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In Fundamentals of Medical Practice Management, author Stephen Wagner shares the wisdom gleaned from his 40 years of experience in medical practice management. This introductory text provides an overview of various aspects of medical practice operations, from contract law to information technology. Wagner draws on his expertise to explain not only what needs to be done but also when and why.

Medical practices, like other healthcare organizations, continue to feel the effects of the COVID-19 pandemic. This second edition discusses the fallout, including the increase in staff burnout and the need to be prepared for the next crisis. The importance of complementary and alternative medicine (CAM) is emphasized in this edition, which includes new research on CAM’s relevance to medical practice.

This edition also features new and updated coverage of the following subjects:

• Cultural competency, workforce diversity and inclusion, and gender equity
• Climate change and its relevance to medical care
• Misinformation in the medical practice environment
• The changing practice landscape, including the decline in independent practice
• Affordable Care Act regulations and the increasing regulatory burden on medical practices
• Cybersecurity, artificial intelligence, and medical practice system integration
• Political, economic, social, and technological analysis and policy mapping
• The Medicare Shared Savings Program and reimbursement systems
• Quadruple Aim and quality circles

Students in organizational programs, undergraduate and master’s degree programs in health administration, and practice management certification programs will benefit from this book. Its insights will also help current practice managers update and refine their skills.

Healthcare organizations have a responsibility to address environmental and social crises because of the potential impact they may have on community health.

Environmental, Social, and Governance: A Framework for the Future of Healthcare explores the triumphs and lessons learned by healthcare organizations striving to improve the well-being of their communities. This collection of adapted and expanded articles from the journal Frontiers of Health Services Management explains the benefits of and approaches to applying environmental, social, and governance (ESG) principles to healthcare organization management.

The book is divided into three sections that correspond to the three prongs of the ESG framework. Each chapter provides real-world examples to help clarify strategies and includes questions for reflection and discussion.

Topics include the following:

• Integrating ESG into operations
• Developing climate-smart initiatives for healthcare organizations
• Recognizing the effect of environmental factors on credit ratings
• Connecting medical caregivers with their community
• Exploring five principles that perpetuate inequity
• Creating and maintaining board diversity

At the end of the book, three case studies illustrate how healthcare organizations are successfully addressing the challenges posed by each of the three components of the ESG framework.

Environmental, Social, and Governance will help both students and practicing professionals recognize the value of the ESG approach to ensuring the sustainability of their organizations while protecting the communities they serve.

Health Services Management: A Case Study Approach provides an overview of management and organizational behavior theory by inviting readers to analyze and respond to common managerial predicaments. The book includes a mix of vignette-style and data-driven cases, each of which enables readers to hone their management skills by navigating challenges that, just as in real life, do not have a single “right” answer.

This 12th edition contains 54 cases, 18 of which are new and address timely issues such as the following:

• Managing virtual team members
• Confronting racism and disparities in care
• Launching diversity, equity, and inclusion initiatives
• Adapting to crises such as the COVID-19 pandemic
• Working with patient and family advisory councils
• Sustaining a population health improvement program
• Engaging with physicians about financial decisions
• Addressing employee burnout and turnover

This updated edition arranges its cases into five parts: one section focusing on the fundamentals of becoming a healthcare manager and four sections highlighting values and culture, organizational focus, performance evaluation, and authority and responsibility. Each part begins with a discussion of the management theories and principles that are presented in the ensuing cases.

Health Services Management: A Case Study Approach will provide readers with a better understanding of the nature of their roles as managers, helping them practice the skills they will need to adapt to the varied challenges they will face.

Regardless of their position or level within an organization, all healthcare managers need to understand the financial effects of their decisions. Introduction to the Financial Management of Healthcare Organizations provides an accessible overview of financial management concepts and their application in a variety of healthcare settings.

The first section of the book lays the groundwork by covering the basics of financial analysis and reporting, generally accepted accounting principles, and the tax status of healthcare organizations. Subsequent chapters delve into the core topics of operational revenue, working capital, and resource allocation. The book ends with a discussion of contemporary issues and trends.

This revised ninth edition features current data, an economics appendix complete with terminology, and a new comprehensive case study at the end of the book. It also includes new or updated content on:

• The status of the Affordable Care Act and Medicaid expansion
• Fraud and abuse initiatives and settlements
• Payment reform, including value-based purchasing, pricing transparency, and surprise billing
• Healthcare reform efforts, including entitlement reform
• COVID-19 programs and relief accountability

As in previous editions, the ninth edition reinforces concepts through mini case studies, practice problems, and self-quizzes. A running glossary, a list of abbreviations, and lists of chapter key points further aid comprehension.

Introduction to the Financial Management of Healthcare Organizations will help healthcare managers and clinical students understand and apply core financial management principles. It will also help working managers brush up on their financial skills so they can face daily challenges with confidence.