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  2010 Management Innovations

Each year at the Congress on Healthcare Leadership, ACHE hosts a Management Innovations Poster Session where healthcare executives present innovations that address challenges facing their organizations. These innovations are judged on creativity, applicability to other organizations, and usefulness to the healthcare management field.

Following is a list of presentations from the 2010 Management Innovations Poster Session. Some of the presenters provided images which can be viewed by clicking on the links below. For descriptions of the innovations, access the 2010 presentation abstracts (PDF).

To learn more about any presentation, please contact the senior presenter. The contact information for each senior presenter is included in the document’s appendix. You may also wish to review the 2009 presentation abstracts (PDF), or the 2008 presentation abstracts (PDF).


Quality
Poster Number
Multidisciplinary Safety Rounds Improve Readmission Rates
Natalie A. Caine, David L. Klocke, MD
1
Transformational Bedside Care Teams:  A Retrospective Analysis
Betty Craig, CRNP
2
A Successful “Micro–Accountable Care Organization” As a Model for Evolving Payment Reform in Massachusetts
Mark Fulco, Phillip Gaziano, MD, William Bithoney, MD
Poster Image included
3
Improving Stroke Care in Rural Wisconsin Hospitals
Michelle C. Gardner, Dana Richardson, RN, Victoria O’Brien, et al
4
The Emory Clinic Program and Functional Structure:  The Four Pillars of Ambulatory Care Management
Joseph F. John, FACHE
Poster Image included
5
A Multi-Disciplinary Approach to Improving HCAHPS Scores
David D. Muggli, RN
Poster Image included
6
Real-Time Patient Satisfaction Tool:  Leveraging Technology to Improve Patient Satisfaction, Enhance Providers’ Services & Maximize Cost Savings
David L. Omura, DPT
Poster Image included
7

Patient Safety Rounds Makes a Measurable Difference!
Susan Somerville, RN, Andrea Restifo, RN, Vicki LoPachin, MD, et al
Poster Image included

8
Transformation of Surgical Services:  Crossing the Quality Chasm
Bridgett B. Sellars, RN, David Dockweiler, MD
Poster Image included
9

The Fiscal and Quality Impact of Computerized Decision Support and Point of Care Testing on Anticoagulation Therapy
Mark Wurster, MD, Trisha Doran, MD

10

Efficiency
 
Achieving Success When You Can’t “Pay for Performance”
Carrie C. Castellon, Duffy A. Suba, Roshanak Didehban
Poster Image included
11
Staffing Your Practice Responsibly in Fiscally Challenging Times
Roshanak Didehban, Mary J. Johnson, Kevin A. Paige, et al
Poster Image included
12
Managing a Problem Everyone Else Has Given Up On:  A Closer Look at Team Building and Culture Change
Sarah Bartkiewicz McKay
13

Access
 
Complementary Queueing and Simulation Analysis of St. Louis VAMC Pharmacy Phone Services
T. Eugene Day, DSc, W. Max Li, Armann Ingolfsson, PhD, et al
Poster Image included
14
ED Call:  Response or Results—Transforming ED Call Into a Physician Alignment Strategy that Stabilizes Costs and Improves Quality
James LaBelle, MD
Poster Image included
15

Cost
 
Cost Effective Care in a Nonprofit Hospital:  The Surgical Spine Implant Cost Reduction Initiative at Huntington Hospital
L. Elizabeth Mullikin, FACHE
Poster Image included
16

Human Resources
 
“A Call to Action to the Superior Patient Experience”—Engaging Your Workforce to Patient Safety and Performance Improvement
Gregory W. Papa
Poster Image included
17

Marketing
 
Data Driven Approach to Marketing and Public Relations in a Competitive Health Care Environment
Barbara Cliff, PhD, FACHE
Poster Image included
18

Revenue
 
Managing Payer Mix While Maintaining a Moral Compass
Kevin A. Paige, Hope Greig, FACHE, Adrienne Palmer, FACHE, et al
Poster Image included
19
   
 

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