Value-Based Purchasing: Creating a Culture of Accountability

Improve HCAHPS and quality of care measures under Value-Based Purchasing

Tuesday, August 20, 2013

12:00 p.m.– 1:30 p.m. Eastern
11:00 a.m.– 12:30 p.m. Central
10:00 a.m.– 11:30 a.m. Mountain
9:00 a.m.– 10:30 a.m. Pacific

The reality is that hospitals are publicly posting their performance of key quality measures. For example, it is easy to find the number of patients at your hospital that reported their pain was "always" well controlled, as opposed to "usually," "sometimes" or "never." A hospital can implement proven practices to bring patients’ perceptions of quality up to the highest level on pain control and other key measures. Getting patients to cite that they always experienced high-quality care requires caregivers to consistently employ evidence-based practices. This creates a culture of accountability, where individuals can be relied upon to execute evidence-based best practices as the standard.

This webinar will describe how leading organizations have successfully improved both HCAHPS and process of care measures under Value-Based Purchasing by focusing not only on process improvement, but also on the human behavioral sciences, enthusiasm and commitment to implementing best practices.

You'll Learn:

  • How leading organizations have successfully improved both HCAHPS and process of care measures under Value-Based Purchasing.
  • How to implement three evidence-based practices proven to increase results on both HCAHPS and process of care measures.
  • The current status and recent updates to CMS’s Value-Based Purchasing program.
  • The evidence connecting quality and patient experience.
  • The top reasons most healthcare organizations fail to achieve sustainable results in these areas.
  • A model of evidence-based leadership that hardwires sustainable performance gains.


Register by Phone with KRM:
(800) 775-7654

Registration Fee:
ACHE members: $0
Non-members: $0

Additional Registrations are Free.

Additional participants at an organization where a full registration has been purchased may register and receive ACHE Qualified Education credit for free. Registration must occur prior to the start of the webinar to receive credit. Please call KRM Customer Service at (800) 775-7654 and identify the original registrant.

Who Should Participate:
  • Healthcare executives, quality leaders and physicians

Can't attend the program?
Purchase a cd or streaming online recording of this webinar.

Presented By:

Continuing Education Credit

ACHE is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. ACHE designates this live internet activity for a maximum of 1.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Download a form to claim your ACCME credits here (PDF).

In addition to the 1.50 ACHE Qualified Education credit assigned to this webinar, ACHE is accredited by other organizations to provide continuing education credit. View information about these organizations.

As a registered participant, you have full access to the multimedia recording of the webinar for two weeks after the program.

Cancellation Policy

To cancel your webinar registration, please contact KRM Customer Service no less than 14 days prior to the program to receive a full refund. If you cancel registration less than two weeks prior to the webinar, you will receive a full credit, or a refund less a $50 processing fee. Once the webinar begins, no credits or refunds will be granted, and all fees will be forfeited; however, you may register a substitute attendee prior to the webinar if you cannot attend.

On-Demand Webinar Recordings

You may purchase on-demand webinar recordings, which include audience participation questions and comments, and update your knowledge on a variety of healthcare topics.

ACHE members: $0
Nonmembers: $0

Note: ACHE will not automatically grant ACHE Qualified Education credit to purchasers of recorded webinars. Purchases of recorded webinars may be self-reported for qualified credits after viewing.