2026 San Diego Cluster
February 9–10, Monday–TuesdayLeading Through Uncertainty: How to Leverage Personal Values and Trust to Guide Your Organization through Change
Uncertainty is a constant in healthcare and today, it is more intense than ever. In these moments, a leader’s mindset can either strengthen or strain their team’s ability to move forward.
This interactive session explores how trust, self-awareness and sensemaking are essential tools for leading effectively in complex and changing environments. Participants will assess their personal values, reflect on how they respond to uncertainty and consider how their own reactions shape the experience of those they lead.
This seminar will explore practical strategies for building and sustaining trust during uncertainty and how leaders can create clarity, even when they don’t have all the answers. Using the concept of sensemaking, participants will look at how leaders can interpret and explain change in real time, providing direction and confidence to their teams.
Learning Objectives:
- Identify core personal values
- Evaluate the ways that personal values influence leadership behavior during times of change
- Describe the impact of trust on team performance in uncertain environments
- Explore practical ways to become a more trusted leader
- Learn how to apply sensemaking to guide teams through ambiguity
Target Audience:
Mid to Senior Level Healthcare Leaders
Presenters:
Sara Johnson, FACHE, Leadership Advisor and Executive Coach
Karen Johnson, MSL, Leadership Advisor and Executive Coach
