to change.
• Lead with greater resilience, strategic clarity and ethical foresight.

Seminar Objectives:

At the conclusion of this program, participants will be able to:

• Describe how real-world decisions are made and the influence of cognitive biases and emotional drivers.
• Explore the social and cultural pressures that shape decision-making in healthcare.
• Distinguish between meaningful data and information overload.
• Maximize mental flexibility for novel and uncertain scenarios.
• Evaluate a values-driven, adaptive decision-making approach tailored to future healthcare challenges.

Who Should Attend?

Senior healthcare executives, physician leaders, clinical and operational directors, and high-potential emerging leaders who are involved in making or influencing strategic, clinical or organizational decisions. This seminar is ideal for those seeking to enhance their decision-making effectiveness in complex, uncertain and high-stakes environments.

Presented By:

Amy Zolotow, Senior Advisor, Strategic Partnerships, Prosneus

Continuing Education Credit

In addition to the ACHE In-Person Education or Virtual Interactive Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit. View complete information about these organizations.

All Customized Learning seminars can be offered as Virtual Interactive programs or live In-Person programs.

For more information about this seminar and Customized Learning programs, contact Martijn van Oort, director, business development, at (312) 288-1872 or organizations@ache.org.