This moderated panel features the associate vice president of Perioperative Services at MultiCare Health System, who will share how his team achieved true systemness across 13 hospitals. Key discussion points will include topics such as aligning staff, standardizing processes through a replicable playbook, creating a culture of collective accountability, defining good OR access, aligning resources and leveraging technology.

Faculty will discuss how everything in the OR starts with team members and when they are aligned with the “why” behind initiatives, goals become much easier to achieve. Additionally, faculty will cover the importance of standardizing definitions, metrics and governance to create consistency across facilities as well as implementing system-wide scorecards and successfully integrating new facilities into the standardized system so that everyone is held to the same data-driven standards. This discussion will include balancing competing stakeholder needs, including surgeons seeking immediate access, nursing staff requiring breaks, anesthesia prioritizing efficient starts and administration aiming for 24/7 utilization. Next, faculty will speak on synchronizing budgets, block allocation and actual case volumes to overcome operational-financial misalignment. Finally, determining the strategic service lines to target for each facility and level-loading capacity to create capacity will be discoursed as well as how MultiCare and LeanTaaS partnered to implement AI-driven analytics to uncover hidden capacity opportunities.

Learning Objectives:

• Establish sustainable operational efficiency through system-wide standardization.
• Create the optimal balance of allocated and open OR time.
• Drive consistent outcomes via cross-facility collaboration while respecting local needs.

Faculty:

Chris Hunt, RN, CSSM, NEA-BC, Associate Vice President of Perioperative Services, MultiCare Health System

ACHE Qualifying Education Credit 

This activity is eligible for 1 ACHE Qualifying Education credit toward earning or maintaining your FACHE credential. 

Credits must be self-reported at My ACHE upon completion of this activity. 

The webinar is made possible in part by the support of LeanTaas, an ACHE Premier Corporate Partner. ACHE would like to thank LeanTaas for its commitment to ACHE and helping us advance healthcare management excellence. Find more information about LeanTaas here.