As healthcare executives are all too aware, staffing shortages didn’t begin with the COVID-19 pandemic, and they won’t end even as we integrate its presence into our new normal. What the pandemic has done is reveal just how acute these shortages are, with virtually every institution scrambling to find qualified personnel in every department. As a result, it is more important now than ever to retain good employees. As a large employer in the healthcare industry, Quest Diagnostics has successfully implemented several strategies to combat the “Great Resignation” and invest in employee health.

Additionally, clinical laboratories run by hospitals also have encountered financial, labor, data and other pressures because of internal and external factors such as decreases in reimbursements, consolidation and policy changes. The pandemic has introduced added volatility in lab staffing, supply chain and profitability while building new inroads into remote lab administration. Amid these trends, many hospitals are shifting their lab management strategy toward partnership models and stewardship programs that optimize resources, cut waste, and promote business and patient outcomes.

Join three experts from Quest Diagnostics as they share best practices and new strategies to retain current personnel and invest in employee health. They will also discuss alternative solutions for hospitals’ laboratory staffing shortages.

Learning Objectives:

1. Describe strategies healthcare leaders can implement to retain and attract top talent.
2. Recognize the importance of investing in employee health.
3. Identify what employee retention looks like at a lab level and when to seek further support to combat laboratory staff shortages.

This webinar is free and eligible for 1 ACHE Qualified Education credit.

Presented By:

• Jay G. Wohlgemuth, MD, Senior Vice President, Research and Development, Medical/Chief Medical Officer, Quest Diagnostics
• Cecilia McKenney, Senior Vice President/Chief Human Resources Officer, Quest Diagnostics
• Christine Tobias, Vice President, Laboratory Operations, North Region/CEO, Quest Diagnostics Venture, LLC

This webinar is made possible in part by the support of Quest, an ACHE Premier Corporate Partner. ACHE would like to thank Quest for its commitment to ACHE and for helping advance healthcare leadership excellence.