Faculty

Jim Austin

Author

<p>Jim Austin combines business strategy and organizational development theory with extensive industry experience. Jim is a faculty consultant at the Aresty Institute of Executive Education, Wharton Business School, where he tailors senior-level seminars. Specifically, he leads seminars at Wharton on finding new growth opportunities, building a vision, execution and leading strategic change and more.</p><p>In 2013, Brown University appointed Austin as a senior lecturer of Healthcare Leadership. He is currently an adjunct assistant professor of Health Services, Policy and Practice. From 1996 through 2016, Austin was a business management professor at the Lake Forest Graduate School of Management where he received the “Most Distinguished Corporate Education Faculty Member” (2009-10) and the “Learning Excellence” (2015) awards. From 2013-2016, he was an adjunct faculty member in the Department of Health Systems Management, College of Health Sciences, Rush University. Austin’s book, <i>Transformative Planning: How Your Healthcare Organization Can Strategize</i> for an Uncertain Future (Health Administration Press, 2018), helps healthcare leaders drive transformational change.</p><p>From 2005–2016, Austin worked at Decision Strategies International where he directed numerous projects including a strategic plan for the American College of Radiology, scenarios of the future for the League of Southeastern Credit Unions and a new vision and strategic priorities for the national and IL Boards of Volunteers of America (VOA) to name a few.</p><p>Prior to joining Decision Strategies, Jim spent 12 years at Baxter Healthcare, the last four as vice president of strategy development for the renal division where he identified new business opportunities, facilitated annual strategy planning processes and worked with senior management on organizational development.</p><p>Austin holds a BA in economics and politics from Yale University. He was a special student at the Massachusetts Institute of Technology in the Urban Studies Department where he received a joint Master of Public Affairs (MPA) and Master of Urban and Regional Planning (MURP) from the Woodrow Wilson School, Princeton University. Previously, Austin was chairman of the Strategic Leadership Forum, a board member of the National Kidney Foundation of Illinois, member of the Board of Directors for the University Club of Chicago among several other organizations.</p>

Jon Burroughs, MD, JD, FACHE

Author

<p>Jon Burroughs, MD, JD, FACHE is president/CEO of The Burroughs Healthcare Consulting Network, Inc., Glen, New Hampshire, which provides best-practice training and solutions to healthcare systems throughout the United States and beyond. His work focuses on how healthcare systems can adopt best practices and avoid systems failures which can result in loss of public confidence and market share. He works with executive teams, governing boards, medical staff and clinical leadership. He also works with legal counsel to ensure compliance and avoidance of unnecessary risk by demonstrating how leadership can be aligned to achieve exceptional results. Dr. Burroughs serves on the national faculties of both ACHE, where he has been consistently rated as a top speaker, author, educator and facilitator for the past twenty-five years. </p>

About Jon Burroughs, MD, JD, FACHE
President & CEO
The Burroughs Healthcare Consulting Network, Inc

John Delmatoff

Speaker

<div>John Delmatoff is an experienced business leader and senior associate partner with Creative Healthcare in Solana Beach, California. He brings a high level of expertise in delivering emotional intelligence and leadership development training to a wide range of clients. As an executive coach and certified professional behavioral analyst for the past 20 years, he has helped senior executives develop their leadership skills and build strong management teams. Mr. Delmatoff also is currently the principal at Pathfinder Executive Coaching in Murrietta, Calif.</div><div> </div><div><div>Mr. Delmatoff serves as faculty for the following ACHE seminars:</div><div><ul><li>Taking an Emotionally Intelligent Leadership Approach to Change Management </li></ul></div> </div>

Mark J. Dubow

Speaker

<div>Mark Dubow is the Pacific region director for Veralon, a national healthcare consulting firm with expertise in strategy, valuation, mergers and transactions, and clinical transformation. He is an expert in strategy development, with an emphasis on helping providers capitalize on emerging innovations. Mr. Dubow’s focus is on strategy, mergers and alliances, alignment and enhancing the effectiveness of clinical service lines. He holds an MBA from the University of Michigan, a MSPH from UCLA and a bachelor’s degree in biology from Colgate University.</div><div> </div><div>Mr. Dubow serves as faculty for the following ACHE seminar: </div><div><ul><li> Hospitals and Health Systems of the Future: Transforming to Thrive  </li></ul></div>

John M. Harris

Author

<p><strong></strong></p> <p>John Harris is a managing director with VMG Health, a leading healthcare consulting firm for business performance. His work focuses on strategy, physician engagement, value-based care, governance as well as partnerships, mergers and acquisitions. He advises health systems and hospitals, physician groups, clinically integrated networks, accountable care organizations, health plans and others. </p> <p>Harris serves as faculty for ACHE seminars including Physician Strategy for Hospitals: How to Align Independents, Fix Employment, Beat Disruptors, Succeed in Value, Ensure Access and Grow; Hospitals and Health Systems of the Future: Transforming to Thrive; and Strategic Planning: From Formulation to Action. Mr. Harris has also co-authored <a href="https://www.ache.org/learning-center/publications/books/2337I" target="_blank"><em>Healthcare Strategic Planning, Fifth Edition</em></a>, a Health Administration Press publication. </p>

Mark Herzog, FACHE

Speaker

<p> During his 36 years as a hospital and medical group C-suite executive, Mark Herzog, FACHE, developed a wide-ranging practice, teaching and mentoring healthcare leaders across the spectrum from academic programs to seasoned leaders from all sectors of the healthcare industry. He is a frequent presenter at the Congress on Healthcare Leadership and has served as faculty at numerous ACHE education programs at the national and local levels. He partners his extensive real-world experience with cutting-edge change management, emotional intelligence and behavioral agility approaches to help individuals and teams achieve transformational results.</p> <p>Following his CEO career, Herzog served as an adjunct professor in health management and policy and executive in residence at the University of Michigan. He is professor of practice with the Rochester Institute of Technology Health Systems Management Program. Herzog holds a Master of Health Services Administration degree from the University of Michigan, and a Bachelor of Arts from St. Lawrence University. </p> <p>Mr. Herzog serves as faculty for the following ACHE seminar: </p> <ul> <li>Leading Complex Change: Emotional Awareness, Intentionality and Agility </li> </ul>

Kevin E. O'Connor

Speaker

<div>Kevin O'Connor is a Certified Speaking Professional<sup>TM</sup> and a specialist in educating and coaching professionals charged with leading professional peers—particularly healthcare leaders and their physician partners. His major areas of focus are leadership, influence, innovation and the development of healthcare executive/physician leader teams. Mr. O'Connor teaches at Chicago's Loyola University and taught previously at Columbia College, Chicago's performing arts school. He holds three master's degrees and is the author or co-author of seven books, including the most recent, <em>Fearless Facilitation</em>.</div><div> </div><div>Mr. O'Connor serves as faculty for the following ACHE seminars:</div><div><ul><li> Possibilities, Probabilities and Creative Solutions: Breakthrough Thinking for Complex Environments</li><li>Never Be Boring: Present Like a Pro</li></ul></div>

Richard J. Priore, ScD, FACHE

Speaker

<div></div><p><span style="font-size: 13.5pt;">Richard Priore</span><span style="font-size: 13.5pt;">, ScD, FACHE,</span><span style="font-size: 13.5pt;"> is president/CEO, Excelsior HealthCare Group, St. Paul, Minn. Excelsior is an outcomes-driven healthcare management consulting firm specializing in the assessment, execution and speed of measurable results in improving organizational performance. Dr. Priore is also a Distinguished Service Professor at St. Paul's University of St. Thomas, also in St. Paul, teaching graduate economics and management courses. He has served as the CEO for several investor-owned hospitals and as a hospital turnaround expert and managing director for the Hunter Group.</span></p> <p><span style="font-size:13.5pt">Dr. Priore serves as faculty for the following ACHE seminars:</span></p> <ul style="0in" type="disc"> <li><span style="font-size: 18px;">Breakthrough Physician Alignment: Creating a Win-Win for Optimizing Organizational Performance</span></li> <li><span style="font-size:13.5pt">Integrating Quality and Cost in a Pay-for-Value Era </span></li><li><span style="font-size:13.5pt">Direct Contracting with Employer Groups: What Healthcare Leaders Should Know</span></li><li><span style="font-size:13.5pt">Making the Business Case for Quality<br /></span></li></ul>

About Richard J. Priore, ScD, FACHE
Associate Professor
Tulane University - - New Orleans, LA

Charmaine S. Rochester, CPA, FACHE, DHA

Speaker

<p>Charmaine Spence Rochester joined the University of Cincinnati Health System as the chief financial officer in October 2024, bringing over 32 years of fiscal expertise including more than 20 years in financial healthcare leadership.</p> <p>Prior to her transition to UC Health, she served as the CFO of Cleveland Clinic's Florida region, overseeing the financial operations of five hospitals and multiple outpatient sites, as well as partnering with regional executive leadership to integrate, grow and drive sustainable performance. She actively engages in strategic planning and leads financial forecasting for key initiatives across the five-county service area. In addition, she develops and implements strategies for effective enterprise and regional partnership across core shared services, including revenue cycle and supply chain. </p> <p>Before joining the Cleveland Clinic in 2022, Dr. Rochester held key executive roles in the University of Pennsylvania Health System (Penn Medicine), serving as SVP/CFO for Penn Medicine Chester County Hospital & Health System in 2017 and later transitioning to Penn Medicine Lancaster General Health as SVP/CFO in 2020. </p> <p>Prior to her time at Penn Medicine, she served as the regional finance executive VP/CFO for the Bon Secours Hampton Roads Health System in Hampton Roads, Virginia. In this role, she led financial operations and provided strategic financial counsel for the multi-hospital Southeast Virginia region. She also served as the CFO for the enterprise-wide Home Health services. </p> <p>Dr. Rochester is board-certified in healthcare management and a Fellow of the American College of Healthcare Executives (FACHE®) and the Healthcare Financial Management Association (FHFMA). She holds a Doctor of Health Administration (DHA) from Central Michigan University, an MBA from Florida Atlantic University, an undergraduate degree in accounting from Howard University and is a Certified Public Accountant (CPA).</p>

About Charmaine S. Rochester, CPA, FACHE, DHA
Chief Financial Officer
UC Health

Mark J. Werner, MD

Speaker

<div>Mark Werner is national director, Clinical Consulting, with The Chartis Group and Chartis Physician Leadership Institute in Chicago. In this role, he leads clinical consulting efforts across the firm, focusing on enterprise physician alignment and leadership, medical group performance, adoption and change management, performance innovation, population health, provider-payer relationships and the translation of strategy into clinical operations. Dr. Werner brings more than 25 years’ experience providing transformational healthcare leadership in integrated health systems, academic medical centers, clinically integrated networks, multispecialty physician groups and health plans.</div> <div> </div> <div>Dr. Werner serves as faculty for the following ACHE seminars:</div> <div> <ul> <li>Breakthrough Physician Alignment: Creating a Win-Win for Optimizing Organizational Performance</li> </ul> </div>

Brian D. Wong, MD

Speaker

<div>Brian Wong is a physician, healthcare author, consultant and CEO of The Bedside Trust in Seattle. As an authority on improving the patient experience, safety and culture, leaders rely on Dr. Wong to take the guesswork out of building and maintaining a patient centered organization. To build performance capacity and deliver high-value care, organizations require a true cultural strategy. Dr. Wong applies comprehensive patient-accountable culture assessments, physician, leader and staff tools to align clinical teams and systems around what matters most to patients.</div><div> </div><div>Dr. Wong serves as faculty for the following ACHE seminars:</div><div><ul><li>Culture: The Force Behind Strategy </li></ul></div>

EVENT CANCELED: Cape Cod Cluster 2020

Cluster Faculty

Jim Austin

Author

Jon Burroughs, MD, JD, FACHE

Author

John Delmatoff

Speaker

Mark J. Dubow

Speaker

John M. Harris

Author

Mark Herzog, FACHE

Speaker

Kevin E. O'Connor

Speaker

Richard J. Priore, ScD, FACHE

Speaker

Charmaine S. Rochester, CPA, FACHE, DHA

Speaker

Mark J. Werner, MD

Speaker

Brian D. Wong, MD

Speaker