2024 Boston Cluster

July 29–31, Monday–Wednesday

Boston, MA July 29-31, 2024

Thank You for Attending

Thank you to the attendees, faculty and Corporate Partners who made this event a success!

Looking for more in-person learning opportunities? Find upcoming Clusters here.

Seminars are led by experienced, knowledgeable faculty who can share their expertise, provide tips and guidance, and answer questions.

Karma H. Bass, FACHE

Speaker

For more than 20 years, Karma Bass has been a sought-after speaker, facilitator and consultant with deep knowledge and experience in governance, strategic planning, philanthropy, healthcare policy and board effectiveness. Her experience gives her a unique and valuable perspective as a consultant to hospital and health systems boards. Before co-founding Via Healthcare Consulting, Karma worked as vice president for Accord Limited, a Chicago-based consulting firm. She served two years as president/CEO of Alliance Healthcare Foundation in San Diego, where she reported to an independent, 11-person not-for-profit board. Notably, Karma spent 10 years at The Governance Institute, holding various positions including vice president of membership services and director of research and publications. She also oversaw the prestigious biennial hospital governance practices survey tracking trends in nearly 5,000 U.S. hospitals and health systems. During three years at the Hospital Association of San Diego and Imperial Counties, Karma facilitated the first-ever collaborative community health needs assessment for San Diego’s 32 hospitals. Karma has a master’s degree in public health with a focus in health services administration from San Diego State University. She received her bachelor’s degree from the University of California, San Diego.
Read more about Karma H. Bass, FACHE
About Karma H. Bass, FACHE
Senior Principal & Founder
Via Healthcare Consulting
Laurie K. Baedke, FACMPE, FACHE

Author

Laurie K. Baedke is the founder and CEO of Growth Edge Holdings. Baedke is a well-regarded keynote speaker at international conferences, an executive coach and the host of a weekly leadership podcast, The Growth Edge.  Baedke holds a master's degree in healthcare administration and is a Fellow of the American College of Healthcare Executives and the American College of Medical Practice Executives. She has been certified by the Gallup organization as a Strengths Performance Coach since 2006.  Baedke contributed a chapter titled "The Clinician Entrepreneur" in The Handbook of Private Practice, a book published by Oxford Press in 2017. She has written two editions of The Emerging Healthcare Leader: A Field Guide published by Health Administration Press as well as her most recent book released in February 2023, Mentor Coach Lead to Peak Professional Performance.  Baedke serves as lead faculty for the ACHE Executive Program and faculty for the following ACHE seminars:  1. “Mentor Coach Lead to Peak Professional Performance”  2. “The Emerging Healthcare Leader: A Field Guide”  3. “Resilient Leadership: The Role of Well-Being in Individual and Organizational Performance”
Read more about Laurie K. Baedke, FACMPE, FACHE
About Laurie K. Baedke, FACMPE, FACHE
Founder/CEO
Growth Edge Leadership
Michael Gitman, MD

Speaker

Michael Gitman, MD serves as the president of North Shore University Hospital and deputy market president for Northwell Health’s Central Market. As president, Dr. Gitman leads the executive management of the 806-bed quaternary care hospital. He is responsible for its overall strategy, financial stewardship and leadership, overseeing a facility that is a cornerstone of Northwell Health and is an academic campus for the Zucker Hofstra/Northwell School of Medicine. In his role as deputy market president, he supports efforts to advance and evolve the market’s strategy.Previously, Dr. Gitman served as president of Long Island Jewish Medical Center, a 580-bed tertiary hospital and academic campus of the medical school. Before that, Dr. Gitman served as chief medical officer of North Shore University Hospital where he oversaw the hospital’s medical affairs, quality management and patient safety efforts.Dr. Gitman is an associate professor of medicine at the Zucker School of Medicine at Hofstra/Northwell. Over the past two decades, Dr. Gitman has been extensively involved in physician education, received multiple teaching awards and published manuscripts furthering the knowledge of clinical nephrology.Dr. Gitman received a bachelor’s degree from Columbia University and a medical degree from SUNY Health Science Center at Syracuse where he was a member of the Alpha Omega Alpha Honor Society. He completed an internal medicine residency, as well as fellowship in nephrology at Mount Sinai Medical Center.
Read more about Michael Gitman, MD
About Michael Gitman, MD
Senior Vice President | President, North Shore University Hospital
Deputy Market President, Central Market, Northwell Health
Attila J. Hertelendy, PhD

Speaker

Attila Hertelendy, PhD, has over 28 years of leadership experience as a hospital administrator and executive in Saudi Arabia, the United Arab Emirates, Canada and the United States. He has an extensive background in emergency and disaster management and digital health. He is a frequent international keynote speaker on crisis leadership, disaster and emergency management, global health security, climate change, disaster informatics and digital health.Dr. Hertelendy is an assistant in the College of Business and has a secondary appointment at the Wertheim College of Medicine at Florida International University in Miami. Dr. Hertelendy teaches leadership, organizational behavior, and management of healthcare. Dr. Hertelendy is the research director for the Disaster Medicine Fellowship and faculty at Beth Israel Deaconess Medical Center, Harvard Medical School Teaching Hospital.Dr. Hertelendy's research interests explore healthcare resiliency and the intersection between climate change, health, and disaster medicine. He studies the health implications of climate change and how technology can be used to improve both the delivery and sustainability of healthcare during disasters.Dr. Hertelendy is the author of over 140 published articles and numerous book chapters. He also is the deputy editor for Disaster Medicine and Public Health, deputy editor for the Journal of Emergency Management, and on the editorial board for the Journal of Climate Change and Health.
Read more about Attila J. Hertelendy, PhD
About Attila J. Hertelendy, PhD
Assistant Professor
Florida International University
William F. Martin, PsyD

Speaker

William “Marty” Martin serves as professor in the Driehaus College of Business at DePaul University. In this role, he has launched several graduate degree programs, from a Master of Business Administration/Master of Science program with Rush University to a Master of Science program in health informatics. Prior to this role, he served as director of diversity at The Johns Hopkins Hospital in Baltimore and later as senior executive for institutional diversity at DePaul University. Earlier in his career, Dr. Martin worked at AT&T in health affairs, The National Institutes of Health and Tulane University Hospital & Clinic. Dr. Martin has written two books, more than 100 refereed journal articles and in 2019, he launched his own digital sleep health platform. His scholarly work has been featured by USA Today, The Wall Street Journal and The Washington Post. He continues to focus on diversity, equity and inclusion but with an emphasis on anti-racism and implicit bias coaching and training. Dr. Martin currently serves on several boards, including the Center for Health Innovation and is involved in the digital health startup ecosystem in Chicago. Dr. Martin also coaches clients on practicing mindful leadership, achieving performance optimization by syncing their schedule with their chronotype and managing internal and external distractions. As a coach, he draws on both his knowledge and skills as a licensed clinical psychologist and advanced training in sports and performance psychology. Dr. Martin serves as faculty for ACHE seminars including Big Data and Analytics: A Perspective for Healthcare Leaders and Leading with Influence, Not Authority.
Read more about William F. Martin, PsyD
About William F. Martin, PsyD
Director/Professor/Diversity Admin
DePaul University Health Sector Mgmt
Michael A. Mayo, DHA, FACHE

Speaker

Michael A. Mayo, DHA, FACHE, is president and CEO of Baptist Health. Mayo has more than 32 years of health executive experience, including his previous role as Baptist Medical Center Jacksonville hospital president. As CEO, he oversees five hospitals: Baptist Medical Center Jacksonville, Baptist Medical Center South, Baptist Medical Center Beaches, Baptist Medical Center Nassau and Wolfson Children's Hospital, along with four satellite emergency centers, 55 primary care offices, more than 13,000 team members and 1,762 physicians. During his career, Mayo has served as CEO of Orange Park Medical Center, Frankfort Regional Medical Center and Memorial Hospital Jacksonville as well as president of Methodist Dallas Medical Center, a Level I Trauma Center and the flagship facility of the Methodist Health System. From 1989 to 1999, Mayo held progressive leadership positions with Baptist Health System of Birmingham, Ala., where he first joined as an administrative fellow. Mayo earned his Doctor of Health Administration from the Medical University of South Carolina, his Master of Science in health care administration from Texas Woman’s University and his Bachelor of Science in human resource management from the University of Alabama. He is board certified in healthcare management as a Fellow of the American College of Healthcare Executives. From 2019 to 2022, he served on ACHE’s Board of Governors. Mayo has also served ACHE as the Regent for Florida—Northern and Western, and as a member of the Healthcare Executive Editorial Board and Regents Advisory Council. Mayo serves in various community leadership positions, including chairman of the University of North Florida Healthcare Administration Advisory Board and adjunct professor, Master of Health Administration program at UNF Brooks College of Health.
Read more about Michael A. Mayo, DHA, FACHE
About Michael A. Mayo, DHA, FACHE
President and Chief Executive Officer
Baptist Health System
David L. Schreiner, PhD, FACHE

Speaker

Dr. David L. Schreiner is dedicated to empowering leaders and organizations through values-driven communication, executive coaching and strategic engagement. With over 35 years of experience in healthcare leadership, Dr. Schreiner specializes in enhancing leadership effectiveness. His goal is to help leaders engage in a more meaningful way with the people that matter the most.Dr. Schreiner is the author of Be The Best Part of Their Day: Supercharging Communication with Values-Driven Leadership which outlines principles of integrity, empathy and purposeful interaction to inspire meaningful organizational change. His extensive research has illuminated how successful hospital leaders engage employees, physicians, patients, board members and communities to foster resilient and thriving workplace environments.A recognized authority in stakeholder engagement and leadership communication, Dr. Schreiner advocates for practices that enhance organizational health and community well-being. His leadership philosophy emphasizes building authentic connections, intentional engagement and mission-driven collaboration as key elements of sustained success.Dr. Schreiner holds a PhD and is a Fellow of the American College of Healthcare Executives (FACHE®), underscoring his commitment to excellence in healthcare leadership and continuous professional development.
Read more about David L. Schreiner, PhD, FACHE
About David L. Schreiner, PhD, FACHE
President
David L. Schreiner, Ph.D., LLC
Jonathan A. Sendach, FACHE

Speaker

Jon Sendach, FACHE, is the president of the Central Market for Northwell Health, where he is responsible for the executive management of six hospitals and over 250 ambulatory care locations between Nassau and Queens counties. Comprised of academic, pediatric, community, tertiary and quaternary acute care hospitals as well as a behavioral health hospital, the Central Market provides the full range of services to over 2.8M patients in one of the most diverse communities in the country. In his role, Sendach is responsible for driving the strategy, financial performance and operational excellence of each site in the market.Before becoming North Shore University Hospital’s top executive in January 2020, Sendach served as deputy hospital president, managing non-clinical operations, facilities and ancillary services, as well as the hospital’s trauma, emergency and heart hospital programs. He previously was associate executive director for finance at Glen Cove Hospital, where he was responsible for financial management, patient financial services and health information management. There, he oversaw Glen Cove’s faculty practice.Board certified in health care management, Sendach is a fellow of the American College of Healthcare Executives (ACHE) and holds an ACHE faculty appointment, where he helps lead the highly acclaimed COO Bootcamp program for emerging and current healthcare chief operating officers from around the nation. As part of this appointment, he teaches for the organization several times a year at ACHE national meetings.Sendach was named one of Long Island Business News’ 40 Under 40. He holds a bachelor of arts from Colgate University and a master of public administration from the Wagner Graduate School of Public Service at New York University, where he is appointed as adjunct associate professor of health policy and management. Sendach also completed a residency in health care administration at Northwell.
Read more about Jonathan A. Sendach, FACHE
About Jonathan A. Sendach, FACHE
Executive Vice President | President, Central Market
Northwell Health

At a Glance

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