In today’s digital, data-saturated and disruption-driven world, making the right decision at the right moment has never been more vital or more difficult. Healthcare leaders are no longer judged by the speed of their decisions or by how much data they can gather, but by their ability to cut through noise, navigate uncertainty, and act with precision, courage and humanity.

This dynamic course delivers a new perspective on decision-making: one that is human-centered, ready for uncertainty and designed for a future where clarity is rare and priceless.

Blending insights from psychology, behavioral economics, social science and narrative leadership, participants will learn how to:

• Build decisions that hold up under complexity and pressure.
• Create decision architectures that adapt to change.
• Lead with greater resilience, strategic clarity and ethical foresight.

Seminar Objectives:

At the conclusion of this program, participants will be able to:

• Describe how real-world decisions are made and the influence of cognitive biases and emotional drivers.
• Explore the social and cultural pressures that shape decision-making in healthcare.
• Distinguish between meaningful data and information overload.
• Maximize mental flexibility for novel and uncertain scenarios.
• Evaluate a values-driven, adaptive decision-making approach tailored to future healthcare challenges.

Who Should Attend?

Senior healthcare executives, physician leaders, clinical and operational directors, and high-potential emerging leaders who are involved in making or influencing strategic, clinical or organizational decisions. This seminar is ideal for those seeking to enhance their decision-making effectiveness in complex, uncertain and high-stakes environments.

Presented By:

Amy Zolotow, Senior Advisor, Strategic Partnerships, Prosneus

Cancellation

To cancel your course registration, please notify the Customer Service Center, at contact@ache.org at least 10 business days before the start of the program for a refund or credit, less a $75 processing fee. After that time, a refund or credit is forfeited.

Continuing Education Credit

ACHE Virtual Interactive Education Credit

This activity is eligible for up to 6 ACHE Virtual Interactive Education credits toward earning or maintaining your FACHE credential.

Interprofessional Continuing Education Credit

In support of improving patient care, the American College of Healthcare Executives is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the American Academy of PAs (AAPA) to provide continuing education for the healthcare team.

This activity was planned by and for the healthcare team, and learners will receive a maximum of 6 Interprofessional Continuing Education (IPCE) credit for learning and change. For further information about Joint Accreditation credits and certificates, please click here.

Physician Continuing Medical Education

The American College of Healthcare Executives (ACHE) designates this live activity for a maximum of 6 AMA PRA Category 1 Credits^™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Continuing Nursing Education

The American College of Healthcare Executives designates this live activity for a maximum of 6 contact hours of continuing nursing education.

Continuing Pharmacy Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 6 contact hours of continuing pharmacy education credit.

Continuing Social Work Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 6 contact hours of continuing social work education credit.

Continuing Education for Dietitians

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 6 contact hours of continuing education credit for Registered Dietitians and Dietetic Technicians, Registered. RDs and DTRs should enter activities offered by jointly accredited providers as type 102 on Professional Development Portfolio (PDP) activity logs. CPEUs awarded must be commensurate with participation in the activity.

Physician Associate/Physician Assistant Continuing Education

The American College of Healthcare Executives has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for a maximum of 6 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.

Required Virtual Live Sessions:

• August 6
• August 13
• August 20
• August 27

All sessions will be held 2–3:30 p.m. Central time.