This seminar explores the essential harmony of quality, safety and experience in healthcare, offering a unified strategy for their collective improvement. It highlights the importance of viewing these three aspects as interconnected pieces that, together, fuel the success of a healthcare organization.

Participants will be introduced to evidence-based strategies and practical tools aimed at enhancing care quality, strengthening safety protocols and improving the human experience. The seminar will focus on the real-world application of these strategies and tools, equipping attendees with the necessary knowledge and skills for effective deployment in their own healthcare settings.

Seminar Objectives:

• Identify evidence-based strategies that can enhance quality of care, ensure safety and improve the human experience.
• Explore the use of practical tools for implementing these strategies in a healthcare setting.
• Describe the role of leadership in fostering a culture that values quality, safety and human experience.
• Describe the interconnectedness of and determine approaches to effectively manage quality, safety, and human experience in their organizations.

Who Should Attend:

This seminar is ideal for healthcare professionals at all levels, including early-, mid-, and senior careerists; quality and safety professionals; and clinical and administration leaders.

Presented by:

Neel Pathak, DSc, FACHE, Assistant Professor of Practice, Heider College of Business, Creighton University, project administrator, Johns Hopkins Hospital

Continuing Education Credit

In addition to the ACHE In-Person Education or Virtual Interactive Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit. View complete information about these organizations.

All Customized Learning seminars can be offered as Virtual Interactive programs or live In-Person programs.

For more information about this seminar and Customized Learning programs, contact Martijn van Oort, director, business development, at (312) 288-1872 or organizations@ache.org.