Ryan Donohue is considered a thought leader in healthcare consumerism and patient engagement. He currently serves as Strategic Advisor for NRC Health, the largest surveyor of healthcare consumers in the U.S., and as an Advisor for The Governance Institute, the leading educator of healthcare executives and trustees in the country. Ryan has authored many publications on the topic of consumerism including The New Payer: What Makes the Healthcare Consumer Tick? and The Curious Case of the Healthcare Consumer. His latest research has culminated in a book called Patient No Longer which just celebrated a second edition and will soon be available via Health Administration Press, a division of the American College of Healthcare Executives. Ryan resides in Lincoln, Nebraska with his wife Andrea and their four wonderful, strong-willed children all under the age of thirteen.