Washington D.C. Cluster 2018

Succeeding as an executive physician leader in a value-based care environment requires knowledge and tools that were never part of your traditional training. This seminar provides physician and executive leaders the management skills needed to guide your organizations through today’s rapidly evolving business challenges. Faculty will address topics such as best practice medical staff structures, disruptive innovation, patient safety, and financial and resource management while stressing the importance of strong interrelationships between clinical and administrative leaders. Participating physicians are encouraged to invite executive leaders from their organization to join them at this seminar.

Seminar Objectives:

• Key elements of healthcare finance, patient safety and innovative medical staff structures
• How to support innovative thinking among physician and executive leaders to improve clinical and operational outcomes
• Strategies for translating quality into financial metrics for transformational change
• Skills and knowledge needed to position yourself for further executive leadership and the challenges of value-based healthcare delivery

Who Should Attend:

Physicians and full and part time physician leaders from hospitals, healthcare systems, small and rural healthcare organizations, military healthcare, medical group practices and others. Teams of physicians and administrative executives are strongly encouraged.

Presented by:

• Jon Burroughs, MD, FACHE, President & CEO, The Burroughs Healthcare Consulting Network, Inc
• Richard J. Priore, ScD, FACHE, Excelsior HealthCare Group and Distinguished Service Professor, University of St. Thomas

Continuing Education Credit

In addition to the ACHE Face-to-Face Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit. View complete information about these organizations.

Examine the senior leader’s role in community benefit accountability

Seminar Objectives:

• Describe the federal rules for tax-exempt hospitals and develop a plan for complying with the added requirements
• Clarify IRS requirements and how to answer 990 Schedule H questions completely and accurately using professionally recognized reporting standards
• Identify the CEO’s and board’s responsibilities for ensuring an effective community benefit program that addresses significant community health needs
• Discuss public policy issues that are driving the need to be more accountable and transparent about community health needs assessment, financial assistance and community benefit
• Recognize how to separate charity care from bad debt, and hear about required and best practices in financial assistance, billing and collections

This seminar will focus on the current healthcare environment for military candidates, including advantages and disadvantages of entering the workforce after a military career. You will learn from others who have moved from military to civilian healthcare.

Seminar Objectives:

• Identify the professional development techniques needed for success, including interviewing skills and preparing a resume.
• Discuss ways to avoid making the three biggest resume mistakes.
• Gain effective networking tips and resources.
• Discover methods for evaluating and negotiating a job offer.
• Review survey results of transitioned military personnel.

Presented by:

• Christopher L. Morgan, FACHE, CEO, Health Strategies, LLC
• Stephanie Underwood, Vice President, Phillips DiPisa & Associates

Continuing Education Credit

In addition to the ACHE Face-to-Face Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit. View complete information about these organizations.

Move beyond the basics of developing a strategic plan by learning to make your plans more targeted, gain support and facilitate successful implementation through ongoing strategic management.

Seminar Objectives:

• Manage the planning process and the execution of the strategic plan
• Recognize how to set clear, visionary goals and priorities for your organizations
• Distinguish how to make the transition from periodic strategic planning to ongoing strategic management and how this can yield important financial and nonfinancial benefits
• Generate broad support and enthusiasm within the organization for key recommendations in the plan
• Manage the review process of the strategic plan and the use of feedback to make improvements

Who Should Attend

CEOs, COOs, vice-presidents, directors of planning, healthcare executives with more than 10 years of administrative experience.

Presented by:

• John M. Harris, Director, Veralon
• Meredith C. Inniger, Manager, Veralon 

Our current healthcare system is rapidly moving from a fragmented fee-for-service system that focuses on sickness toward a risk-based, capitated population health system that revolves around optimizing health. This drastic change requires new subpopulation business models and infrastructure to support it. Expert faculty will present case studies that show various ways in which organizations are making the necessary changes to move into a capitated population health environment. In addition, the faculty will share how to engage and align with physicians and key stakeholders to improve the health, experience and per capita cost of defined subpopulations. Attendees are encouraged to contribute to this eye-opening dialogue that will challenge assumptions.

Seminar Objectives:

• Identify the key components of a population health program and the essential steps to build it.
• Use best practice strategies to successfully engage and align with physicians.
• Examine the process organizations use to craft a business plan that transitions from fee for service to risk-based capitation.

Who Should Attend:

CEOs, CMOs, CNOs, COOs, CFOs, and other senior-level healthcare executives

Presented by:

• Jonathan H. Burroughs, MD, JD, FACHE, President & CEO, The Burroughs Consulting Network, Inc.

Fostering engagement with physicians and helping them develop essential leadership skills are critical components of today’s successful healthcare organizations. Navigating intricate relationships with physicians and motivating individuals in a team-driven environment require a variety of leadership tactics. In this seminar, attendees will review core leadership competencies for physicians. Participants also will gain practical approaches for effective communication, team building and conflict management that will achieve high levels of engagement for the entire healthcare team.

Seminar Objectives:

• Discover the key leadership competencies required for physician leaders to deliver highly effective results.
• Identify causes of leadership derailment and explore methods to avoid them.
• Assess skills and techniques to shape, motivate and sustain effective teams and create a development plan.
• Demonstrate key skills of communication, assessment, conflict management and influence to meet expectations of engagement.
• Learn practical approaches to engaging physicians in clinical integration and quality and safety efforts.

Who Should Attend:

CEOs, CMOs, physician leaders, senior-level executives and medical staff service professionals

Presented by:

• Carson F. Dye, FACHE, President & CEO, Exceptional Leadership LLC
• Kathleen L. Forbes, MD, Executive Vice President of Operations Academic Facilities and Vice Chancellor of Health Affairs UTHSC, Methodist Le Bonheur Healthcare System

Career experts agree that emotional intelligence is a better predictor of career success than IQ. But many healthcare executives do not have a clear idea of how their emotional intelligence measures up. With the Emotional Intelligence Assessment, you can measure your emotional intelligence quotient (EQ) and use the results to build stronger relationships, enhance self-awareness and achieve greater work/life balance. During this interactive workshop, you will be provided with a personalized emotional quotient inventory, or EQ-I report, to help you plan ways to develop your emotional intelligence and improve your EQ scores.

Learning Objectives:

• Measure your emotional intelligence quotient.
• Apply your Emotional Intelligent Assessment results to build strong relationships.
• Develop a plan to improve your emotional intelligence quotient scores.

Earn 2 ACHE Qualified Education credits for completing the workshop.

Who Should Attend:

• Healthcare leaders with responsibility for projects and/or teams.

Presented By:

Michael A. Broscio, Managing Principal, MAB Career Management LLC

Power and politics are a natural influence in all healthcare organizations. Performance and outcomes hinge on building collaborative networks within the organization and with the people who hold power. Leaders have all the power they need to achieve personal and organizational outcomes, and they need to effectively use their “power levers” to influence others.

This seminar will explore how to close the leadership trustworthiness gap, which requires a commitment to do the right thing for employees and colleagues. The session will further discuss how leaders can focus on doing right by others. The aim is not to seek the trust of a person or team but rather to trust the trustworthy.

Seminar Objectives:

• Obtain effective methods to anticipate and respond to political situations with peers, physicians, boards and the community.
• Develop strategies and tactics to manage and build collaborative relationships and trust.
• Assess your leadership power levers by examining the seven main descriptors and differentiate the positive and negative implications of each.
• Align your selected power levers with the five components and tactics of influence to impact a specific project or goal.
• Examine the balance between IQ and EQ with DQ (decency quotient), leading to a structured and proven trust platform.

Who Should Attend:

Senior leaders and division/department administrators/leaders with responsibility for projects and/or teams.

Presented by:

• William F. Moskal, EdD, Owner, Dr. Bill Leadership Specialist, LLC.

Approximately one out of every three physicians is experiencing professional burnout at any given time. Equally troubling, burnout exists among all healthcare professionals and is on the rise. With staff burnout linked to multiple problems in healthcare organizations—lower care quality, lower patient satisfaction, higher medical error rate, high turnover rate and, sadly, suicide among healthcare workers—the stakes are high for leaders to make staff wellness a priority. Yet, most healthcare leaders frequently fail to acknowledge and address this serious issue. Even when leaders recognize this as a problem, they are often presented with confusing information or get-better-quick solutions that bring no lasting change and can sometimes increase cynicism among employees. During this two-day seminar, participants will learn how to recognize burnout and will explore a simple and practical framework to improve overall staff wellness.

While presenting and demonstrating the framework, expert faculty will show how healthcare leaders can work collaboratively with clinicians and nonclinicians alike to resolve personal and organizational burnout dynamics. Participants will leave the course with an actionable plan to reverse—or better yet, prevent—burnout in their own organizations and ideas for improving overall wellness strategies.

Seminar Objectives:

• Understand the difference between burnout and stress, the three main symptoms of burnout and how to recognize it in oneself and others.
• Develop a plan to reverse and prevent burnout including creating a performance engagement system within the organization.
• Discover how to target burnout and lead the way for others in your organization to address this critical issue as part of a wellness and performance objective.

Presented by:

• Harjot Singh, MD, Healthcare Burnout Coach, TheHappyMD.com
• Michael E. Frisina, PhD, CEO, The Frisina Group

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The Benchmarks^® Workshop is a developmental, 360-degree assessment that provides feedback on 16 key executive competencies and your leadership potential. Your colleagues, direct reports and supervisor will complete assessments of your abilities in such areas as teamwork, resourcefulness, flexibility and conflict management. Session discussion and a personalized feedback report will help you enhance your leadership effectiveness and reduce your risk for career derailment. You will be asked to create a brief personal development plan which is necessary to receive education credit. This program is offered at selected ACHE Clusters or the Congress on Healthcare Leadership. 6 Hours Qualified Continuing Education Credit.

Advance Registration by July 22 is required for either the Benchmarks Workshop or Benchmarks Plus Emotional Intelligence.

Career experts agree that emotional intelligence is a better predictor of career success than IQ. But many healthcare executives do not have a clear idea of how their emotional intelligence measures up. With the Emotional Intelligence Assessment, you can measure your emotional intelligence quotient (EQ) and use the results to build stronger relationships, enhance self-awareness and achieve greater work/life balance. During this interactive workshop, you will be provided with a personalized emotional quotient inventory, or EQ-I report, to help you plan ways to develop your emotional intelligence and improve your EQ scores.

Learning Objectives:

• Measure your emotional intelligence quotient.
• Apply your Emotional Intelligent Assessment results to build strong relationships.
• Develop a plan to improve your emotional intelligence quotient scores.

Earn 2 ACHE Qualified Education credits for completing the workshop.

Who Should Attend:

• Healthcare leaders with responsibility for projects and/or teams.

Presented By:

Michael A. Broscio, Managing Principal, MAB Career Management LLC

The demands you face as a healthcare executive are continually growing. Adopting population health strategies presents challenges to running your own organization, while at the same time you may be asked to partner with others to address the social needs of your community. The initiatives you undertake to enhance community health may require changes in healthcare delivery. You may also find yourself leading a community healthcare program. This interactive seminar will help prepare you to lead your organization in its new role as a steward of health, and it will provide the foundation for designing and adapting to a community-oriented healthcare model.

Seminar Objectives:

• How to apply the key principles of a relationship-building model to create sustainable and strategic collaborations with partners outside of the healthcare system
• Leadership competencies to move your organization forward as a meaningful steward of health
• The essential elements of a socially-responsible healthcare system
• Ways to develop and unify your organization's role within a community-based, public healthcare model using the collective impact framework, which is a process for solving problems through structured collaboration

Who Should Attend:

CEO, COO, CFO, Senior Executives, Department Heads/Directors, Clinical Executives (Physicians/Nurses), Managers

Presented by:

• Mark J. Bittle, DrPH, FACHE, Dir of MHA Program, Johns Hopkins Bloomberg School of Public Health

The Benchmarks^® Plus Emotional Intelligence Workshop is a comprehensive workshop that combines the Career Resource Center's popular 360-degree assessment, The Benchmarks®, with the Emotional Intelligence Assessment to give you a hands-on look at your leadership potential. During the workshop, you will receive feedback about your scores in 16 key leadership areas as well as a detailed evaluation of your emotional intelligence. You will be asked to create a personal development plan which is necessary to receive education credit. This program is offered at selected ACHE Clusters or the Congress on Healthcare Leadership. 8 Hours Qualified Continuing Education Credit.

Advance Registration by July 22 is required for either the Benchmarks Workshop or Benchmarks Plus Emotional Intelligence.

The Benchmarks^® Plus Emotional Intelligence Workshop is a comprehensive workshop that combines the Career Resource Center's popular 360-degree assessment, The Benchmarks®, with the Emotional Intelligence Assessment to give you a hands-on look at your leadership potential. During the workshop, you will receive feedback about your scores in 16 key leadership areas as well as a detailed evaluation of your emotional intelligence. You will be asked to create a personal development plan which is necessary to receive education credit. This program is offered at selected ACHE Clusters or the Congress on Healthcare Leadership. 8 Hours Qualified Continuing Education Credit.

Advance Registration by July 22 is required for either the Benchmarks Workshop or Benchmarks Plus Emotional Intelligence.

The Benchmarks^® Workshop is a developmental, 360-degree assessment that provides feedback on 16 key executive competencies and your leadership potential. Your colleagues, direct reports and supervisor will complete assessments of your abilities in such areas as teamwork, resourcefulness, flexibility and conflict management. Session discussion and a personalized feedback report will help you enhance your leadership effectiveness and reduce your risk for career derailment. You will be asked to create a brief personal development plan which is necessary to receive education credit. This program is offered at selected ACHE Clusters or the Congress on Healthcare Leadership. 6 Hours Qualified Continuing Education Credit.

Advance Registration by July 22 is required for either the Benchmarks Workshop or Benchmarks Plus Emotional Intelligence.

Learn strategies for creating a successful healthcare leadership team.

Develop managers who get results, build partnerships and mobilize your workforce for positive change.

Seminar Objectives:

• Identify steps to sustain a culture of excellence and continuous improvement.
• Understand the 10 critical role shifts for healthcare managers and how to develop these new behaviors and competencies in your organization's formal and informal leaders.
• Identify critical skills to enhance your effectiveness as a coach/mentor and proven strategies for eliminating barriers to peak performance.
• Develop techniques for creating an agenda and culture for change and a shared vision of leadership within your organization.
• How to help all managers create a personal development plan based on their individual strengths and interests.

Presented by:

In this interactive seminar,Gail Scott, president, Gail Scott Associates, provides new ways of thinking and behaving that will help you and your organization thrive in a dynamic environment.

Continuing Education Credit

In addition to theACHE Face-to-Face Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit. View complete information about these organizations.