Orlando Cluster

Session 1: December 14– 15, 2015

Reducing the Financial Impact of Hospital Readmissions and Medical Mistakes

Toxic Behaviors in Healthcare: How Everyday Civility Increases Patient Safety and Team Performance

*Process and Technique of Negotiating
(Dec. 14–16)

Session 2: December 16– 17, 2015

Conflict Management, Alternative Dispute Resolution and the Cost-Effective Use of Legal Services

Driving Significant Financial Returns: Using Analytics to Improve Your Bottom Line

Hospitals and Integrated Networks of the Future

Positioning Philanthropy as a Key Revenue Resource

Two-Day Seminar Details

Time: 7:00 a.m.–1:30 p.m.
Credits: 12 ACHE Face-to-Face Education credits
Tuition: ACHE member $1,425/Nonmember $1,625

*Process and Technique of Negotiating

Date: December 14–16, 2015
Time: Day One: 7:00 a.m.-2:00 p.m.
Day Two: 7:00 a.m.-1:30 p.m.
Day Three: 7:00 a.m.-11:30 a.m.
Credits: 17.00 ACHE Face-to-Face Education credits
Tuition: ACHE member $1,845/Nonmember $2,045

The tuition fee covers one seminar selected from either Session 1 or Session 2. If you would like to attend two seminars, you will be charged two tuition fees. Due to the timing, you may only register for one seminar from each session.


Call (312) 424-9400 for Customer Support

(Registrations accepted in the order they are received)

Hotel & Travel

Loews Portofino Bay
5601 Universal Blvd
Orlando, FL

(866) 360-7395

(888) 430-4999

Discount rate of $159 available until rooms are sold out or until 11/23/2015.

View more travel information (PDF)

sponsor logo

This cluster is made possible in part by the support of Philips Healthcare, an ACHE Premier Corporate Partner. ACHE would like to thank Philips Healthcare for its commitment to ACHE and helping us advance healthcare management excellence. For more information, please visit

Sponsored by Philips Healthcare


ACHE seminars are unmatched for their emphasis on quality. Before it’s offered, each seminar is tested by an audience of your peers—if they aren’t satisfied, the seminar isn’t presented. Seminars are also evaluated by participants after every offering. This ensures that each seminar continues to meet participants’ needs and expectations, as well as ACHE’s high standards.


If, for any reason, an ACHE seminar or program does not meet your expectations, please contact the Division of Professional Development within one week of the seminar, and we will issue a full tuition refund or credit toward another ACHE seminar or program.

Additional Information
  • To qualify for ACHE Face-to-Face Education credits assigned to a seminar, you must attend the entire seminar.
  • Your tuition includes all seminar materials and refreshments. If you have dietary restrictions and require a special meal, please call the Division of Education prior to attending your seminar.
  • Dress for all seminar programs is business casual. Room temperatures may vary; we suggest you bring a sweater or jacket.
  • ACHE programs are educational in nature. Self-promotion and selling are not permitted. If you have special needs that we can assist you with, please contact the Division of Professional Development prior to the program.