Explore this month’s selections for our “What’s On Your Bookshelf?” series from Health Administration Press, the publishing division of the Foundation of the American College of Healthcare Executives. As one of the largest publishers in the field of healthcare management, we have titles for healthcare professionals at every stage of their career. Check them out today.
This recently published book will help leaders find their footing in the new healthcare landscape. It describes how to attract and retain talent by reducing hierarchical communication, reinvigorating workers’ sense of purpose and empowering them to do their best work.
Kevin Joseph, MD, FACHE, is a physician leader who has insights into the interactions between doctors, administrators and clinical staff. His broad perspective has molded his leadership philosophy, which is grounded in the power of discovering and sustaining purpose. Throughout the book, the author shares one of his guiding principles as a healthcare executive: break down the power gradient and put people first, which can shift the culture and result in improved patient outcomes and metrics.
Topics covered include how to inspire employees to change their perceptions of themselves, their roles and their relationships with patients; creative ways to boost engagement by meaningfully connecting with caregivers; the four types of feedback every leader should master; and best practices that leaders can use to level up their communication.
The Patient’s Primary Care Experience: A Road Map to Powerful Partnerships
Consumer expectations, accreditation requirements and the rise of alternative payment models are driving the future of primary care delivery. Putting patients at the center of the healthcare practice is no longer an aspirational goal—it is rapidly becoming a requirement.
The Patient’s Primary Care Experience: A Road Map to Powerful Partnerships is a handbook for providing patient-centered care. The book focuses on the Patient-Centered Medical Home model, which emphasizes building relationships and enhancing communication. The authors begin by making the business case for the PCMH model and then dive into implementation tips and strategies.
Topics covered include partnering with patients in creating and achieving care goals; improving access through telemedicine, telehealth and shared medical appointments; preventing and mitigating staff burnout while promoting resilience; integrating patient and family perspectives into systems and processes; and enhancing both the patient and staff experience with healing design.
The tools, templates and advice in this practical guide have been tested and refined through the authors’ experience in primary care environments, and they can help your organization increase patient satisfaction and improve outcomes.
As the U.S. population continues to diversify, the business case for diversity in healthcare leadership is becoming increasingly evident. Racially and ethnically diverse leaders are, however, still significantly underrepresented in today’s C-suite. How can healthcare leaders close this gap to enhance the cultural competence of their organizations and improve health equity for all?
Author Diane L. Dixon, EdD, tackles this pressing issue by sharing the real-life experiences of 12 racially and ethnically diverse hospital and health system CEOs. She conducted interviews with this highly accomplished group of executives to discover what it takes to become a leader at the highest level. From their experiences, you will gain insight and learn practical lessons you can apply to your own career journey or the journeys of those you mentor, coach or sponsor.