“Systemness” is Key to Achieving and Sustaining Perioperative Quality, Operational and Financial Performance

June 22, 2022 1–2 p.m. Central time

CommonSpirit Health is well into its journey of implementing and sustaining perioperative “systemness,” the process of ensuring a reliable and comfortable experience for patients and providers across the organization. The organization has successfully established systemness across 32 of its Dignity Health locations and is expanding across the CommonSpirit system, which is made up of 1,000 care facilities in 21 states.

Join this session to hear how CommonSpirit leveraged people, process and technology to establish systemness in perioperative services. You will also learn how clinical and administrative staff played key roles in the remarkable outcomes achieved to date, such as an $11.1 million additional contribution margin associated with additional case minutes performed, despite performing 40,000 fewer procedures during the COVID-19 pandemic.

Systemness ensures positive experiences for patients and providers alike. In the perioperative world, this entails the ability to find OR time, having the same block policy for each location and using the same metrics to measure performance to drive loyalty and increase surgical volume. Attendees will learn how CommonSpirit, as part of its work toward overall systemness, incorporated digital tools to open up OR time, manage block time, and use commonly defined metrics and block policies. They will also examine how the same methods can be applied by other providers. 

Learning Objectives:

  • Describe how effective systemness is critical to the success of all hospital ecosystems, regardless of their size.
  • Explain why increased systemness leads to a better experience for patients, nurses, staff, surgeons and administrators, and thus improved satisfaction, growth, revenue and care outcomes.
  • Discover the importance of process standardization, transparency and collaboration in perioperative care and across the healthcare ecosystem, and understand the tools and strategies needed to implement and support them.

This webinar is free and eligible for 1 ACHE Qualified Education credit.

Presented By:

  • Brian Dawson, RN-BC, System Vice President, Perioperative Services, CommonSpirit Health
  • Ashley Walsh, Vice President, Client Services, iQueue for Operating Rooms and Inpatient Beds, LeanTaaS

This webinar is made possible in part by the support of LeanTaaS, an ACHE Premier Corporate Partner. ACHE would like to thank LeanTaaS for its commitment to ACHE and for helping advance healthcare leadership excellence.

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