Leading Patient Flow: Improving Care Through New Ideas

Implement the newest models for ED intake and efficient patient flow

Tuesday, December 11, 2012

12:00 p.m.– 1:30 p.m. Eastern
11:00 a.m.– 12:30 p.m. Central
10:00 a.m.– 11:30 a.m. Mountain
9:00 a.m.– 10:30 a.m. Pacific

The Emergency Department is the front door to the hospital and in many cases the gateway to healthcare, but for many patients the ED experience is fraught with inefficiencies, waits and delays. Of patients in hospital beds across the United States at this moment, two thirds passed through the ED to get there. Traditional triage in particular creates a bottleneck to smooth patient flow in most departments, however the operations and processes that help expedite the input of patients can be made more efficient.

In this cutting edge webinar, you’ll take a fast paced look at the most innovative strategies being employed and solutions for improving the back end of the ED visit. Based on work done under an AHRQ grant, this program presents the newest models for intake including process changes, space changes and technology changes.

You'll Learn:

  • Identify four alternatives to traditional triage
  • Better facilitate intake with low cost improvements
  • Understand the new technologies being used to facilitate flow
  • Identify the reasons for improving the intake process in your ED
  • Define and understand Discharge Teams, Discharge Zones and Results Waiting Areas


Register by Phone with KRM:
(800) 775-7654

Registration Fee:
ACHE members: $0
Non-members: $0

Additional Registrations $75

Additional participants at an organization where a full registration has been purchased may register and receive ACHE Qualified Education credit for free. Registration must occur prior to the start of the webinar to receive credit. Please call KRM Customer Service at (800) 775-7654 and identify the original registrant.

Who Should Participate:
  • Managers, Directors, Executives, Quality and Safety Leaders, anyone with any oversight of the emergency department.

Can't attend the program?
Purchase a cd or streaming online recording of this webinar.

Presented By:

Continuing Education Credit

ACHE is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. ACHE designates this live internet activity for a maximum of 1.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Download a form to claim your ACCME credits here (PDF).

In addition to the 1.50 ACHE Qualified Education credit assigned to this webinar, ACHE is accredited by other organizations to provide continuing education credit. View information about these organizations.

As a registered participant, you have full access to the multimedia recording of the webinar for two weeks after the program.

Cancellation Policy

To cancel your webinar registration, please contact KRM Customer Service no less than 14 days prior to the program to receive a full refund. If you cancel registration less than two weeks prior to the webinar, you will receive a full credit, or a refund less a $50 processing fee. Once the webinar begins, no credits or refunds will be granted, and all fees will be forfeited; however, you may register a substitute attendee prior to the webinar if you cannot attend.

On-Demand Webinar Recordings

You may purchase on-demand webinar recordings, which include audience participation questions and comments, and update your knowledge on a variety of healthcare topics.

ACHE members: $0
Nonmembers: $0

Note: ACHE will not automatically grant ACHE Qualified Education credit to purchasers of recorded webinars. Purchases of recorded webinars may be self-reported for qualified credits after viewing.