Amelia Island Cluster 2018

Today, virtually all hospitals and health systems employ physicians; yet they often struggle with the financial and strategic performance of group medical practices. This two-day seminar will examine the methods to evaluate medical group leadership, alignment and operational performance gaps. In addition, participants will explore techniques to rapidly realize value from the gap opportunities. Participants will be encouraged to share personal experiences to augment the seminar’s case studies and evidence-based research focused on improving medical group alignment and performance. In addition, attendees will develop a road map for success.

Seminar Objectives:

• Evaluate the physician landscape and resources to meet the markets needs.
• Explore strategies for engaging physicians transitioning to a value based world
• Create standard care models that re key to maintaining a highly efficient platform
• Leverage academic and community physician relationships

Who Should Attend:

Clinical and administrative leaders from hospitals, health systems, group practices, academic medical centers, and military and VA medical centers.

Presented by:

• Brian J. Silverstein, MD, Director, The Chartis Group
• David Fairchild, MD, Director, BDC Advisors

Continuing Education Credit

In addition to the ACHE Face-to-Face Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit. View complete information about these organizations.

Value-based reform, ACO and bundled payment initiatives and mandates to collaborate with physicians have elevated the need for innovative health system design. Now more than ever, unique and strategic collaborative partnerships, leadership development and aggressive margin improvement are crucial for health system success. This seminar is an action planning forum for C-suite leaders to explore solutions to emerging issues brought about by a changing healthcare environment.

Seminar Objectives:

• Nine high-leverage margin improvement focus areas and over 40 specific projects found among top-performing healthcare organizations
• Effective standardization approaches, including the pros and cons of centralization vs. decentralization as practiced by leading not-for-profit and for-profit health systems
• Four alternative clinical co-management and physician integration structures found in the field and pros and cons of which works best
• Approaches for developing leaders across the organization that will optimize total change capacity by getting “everyone in the game” to accelerate margin improvement, patient experience, and other critical strategies
• Post-acute care and early intervention strategies for achieving full ACO-level and bundled payment quality and efficiency

Who Should Attend:

CEOs and other C-suite leaders of health systems, hospitals, outpatient surgery centers and diagnostic/therapeutic facilities, skilled nursing facilities and long-term rehabilitation facilities.

Presented by:

• Chip Caldwell, LFACHE, Chairman, Caldwell Butler & Associates, LLC
• Kevin S. Cook, President & CEO, University Hospitals & Health System/UMiss Med Ctr

Regain control of the misunderstandings and misbehaviors that can destroy the cohesiveness of a leadership team. Whether the issue is medical errors, employee productivity or patient satisfaction, adopt the approaches that correct broken promises, violated expectations and bad behavior.

Seminar Objectives:

• Master face-to-face accountability conversations and motivate productive behavior without the use of positional power or coercion
• Distinguish how to hold anyone accountable—no matter their role, rank or temperament
• Develop skills to maintain good relations while still managing tough situations and remaining focused on the real issues
• Identify sources of organizational and personal conflict; artfully address and then manage the conflicts and disputes that impede goal achievement and quality patient outcomes
• Design a well-planned and structured follow-up that includes good reporting practices to limit conflict and accusations

Who Should Attend:

Healthcare leaders whose organizations would benefit by being able to more successfully address and properly manage interpersonal conflict.

Presented by:

• Stacy D. Nelson, EdD, Master Trainer, VitalSmarts, Inc

This seminar provides a unique opportunity for healthcare executives to build the leadership skills and knowledge needed to address patient-experience initiatives in their organizations. Through a series of simulations, case studies, interactive exercises and discussions, participants will experience healthcare from the patient’s perspective. This timely, experiential seminar will explore the guiding principles impacting the patient experience and examine the leadership skills and focus areas needed to effect this cultural change.

Seminar Objectives:

• Discover strategies and methods to put the human experience at the center of healthcare delivery.
• Connect to the patient experience on both personal and humanistic levels.
• Understand guiding principles important to the patient experience.
• Identify the leadership competencies, skills and commitment necessary to affect this cultural change.

Who Should Attend:

CEOs, vice presidents and department heads.

Presented by:

• Mary-Ellen Pichè, FACHE, Consultant

As the value-based care model becomes more prominent in the healthcare environment, partnering with your physician leaders to improve patient care and create efficiencies should be one of your top priorities. This two-day, interactive seminar provides practical strategies to engage physicians in a way that builds sustainable relationships in your organization. Using case studies from other hospitals and health systems, seminar faculty will examine best practices and common errors of physician engagement and teach strategies to educate system leaders and board members on the importance of building sustainable relationships with the medical team.

Seminar Objectives:

• Integrated organizational structures that improve patient care
• Establish financial control systems to help eliminate inefficiencies
• Develop physician-hospital reporting mechanisms to improve communication, data-sharing and performance
• Grow relationships with medical staff to create a strong teamwork atmosphere
• Set benchmarks to monitor and assess the performance of physician-administrator teams

Who Should Attend:

CEOs, COOs, CFOs, senior executives, department heads/directors and clinical executives (physicians and nurses).

Presented by:

• Nick A. Fabrizio, PhD, FACHE, Principal Consultant, Medical Group Management Association
• Todd Sagin, President and National Medical Director, Sagin Heathcare Consulting

Gain healthcare analytics understanding and skills necessary to develop, deploy and execute an analytics strategy as well as create a data driven decision-making culture. Expert faculty will introduce the foundational understanding of healthcare analytics, an analytics maturity model, leadership strategies for guiding an organization to embrace analytics as a decision tool, and present detailed case studies of healthcare analytics in action supporting both clinical and operational data driven decision making. This program will give you an understanding of the current state of healthcare analytics and practical operational insights into organizational reporting structure, job descriptions, training, data management, infrastructure, governance and more.

Seminar Objectives:

• Gain a stronger understanding of analytics and how it can support healthcare decisions
• Assess and refine a plan for closing analytics resource gaps
• Gauge and assess analytical maturity in terms of data, infrastructure, governance, and analytics competency
• Utilize examples of practical clinical and business analytics in action

Who Should Attend:

Healthcare executives interested in assessing and focusing on analytics competencies within their organizations, or those that have made analytical-oriented investments and want to ensure their success.

Presented by:

• James E. Gaston, Senior Director Maturity Models, HIMSS Analytics
• Chad W. Konchak, Director, Clinical Analytics, NorthShore University Health System

Gaston and Konchak will be presenting at the 2020 New York and Savannah Clusters.

Leadership to achieve extraordinary results requires the ability to master five practices proven through research as necessary and sufficient requirements for great success. This seminar will focus on the five practices identified as critical to organizational success. Great leadership creates great workplaces, and this seminar will address how these five practices enable the leader to accomplish the extraordinary. Attendees will also be given an innovative leadership toolbox designed to help them master the activities and functions leaders who accomplish the extraordinary do every day.

Seminar Objectives:

• Use proven tools and techniques to identify and develop your leadership philosophy.
• Improve your leadership skills, even if you have little formal authority.
• Increase your influence and effectiveness by becoming a quiet but strong leader.
• Practice ways to recognize and reward employee contributions and build a winning team.

Who Should Attend:

Healthcare leaders at all levels of their careers.

Presented by:

Jody R. Rogers, PhD, LFACHE, Visiting Professor, Trinity University