Management Innovations

Each year at the Congress on Healthcare Leadership, ACHE hosts a Management Innovations Poster Session where healthcare executives present innovations that address challenges facing their organizations. These innovations are judged on creativity, applicability to other organizations, and usefulness to the healthcare management field.

Following is a list of presentations from the 2010 Management Innovations Poster Session. Some of the presenters provided images which can be viewed by clicking on the links below. For descriptions of the innovations, access the 2010 presentation abstracts (PDF).

To learn more about any presentation, please contact the senior presenter. The contact information for each senior presenter is included in the document’s appendix. You may also wish to review the 2009 presentation abstracts (PDF), or the 2008 presentation abstracts (PDF).

Quality

Poster Number

Multidisciplinary Safety Rounds Improve Readmission Rates Natalie A. Caine, David L. Klocke, MD	1
Transformational Bedside Care Teams: A Retrospective Analysis Betty Craig, CRNP	2
A Successful “Micro–Accountable Care Organization” As a Model for Evolving Payment Reform in Massachusetts Mark Fulco, Phillip Gaziano, MD, William Bithoney, MD Poster Image included	3
Improving Stroke Care in Rural Wisconsin Hospitals Michelle C. Gardner, Dana Richardson, RN, Victoria O’Brien, et al	4
The Emory Clinic Program and Functional Structure: The Four Pillars of Ambulatory Care Management Joseph F. John, FACHE Poster Image included	5
A Multi-Disciplinary Approach to Improving HCAHPS Scores David D. Muggli, RN Poster Image included	6
Real-Time Patient Satisfaction Tool: Leveraging Technology to Improve Patient Satisfaction, Enhance Providers’ Services & Maximize Cost Savings David L. Omura, DPT Poster Image included	7
Patient Safety Rounds Makes a Measurable Difference! Susan Somerville, RN, Andrea Restifo, RN, Vicki LoPachin, MD, et al Poster Image included	8
Transformation of Surgical Services: Crossing the Quality Chasm Bridgett B. Sellars, RN, David Dockweiler, MD Poster Image included	9
The Fiscal and Quality Impact of Computerized Decision Support and Point of Care Testing on Anticoagulation Therapy Mark Wurster, MD, Trisha Doran, MD	10

Efficiency

Achieving Success When You Can’t “Pay for Performance” Carrie C. Castellon, Duffy A. Suba, Roshanak Didehban Poster Image included	11
Staffing Your Practice Responsibly in Fiscally Challenging Times Roshanak Didehban, Mary J. Johnson, Kevin A. Paige, et al Poster Image included	12
Managing a Problem Everyone Else Has Given Up On: A Closer Look at Team Building and Culture Change Sarah Bartkiewicz McKay	13

Access

Complementary Queueing and Simulation Analysis of St. Louis VAMC Pharmacy Phone Services T. Eugene Day, DSc, W. Max Li, Armann Ingolfsson, PhD, et al Poster Image included	14
ED Call: Response or Results—Transforming ED Call Into a Physician Alignment Strategy that Stabilizes Costs and Improves Quality James LaBelle, MD Poster Image included	15

Cost

Cost Effective Care in a Nonprofit Hospital: The Surgical Spine Implant Cost Reduction Initiative at Huntington Hospital
L. Elizabeth Mullikin, FACHE
Poster Image included

Human Resources

“A Call to Action to the Superior Patient Experience”—Engaging Your Workforce to Patient Safety and Performance Improvement
Gregory W. Papa
Poster Image included

Marketing

Data Driven Approach to Marketing and Public Relations in a Competitive Health Care Environment
Barbara Cliff, PhD, FACHE
Poster Image included

Revenue

Managing Payer Mix While Maintaining a Moral Compass
Kevin A. Paige, Hope Greig, FACHE, Adrienne Palmer, FACHE, et al
Poster Image included