Beaver Creek Cluster 2020

Growth in healthcare is often allusive. It can be both ambitious and complex. Reform implies less growth, yet smart growth will be important. Traditional approaches to healthcare often involve barriers to growth, some of which can be quite subtle. In the future, growth will require enhancing the patient experience and adopting retail concepts. Lower payments from one large payer (government) are driving major reforms and creating budgetary challenges. Yet growth remains an imperative. What kind of growth? How can/should we grow? Do we need a partner(s)? This timely seminar will help you to build a structure for managing future growth initiatives and a process for instilling a growth orientation throughout your organization.  

Seminar Objectives:

• Develop “the long view" in the context of the healthcare business in the context of uncertainty and disruption.
• Establish a foundation for measuring and tracking growth.
• Segment and prioritize growth opportunities by venue, service and procedure.
• Understanding how growth can be approached with more success.

Who Should Attend:

CEOs, COOs, CMOs, CSOs, CFOs and senior-level executives.

Presented by: 

• Scott Mason, DPA, FACHE, Managing Partner, SKM Enterprises, LLC

The demands you face as a healthcare executive are continually growing. Adopting population health strategies presents challenges to running your own organization, while at the same time you may be asked to partner with others to address the social needs of your community. The initiatives you undertake to enhance community health may require changes in healthcare delivery. You may also find yourself leading a community healthcare program. This interactive seminar will help prepare you to lead your organization in its new role as a steward of health, and it will provide the foundation for designing and adapting to a community-oriented healthcare model.

Seminar Objectives:

• How to apply the key principles of a relationship-building model to create sustainable and strategic collaborations with partners outside of the healthcare system
• Leadership competencies to move your organization forward as a meaningful steward of health
• The essential elements of a socially-responsible healthcare system
• Ways to develop and unify your organization's role within a community-based, public healthcare model using the collective impact framework, which is a process for solving problems through structured collaboration

Who Should Attend:

CEO, COO, CFO, Senior Executives, Department Heads/Directors, Clinical Executives (Physicians/Nurses), Managers

Presented by:

• Mark J. Bittle, DrPH, FACHE, Dir of MHA Program, Johns Hopkins Bloomberg School of Public Health

Why do some professionals seem to get away with bad behavior? Everyday civility is more than being nice. It’s about evidence-based practices that make a difference in patient safety, team performance and the bottom line. Dozens of strategies will help you promote respectful engagement and uphold The Joint Commission standards to address disruptive, toxic behaviors.

Seminar Objectives:

• The bottom-line effects of disruptive, toxic behaviors on staff performance and patient safety
• The impact of workplace incivility on your organization’s culture and team dynamics
• Large-scale techniques that translate into your performance management system
• Assessment tools to identify and counsel those who enable bad behaviors of others to continue—those we term “toxic protectors” and “toxic buffers”
• Three templates to offset toxic behaviors with bosses, direct reports and peers
• A new performance management system that most successfully impacts patient safety and team performance
• Innovative ways to hire and fire more effectively than you have ever done before

Who Should Attend:

Senior executives, middle managers, clinical leaders (physicians and nurses) and risk managers.

Presented by:

• Elizabeth L. Holloway, PhD, Professor of Psychology, Antioch University
• Mitchell E. Kusy, PhD, Professor, Graduate School of Leadership and Change, Antioch University

This seminar provides a unique opportunity for healthcare executives to build the leadership skills and knowledge needed to address patient-experience initiatives in their organizations. Through a series of simulations, case studies, interactive exercises and discussions, participants will experience healthcare from the patient’s perspective. This timely, experiential seminar will explore the guiding principles impacting the patient experience and examine the leadership skills and focus areas needed to effect this cultural change.

Seminar Objectives:

• Discover strategies and methods to put the human experience at the center of healthcare delivery.
• Connect to the patient experience on both personal and humanistic levels.
• Understand guiding principles important to the patient experience.
• Identify the leadership competencies, skills and commitment necessary to affect this cultural change.

Who Should Attend:

CEOs, vice presidents and department heads.

Presented by:

• Mary-Ellen Pichè, FACHE, Consultant

To successfully lead in an increasingly pay-for-value environment, healthcare executives must be able to convert quality metrics—such as case mix index and length of stay—into financial metrics. During this seminar, participants will explore this core competency under the direction of expert faculty members, each of whom has extensive healthcare financial experience. Through review of case studies and hands-on application, you will learn valuable skills, including the financial calculations and ratios that will allow your organization to convert quality metrics to meaningful financial outcomes. Learn to develop business plans for proposed payer and provider contracts that will maximize value and align the organization’s interests with those of key stakeholders. As healthcare rapidly evolves away from pay for volume to pay for value, executives cannot afford to ignore this crucial management competency.

Seminar Objectives:

• Explore the interrelationship between clinical and financial outcomes.
• Discuss why converting quality metrics into financial metrics is a required core skill.
• Calculate ROI of quality projects and pay-for-quality payment methodologies.

Who Should Attend:

All C-suite executives, particularly CEOs, CMOs, CFOs, COOs, and CNOs. All managers who oversee, participate in or negotiate: payer, employment and practitioner contracts. Leaders involved in strategic, financial, operational and quality improvement planning.

Presented by:

• Jon Burroughs, MD, FACHE, President & CEO, The Burroughs Healthcare Consulting Network, Inc
• Richard J. Priore, ScD, FACHE, Excelsior HealthCare Group and Distinguished Service Professor, University of St. Thomas

Continuing Education Credit

In addition to the ACHE Face-to-Face Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit. View complete information about these organizations.