LGBT Patient-Centered Care: Recommendations From The Joint Commission & Beyond

How to better serve the health concerns of LGBT people and their families.

Register soon to take advantage of reduced pricing, available for a limited time only!

Wednesday, October 31, 2012

12:00 p.m.– 1:30 p.m. Eastern
11:00 a.m.– 12:30 p.m. Central
10:00 a.m.– 11:30 a.m. Mountain
9:00 a.m.– 10:30 a.m. Pacific

Lesbian, gay, bisexual and transgender (LGBT) patients face many challenges in accessing knowledgeable, unbiased and welcoming healthcare. Some experience suboptimal care and refusals to treat, and may delay or avoid needed healthcare for fear of discrimination. As these and other challenges come to light, healthcare leaders are recognizing the need to treat this patient population with compassion and sensitivity.

This engaging presentation will review the health concerns of LGBT people and their families, a patient group that is large, yet often overlooked. CMS and The Joint Commission have each issued requirements designed to ensure equity for LGBT patients. In addition, The Joint Commission’s LGBT Field Guide and the Human Rights Campaign (HRC) Foundation Healthcare Equality Index provide a wealth of information about best practices in LGBT patient-centered care.

You'll Learn:

  • Challenges that LGBT patients face in healthcare
  • Health Disparities experienced by LGBT people as a group
  • Requirements from CMS and The Joint Commission regarding LGBT patient-centered care
  • How the HRC’s Healthcare Equality Index can be used as a tool to assess your organization’s care for this community
  • An overview of best practices in nondiscriminatory care for LGBT patients and their families

CD copies of this webinar are not available for purchase. Make sure you don't miss the live event!


Register by Phone with KRM:
(800) 775-7654

Registration Fee:
ACHE members: $0
Non-members: $0

Additional Registrations $75

Additional participants at an organization where a full registration has been purchased may register and receive ACHE Qualified Education credit for free. Registration must occur prior to the start of the webinar to receive credit. Please call KRM Customer Service at (800) 775-7654 and identify the original registrant.

Who Should Participate:
  • Healthcare executives, clinicians and others seeking to better serve this patient population, particularly those in leadership, nursing, training and human resources, patient relations, risk management, accreditation and admitting/registration.

Presented By:

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You may purchase on-demand webinar recordings, which include audience participation questions and comments, and update your knowledge on a variety of healthcare topics.

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Nonmembers: $0

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