The Reform Ready ED: Improving Quality, Outcomes and the Care Experience

Innovative strategies for creating a culture of safety in the ED.

Discover what successful organizations are doing to improve the performance of their emergency departments—now indisputably the main point of entry into the healthcare system. Examine healthcare reform opportunities and high-leverage initiatives for improving quality, outcomes and the experience of care in the ED.

  • Understand the new CMS performance benchmarks for EDs and how size and patient acuity impact them
  • Apply new and proven ED flow models and address the key issues that make the ED a unique healthcare environment
View additional learning objectives

You'll also learn:

  • Gain solutions to communication issues distinctly found in the ED
  • Discuss EMTALA, HIPAA and patient rights in the ED
  • Discover how penalties for hospital acquired conditions can be addressed in the ED setting
  • Implement strategies for managing the growing violence problem in the ED
  • Explore resolutions to the ED on-call crisis

Presented by: Shari J. Welch, MD, FACHE, FACEP

Through discussions, case studies and breakout sessions seminar leader Shari J. Welch, MD, FACHE, FACEP, practicing emergency physician and a quality improvement consultant, presents tools and techniques to tackle legal concerns and make the ED safer for patients and for the organization.

This seminar was formerly titled "Risky Business: How High-Performing Emergency Departments Manage Risk."

For More Information about this program and the On-Location Program:

To Purchase On-Location Programs
Call ACHE's On-Location Coordinator at (312)-424-9362 or email at

Seminar Offered in Lengths of:
6-Hour (1-Day)
12-Hour (2-Day)

Who Should Attend
Senior executives, department heads and clinical executives
Continuing Education Credit

ACHE Face-to-Face Education credits assigned to this seminar are commensurate to the length of the seminar in hours.

In addition to the ACHE Face-to-Face Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit.

  • National Association of State Boards of Accountancy (NASBA)
  • National Association of Boards of Examiners of Long Term Care Administrators (NAB): A $135 fee will be applied and sponsor must notify the On-Location coordinator of request prior to Letter of Agreements being signed.
  • Accreditation Council for Continuing Medical Education (ACCME): A lengthy application process is required involving an extensive needs assessment to be undertaken by the sponsoring organization. In addition, all promotional communication must be approved for ACCME accreditation by ACHE. Sponsor must notify the On-Location coordinator of request prior to Letter of Agreements being signed.