Doug Hamilton is the vice president of laboratory operations for the Great Midwest Region at Quest Diagnostics, where he has worked for more than 30 years in a variety of leadership and frontline roles. In his current position, Hamilton is responsible for driving the strategy and execution of enhanced operational excellence, medical quality, customer experience and employee engagement in laboratory operations. Before joining Quest Diagnostics, Hamilton worked as a medical laboratory scientist at Cardinal Glennon Children’s Hospital in St. Louis, Missouri.

Hamilton earned a bachelor’s degree with a dual major in biology and chemistry from Southwest Baptist University, a master’s degree in information management from Washington University, a master’s degree in business administration from Missouri Baptist University and a doctorate in business administration from California Baptist University. His doctoral research focused on millennial retention and turnover, titled Retention and Turnover of Millennials in the Workplace: A Qualitative and Phenomenological Methodology.