New Orleans Cluster 2019

Faculty

  • Jim Austin

    Author

    <p>Jim Austin combines business strategy and organizational development theory with extensive industry experience. Jim is a faculty consultant at the Aresty Institute of Executive Education, Wharton Business School, where he tailors senior-level seminars. Specifically, he leads seminars at Wharton on finding new growth opportunities, building a vision, execution and leading strategic change and more.</p><p>In 2013, Brown University appointed Austin as a senior lecturer of Healthcare Leadership. He is currently an adjunct assistant professor of Health Services, Policy and Practice. From 1996 through 2016, Austin was a business management professor at the Lake Forest Graduate School of Management where he received the “Most Distinguished Corporate Education Faculty Member” (2009-10) and the “Learning Excellence” (2015) awards. From 2013-2016, he was an adjunct faculty member in the Department of Health Systems Management, College of Health Sciences, Rush University. Austin’s book, <i>Transformative Planning: How Your Healthcare Organization Can Strategize</i> for an Uncertain Future (Health Administration Press, 2018), helps healthcare leaders drive transformational change.</p><p>From 2005–2016, Austin worked at Decision Strategies International where he directed numerous projects including a strategic plan for the American College of Radiology, scenarios of the future for the League of Southeastern Credit Unions and a new vision and strategic priorities for the national and IL Boards of Volunteers of America (VOA) to name a few.</p><p>Prior to joining Decision Strategies, Jim spent 12 years at Baxter Healthcare, the last four as vice president of strategy development for the renal division where he identified new business opportunities, facilitated annual strategy planning processes and worked with senior management on organizational development.</p><p>Austin holds a BA in economics and politics from Yale University. He was a special student at the Massachusetts Institute of Technology in the Urban Studies Department where he received a joint Master of Public Affairs (MPA) and Master of Urban and Regional Planning (MURP) from the Woodrow Wilson School, Princeton University. Previously, Austin was chairman of the Strategic Leadership Forum, a board member of the National Kidney Foundation of Illinois, member of the Board of Directors for the University Club of Chicago among several other organizations.</p>
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    About Jim Austin
    Adjunct Assistant Professor
    Brown University, MHL
  • James R. Porter, MD, FACHE

    Speaker

    <div>James Porter is president,&nbsp;Deaconess Health System Inc., Evansville, Ind. He is board certified in&nbsp;internal medicine and pediatrics and has practiced hospital medicine. He initiated&nbsp;Deaconess Care Integration and led its growth and development into one of the&nbsp;most successful Next Generation ACOs in the country. Under Dr. Porter's&nbsp;leadership, Deaconess also launched the OneCare Collaborative, a clinically&nbsp;integrated network recognized as a national leader for innovation and success&nbsp;in value and risk-based arrangements.&nbsp;</div><div>&nbsp;</div><div>Dr. Porter serves as faculty for the following ACHE seminars:</div><div><ul><li>Critical Success Factors in Moving Toward Value-Based Care&nbsp;</li></ul></div>
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    About James R. Porter, MD, FACHE
    President
    Deaconess Health System, Inc
  • Brian D. Wong, MD

    Speaker

    <div>Brian Wong is a physician, healthcare author, consultant and CEO of The Bedside Trust in Seattle. As an authority on improving the patient experience, safety and culture, leaders rely on Dr. Wong to take the guesswork out of building and maintaining a patient centered organization. To build performance capacity and deliver high-value care, organizations require a true cultural strategy. Dr. Wong applies comprehensive patient-accountable culture assessments, physician, leader and staff tools to align clinical teams and systems around what matters most to patients.</div><div>&nbsp;</div><div>Dr. Wong serves as faculty for the following ACHE seminars:</div><div><ul><li>Culture: The Force Behind Strategy&nbsp;</li></ul></div>
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    About Brian D. Wong, MD
    CEO
    The Bedside Trust
  • Michael E. Frisina, PhD

    Author

    <p>Michael E. Frisina, PhD, is founder/CEO of The Frisina Group LLC, Elgin, S.C., and The Center for Influential Leadership. He is an author, educator and consultant specializing in healthcare leadership and performance improvement. He is also an internationally known speaker and the author of <em>Influential Leadership: Change Your Behavior, Change Your Organization, Change Health Care. </em>Dr. Frisina was previously assistant professor at the U.S. Military Academy at West Point and assistant professor at the Uniformed Services University of the Health Sciences in Bethesda, Md. He has held administration positions in both military and civilian healthcare systems at various levels of increasing responsibility.</p> <p>Dr. Frisina serves as faculty for the following ACHE seminars:</p> <ul> <li>Behavior Smarts: Increasing Healthcare Leadership Performance</li> <li>Leading for Success: Creating a Committed Workforce</li> <li>Professional Burnout in Healthcare: Lead Your Organization to Wellness</li> <li>Leading from Your Upper Brain - A Neuroscience Approach to Driving Performance<br /> </li> </ul> <p> Dr. Frisina has also authored the following Health Administration Press publications:</p> <p><a href="https://www.ache.org/learning-center/publications/books/2451I"> <em>Leading With Your Upper Brain: How to Create the Behaviors That Unlock Performance Excellence</em> </a></p> <p><a href="https://www.ache.org/learning-center/publications/books/2275I"><em>Influential Leadership: Change Your Behavior, Change Your Organization, Change Health Care</em></a></p>
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    About Michael E. Frisina, PhD
  • Kevin E. O'Connor

    Speaker

    <div>Kevin O'Connor is a Certified Speaking Professional<sup>TM</sup> and a specialist in educating and coaching professionals charged with leading professional peers&#8212;particularly healthcare leaders and their physician partners. His major areas of focus are leadership, influence, innovation and the development of healthcare executive/physician leader teams. Mr. O'Connor teaches at Chicago's Loyola University and taught previously at Columbia College, Chicago's performing arts school. He holds three master's degrees and is the author or co-author of seven books, including the most recent, <em>Fearless Facilitation</em>.</div><div>&nbsp;</div><div>Mr. O'Connor serves as faculty for the following ACHE seminars:</div><div><ul><li>&nbsp;Possibilities, Probabilities and Creative Solutions: Breakthrough Thinking for Complex Environments</li><li>Never Be Boring: Present Like a Pro</li></ul></div>
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    About Kevin E. O'Connor
    Consultant/CSP, LCPC, LMFT, NCC
    Kevin E O'Connor & Associates, Ltd
  • Chip Caldwell, LFACHE

    Author

    <p>Chip Caldwell, LFACHE, is chairman of Caldwell Butler &amp; Associates LLC, St. Augustine, Fla. He has served as an executive&nbsp;team performance coach for 20 years and is considered a thought leader in&nbsp;healthcare quality and performance improvement methodology.&nbsp;Mr. Caldwell was&nbsp;the healthcare representative on the U.S. Quality Council, and continues to&nbsp;serve as a member of the Malcolm Baldrige National Quality Award Board Support&nbsp;Team. He has also authored or co-authored six healthcare management books on&nbsp;cost reduction, accountable change models and the executive role in Lean Six&nbsp;Sigma. A nationally recognized speaker, he has led ACHE seminars for over 15 years.</p> Mr. Caldwell&nbsp;serves as faculty for the following ACHE seminars: <ul><li>Achieving&nbsp;Speed, Spread, Scalability and Sustainability for Health Systems</li> <li>Aggressively Improve Margin and Market Growth: 2020 National Research for C-Suite </li></ul> Mr. Caldwell also&nbsp;authored the following Health Administration Press publications: <ul><li><em><a href="https://www.ache.org/learning-center/publications/books/1124I">Medication Safety and Cost Recovery: A&nbsp;Four-Step Approach for Executives</a></em></li> <li><em>What Top-Performing Healthcare Organization Know: 7&nbsp;Proven Steps for Accelerating and Achieving Change</em></li></ul>
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    About Chip Caldwell, LFACHE
    Chairman
    Caldwell Butler 2, LLC
  • Kevin S. Cook

    Speaker

    <p>Kevin Cook has more than 20 years of healthcare leadership experience. He recently joined Sutter Health after working as a managing principal for Caldwell Butler, a healthcare consulting firm that uses evidence-based methods to improve margin, quality and patient experience. Cook has also served as the COO of Franciscan Missionaries of Our Lady Health System, a five-region, 10-hospital system based in Louisiana and Mississippi. He created the operational infrastructure to move the system from a holding company to an operating company.</p> <p>Cook also led the University of Mississippi Medical Center&#8217;s health system for seven years. Before joining UMMC, Cook spent eight years with Mercy Health in Cincinnati. While at Mercy, he was a regional CEO, market CEO and hospital COO serving in both Ohio and Pennsylvania. He also worked for Triad Hospitals in Mississippi. Before his career in hospital operations, Cook worked with Caldwell Butler as a Six Sigma engineer and as director of operations at the Premier Innovation Institute.</p> <p>Cook earned his undergraduate degree from Hobart and William Smith College and holds a master&#8217;s degree in business administration from Boston University. He served in the U. S. Marine Corps from 1991 to 1999, rising to the rank of major. Cook is a two-term Council of Teaching Hospitals board member at the Association of American Medical Colleges and serves as ACHE faculty. </p>
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    About Kevin S. Cook
    Market President
    Sutter Health
  • Nick A. Fabrizio, PhD, LFACHE

    Speaker

    <div></div> <p>Nick A. Fabrizio is the founder of Fabrizio, DeLine &amp; Grant Consulting Group LLC in Liverpool, N.Y. He is also on the faculty of Cornell University, Ithica, N.Y., in the Sloan Program in Health Administration where he has served as the executive in residence. He developed the Healthcare Certificate Program for eCornell.</p> <p>With over 25 years of experience as a strategist, executive and negotiator, Dr. Fabrizio lectures, consults, mediates and advises healthcare organizations and boards. His work focuses on physician-hospital alignment strategies, advising investor-owned and for-profit multihospital systems, and physician-owned medical groups. He also assists in the development of strong working relationships in the face of increasing competition and diverging interests, and consults with boards on a range of strategic and organizational concerns.</p> <p>Dr. Fabrizio has also authored numerous publications, book chapters, and two books, including &#8220;Goals into Gold: Strategic Planning for Healthcare Professionals,&#8221; and &#8220;Integrated Delivery Systems: Ensuring Successful Physician-Hospital Partnerships.&#8221;</p><div>&nbsp;Dr. Fabrizio serves as faculty for the following ACHE seminar:</div><div><ul><li>Creating Successful Physician Integration and Engagement Strategies for Long Term Success&nbsp;</li></ul></div>
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    About Nick A. Fabrizio, PhD, LFACHE
    Managing Owner
    Fabrizio, DeLine & Grant Consulting Group LLC
  • Tom Whalen, MD, FACHE(R)

    Speaker

    <div>Thomas Whalen is CMO, Lehigh Valley Health Network, in Allentown, Pa. Dr. Whalen became chairman of the department of surgery at Lehigh Valley Health Network in Allentown, Pa., in September 2006 after 17 years on the faculty of Robert Wood Johnson Medical School. He assumed the CMO position at LVHN in April 2011. He retired from the U.S. Naval Reserve in February 2001 after 28 years as a commissioned officer in the medical corps of the regular and Navy reserve.</div><div>&nbsp;</div><div>Dr. Whalen serves as faculty for the following ACHE seminars:</div><div><ul><li>Creating Successful Physician Integration and Engagement Strategies for Long-Term Success&nbsp;</li></ul></div>
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    About Tom Whalen, MD, FACHE(R)